We had a corporate retreat at the Hyatt. Nice to park our cars and get comfortable in the beautiful campus. The meeting room was nice as was the facility. I even swam in the large pool in the morning. I expect catering bills to be high, but this was a new level. For…
Reservation information was incorrectly relayed and caused a problem at check in. Did not create a pleasant check in experience and took away from the excitement of a short trip away from home. Could have been handled better since the person that took the reservation and…
A little hard to find the hotel as it is not well marked at the street, but a really great experience once you arrive. Appreciate the exceptional service from the moment of check-in, and the shuttle that ferried us around to Oak Brook mall and other nearby locations. Try…
Found hotel staff from reservations, sales&events, facilities, to be open and available, courteous, and very responsive to any requests. Hotel guest rooms and event rooms were clean and attended too. Food provided was very tasty.
i pick my hotels by the quality of their hot tub. this is the best hot tub I have found on the planet. there is a jet that is intense and the tub is consistently hot and clean. The whole facility is amazing as locker rooms have excellent steambath.
"Lake View Rooms are best"
"Don't book a room at this hotel-they don't care about their guests whatsoever."
"Request a room that over looks Lake Fred."
"I would think most are terrific but you should ask for a high floor if you can."
"Rooms can be far from the lobby and hotel amenities."