We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Hotel Chicago - Northbrook

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel Chicago - Northbrook
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

263 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 253: English reviews
Start your review of Crowne Plaza Hotel Chicago - Northbrook
 Click to rate
Woodland, WA
Reviewed 5 days ago NEWvia mobile

Stayed here for business and although it's a bit of a tired property, the catering was good and the service was good. The blackout shades worked perfect, the wifi was adequate and the flat screen was updated and had plenty of channels. The bathroom was a bit dated and minimal amenities but they did offer a full size hairdryer and...

 Report
Helpful?
Thank tlcjunk
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback - we appreciate you staying with us and hope to see you again in the future. Thank you again for your comments and safe travels!

Indiana
Reviewed 1 week ago

The hotel room was quiet. Beds were ok. I believe the one I had was a pillow top. The hotel was dated, so if you like a newer hotel this may not be the one for you. The staff was very friendly and did a great job. I stayed here because I value a good breakfast over a perfect newer...

 Report
Helpful?
Thank airseamountain
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments and feedback - we appreciate you staying with us and are excited to see your comments about the breakfast and the service. We are proud of the job Robinson does for the hotel & all the other staff members. Thank you again for your comments and we do hope to see you...

South Lyon, Michigan
Reviewed 3 weeks ago

I believe this hotel has great management and the best of intentions. However, the hand they are dealt by the company seems to be lacking. If you're a business traveler, look elsewhere, the wi-fi is very unreliable. No real complaints about anything else. This is a no-frills hotel, with great service. Housekeeping does a terrific job. They feature a large...

 Report
Helpful?
Thank mpsvsu
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments & feedback - we appreciate you staying with us and do hope to see you again in the future. Thanks for sharing your experience.

Matthews, North Carolina
Reviewed 4 weeks ago

Very well appointed hotel. Definitely business traveler friendly. No idea on rates as I was there to interview a potential client so they covered my room. The breakfast buffet was the highlight of the stay. Everyone in my group who was on the third floor had no hot water. When it's 25 degrees outside hot water is sorta important.

 Report
Helpful?
Thank Candi B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback - we are excited you enjoyed the property and the food and beverage. We truly apologize for the difficulties you experienced with your hot water - the hotel had a boiler fail that needed replacement and we are happy to report that work has been completed. We truly apologize for the inconvenience...

Belfast, United Kingdom
Reviewed 1 January 2017

I have stayed here twice now for work trips. The hotel is clean, warm and welcoming. The breakfast buffet is substantial and delicious and has plenty of variety. This hotel's greatest asset and strength are its staff. They are incredible. So polite, warm, welcoming and personable. They really do bend over backwards for you.

 Report
Helpful?
Thank Ciara220
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments! We are excited you enjoyed your stay with us and we appreciate the great comments on the staff! We are proud to have them on our team! We appreciate you staying with us (both times!) and hope to see you again soon & wish you a Happy New Year! Safe...

Lagos
Reviewed 30 December 2016

We were checked into this hotel because our flight out of Chicago was delayed for a day by AA The hotel itself is quite far from the airport, somewhat remote..... It will be great for a company retreat because there are little distractions around. Getting to the rooms is somewhat tricky. Too many corridors and hallways. We got lost a...

 Report
Helpful?
1Thank MissMot
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and your lunch in the Willows! We wish you a Happy New Year and look forward to seeing you again in the future! Safe Travels!

Penguin, Australia
Reviewed 19 December 2016

The hotel was a great facility, the lack of vending machines with food was noticeable compared to other places we'd stayed on our trip. Then on the second night the water in each drink vending machine ran out so we were unable to get bottled water.

 Report
Helpful?
Thank dkingsho
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments - we are excited you enjoyed your stay with us and will look into your feedback on the vending machines right away! Thank you again and we wish you and your family a great holiday!

Edmonton, Canada
Reviewed 19 December 2016 via mobile

So I need some days away,.. so I went to Chicago and I needed a quiet place to stay... crowne plaza Northbrook is was that place for me... the ladies at the front desk were so great and quick to help me...now my room was the best, enough room to walk around, my bed was just perfect...I can say I...

 Report
Helpful?
Thank Diana B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for your comments and feedback - we are excited you enjoyed your stay with us and look forward to seeing you again in the future. Happy Holidays & Safe Travels!

Sydney, Australia
Reviewed 16 December 2016

Stayed here for 4 nights in December. Was fairly disappointed and would stay at one of the many other hotels in the area next time I visit. Pros: -Good breakfast Cons: - Wifi was the worst I have experienced in a long time. If you could get on at all, it made dial up look good - No hot water...

 Report
Helpful?
Thank j e
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments and feedback - we truly apologize for the difficulties you experienced on your stay with us. We will certainly address your comments with our staff at the bar, and we apologize for the difficulties with the hot water in the morning - we unfortunately had a hot water booster pump...

LaGrange
Reviewed 8 December 2016

Rooms were very good size and bathroom had great water flow and temperatures with good accommodation and room service was available as needed the lobby was quickly accessible to the rooms and restaurant.

 Report
Helpful?
Thank VladoLaGrange
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and your guestroom. We wish you a great holiday season and look forward to seeing you again in the future! Safe Travels!

88 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (32)
Viewed
Dining (2)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Other (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (56)
Viewed
Pool/Beach Area (4)
Viewed
Dining (9)
Viewed
Room/Suite (19)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (6)
Viewed
View from Room (1)
Viewed
Bathroom (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Northbrook
0.1 mi away
Hilton Northbrook
Hilton Northbrook
#1 of 4 in Northbrook
570 reviews
5.3 mi away
Renaissance Chicago North Shore Hotel
3.9 mi away
Sheraton Chicago Northbrook Hotel
Show Prices
Show Prices
Show Prices
1.1 mi away
Courtyard Chicago Glenview/Northbrook
3.6 mi away
Embassy Suites North Shore / Deerfield
1.2 mi away
Ramada Plaza Chicago North Shore
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 North Milwaukee Avenue, Northbrook, IL 60062
Region: United States > Illinois > Northbrook
Price Range: £71 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Travelocity and IHG so you can book your Crowne Plaza Hotel Chicago - Northbrook reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Chicago - Northbrook staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Crowne Plaza Hotel Chicago - Northbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are completely fine.”
 of 5 bubbles Ciara220, 1 Jan 2017 | Read review
“rooms in back are quietier”
 of 5 bubbles arliss2015, 16 Nov 2016 | Read review
“Ask the Hotel Staff To Place you in a Hotel Room that is Away from the Loud Sound”
 of 5 bubbles TruthSeeker1973, 26 Oct 2016 | Read review
“A room not near the elevators.”
 of 5 bubbles michelled291, 17 Oct 2016 | Read review
“We were on the 8th floor and thought the room was great!”
 of 5 bubbles janad137, 6 Mar 2016 | Read review
5 of 5