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Crowne Plaza Hotel Chicago - Northbrook

297 reviews
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Traveller (33)
Room & Suite (27)
Dining (4)
Overview
  • Excellent40%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible6%
Travellers talk about
“outdoor pool”(13 reviews)
“front desk”(40 reviews)
“enjoyed my stay”(7 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel Chicago - Northbrook
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (297)Write a Review
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All reviewsoutdoor poolfront deskenjoyed my stayshuttle drivercorporate officemeeting roomthe hotel is cleanon site restaurantbreakfast buffetbusiness tripthe hotel offersbusiness centerbusiness travelersnorth sidefresh fruitvery nice staychecking out
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131 - 135 of 284 reviews
Reviewed 29 September 2014

Came with hubby who was here on business. It's conveniently located to the Allstate campus, so if your business is there it's an awesome location. Not so great if you are here as a tourist since there is not much to see or do in...More

Thank TigrMama
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 30 September 2014

Thank you for sharing your comments! We are excited to see you enjoyed your stay at the Crowne Plaza Northbrook - we look forward to seeing you again in the future! Safe Travels!

Reviewed 23 September 2014 via mobile

It was Very Clean & It was Very Quite & Every Crews were smiling. As many as I made my visits here, I see this is really good Hotel. Everything was so clean. The room was so quite. Everyone was smiling while they were serving....More

1  Thank Y L
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 23 September 2014

Thank you soo much for your comments! We are excited to hear you had a great stay and enjoyed the hotel! We look forward to seeing you again in the future! Thank you for staying at Crowne Plaza Chicago Northbrook & Safe Travels!

Reviewed 16 September 2014 via mobile

I was booked into this hotel by Allstate Insurance and it did not disappoint. Room was large & clean. Linens were plush & plentiful. Restaurant was diverse & the staff attentive. The bar staff was a bit stiff, but so was the martini. :-) I...More

Thank Heather J
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 17 September 2014

Thank you for sharing your comments! We are excited you enjoyed the hotel and your stay! We share a great relationship with Allstate and look forward to having you visit with us again! Safe Travels!

Reviewed 13 September 2014

This hotel has been one of the few I have been regularly visiting for my business trips... And they have been consistent, have a good customer service, good accommodation of your requests. Located at a convenient place, and the shuttle to go around makes it...More

Thank vjofvizag
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 15 September 2014

Thank you for your comments! We are excited to hear you enjoy the property and the services and enjoyed your stay. Thank you for choosing the Crowne Plaza Northbrook and we look forward to seeing you again soon on your travels - Thank you again...More

Reviewed 9 September 2014

Not really an superior experience, all the operation is pretty boring, gray and not under the excellency of the Crown Plaza brand that I usually expect and get much more. Not a place to go back. The restaurant menu and the food quality is also...More

Thank Pedro S
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 10 September 2014

Thank you for sharing your comments - I am excited to hear the service was great by the hotel staff! I also appreciate your comments on the property overall - Thank you again.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Airport Transportation
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$80 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (27)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Sonia A
3 December 2016|
Answer
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
0
Votes
Alli G
21 June 2016|
AnswerShow all 3 answers
Response from prof747 | Reviewed this property |
Get cutlery and other items at the local supermarket. Hotel doesn't offer any of these!
0
Votes
Room Tips
"quiet means higher I think"
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"Ask for a quiet room."
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"I was on an upper floor but have stayed on lower floors and all were good rooms. Staff are always happy to..."
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"I was on the ground floor in a suite, another time I stayed upstairs in a standard room, either are..."
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