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Just returned from a stay in Oak Brook. It is really not a good sign when you check into your room and there are ear plugs on the desk. Currently the rooms are being updated. There is a lot of noise during the day as...More
I recently visited this property and was astounded by all it offers. Who knew a real resort could be found set in the middle of populated territory, yet feel completely enclosed and secluded.
Pulling up to the property, I thought of old world estates set...More
4 Thank Charmaine H
Response from Steven E, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference CenterResponded 19 December 2017
Dear Charmaine H,
Thank you for sharing your positive feedback regarding your visit to the resort! We are always thrilled to hear about our guests' experience and satisfaction. I’m pleased to hear you enjoyed your stay with us and I'd like to thank you for...More
I had the best of the team to make this conference the best. Whenever I needed something it was done in a timely manner and with no hesitation. Always polite and available when I had questions or if something came up that was not part...More
renovations suck, but understand it can't stand in the way of progress.
appreciate the note that it may be a bit noisy, but construction started at ~7:30 one morning.
Digital Key didn't work AT ALL, but what do you do ;)More
1 Thank kgarbet
Response from FrontDesk_GM, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference CenterResponded 2 days ago
Thank you for staying with us and taking the time to share your thoughts. Our transformation process is well underway and we appreciate your understanding while we transform our property. Please accept our apologies for any difficulty with the digital key. We'll look into this...More
I recently stayed at the Hilton Resort & Conference Center as vendor for 4 day conference. The hotel and rooms were very clean; the staff were extremely friendly, observant and professional; the food was EXCELLENT!!! My ONLY gripe was that there construction during my stay...More
1 Thank iamAlishaNicole
Response from FrontDesk_GM, General Manager at Hilton Chicago/Oak Brook Hills Resort & Conference CenterResponded yesterday
It's an honor to receive your excellent rating of Hilton Chicago Oak Brook Hills Resort & Conference Center. We hope your conference was productive and informative! It's wonderful to know that you enjoyed our courteous assistance, delicious meals, and clean accommodations. As you...More