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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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644 Reviews from our TripAdvisor Community

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Showing 632: English reviews
Chicago, Illinois
Reviewed 5 days ago NEW

Front desk was very helpful during check-in. We were attending an event in the area, so did not spend much time in the room...but it was nice. The lack of an exhaust fan in the bathroom was not good. We were pleasantly surprised that they had a shuttle, as this was not advertised. We did not like that breakfast was...

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Helpful?
Thank firedancer66
CREVE COEUR
Reviewed 5 days ago NEW

I have stayed at many Hilton Garden Inns in the past and this ranks in the top 1%. Very updated, excellent rooms, restaurant, and facilities. I would stay here again. Staff was fantastic and very helpful!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank SCOTT C
Fishers, United States
Reviewed 6 days ago NEW

My son and I had an enjoyable stay. Pros: My bed was great. The shower was even better. LOTS of electrical outlets near the beds. Cons: Dim lighting in "hall" outside of the bathroom, no exhaust fan in bathroom for steam, no electrical outlets outside of bathroom door near the full-length mirror (underneath the dim lights). I wanted to dry...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sharoncG163XM
Cincinnati, Ohio
Reviewed 1 week ago

The staff at this hotel really made me feel welcomed and appreciated. They were kind and helpful at all times. The hotel was clean, safe, and had easy parking. The location is convenient to great restaurants, LA Fitness, and any shopping you need. It is also very convenient to major roads and highways.

Review collected in partnership with Hilton Garden Inn
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Thank Beachgirl3071
Knightstown, Indiana
Reviewed 1 week ago

The Hilton was very clean with a very friendly and welcoming staff. The room was clean plenty large. We were there for a friend's funeral so we only stayed one night, but would recommend it. I was disappointed that breakfast was a separate cost.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sally C
Kansas City, Missouri
Reviewed 1 week ago

I am a frequent business traveler. The room was, as usual, clean and accommodating. The staff was able to provide me with an early check in. Kathryn Fancher went above and beyond as I had multiple business center needs. She was the best Hilton employee I have encountered during my many years of personal and business traveler. I will return...

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Helpful?
Thank braxton2017
Washington DC, District of Columbia
Reviewed 2 weeks ago

The accommodations of this location are exactly what you would expect from a well run Hilton Garden Inn. What makes this place more special is the personnel. I would like to specifically mention Kathryn at the front desk who goes out of her way to ensure her guests are well cared for, Thomasa who cooks my breakfast perfectly every time...

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Helpful?
Thank dccompass
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel. We appreciate your compliments of our front desk and kitchen staff, as they are all an asset to the company. We look forward to welcoming you back in the future. Best Regards, Nicoleta Williams Assistant General Manger

Sioux Falls
Reviewed 2 weeks ago

I've stayed at this Hilton property for business on a regular basis and found it to be very comfortable, convenient and safe. The staff are very courteous and professional. Try the breakfast buffet and have an omelet made to order!

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Helpful?
Thank Tom M
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you very much for taking the time to review your recent stay with us. We appreciate your positive feedback regarding our professional staff, breakfast buffet and the comfort of our rooms. We look forward to your next visit with us. Best Regards, Nicoleta Williams

Indianapolis, Indiana
Reviewed 3 weeks ago

Kathryn who works at the front desk helped to solve a few issues when I brought them to her attention. She made sure things went smoothly and I would highly recommend staying at this location when in the area. I will be coming back.

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Helpful?
Thank Cadillac1970
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from Kathryn. She is a great asset to our hotel. We look forward to welcoming you back!...

Detroit, United States
Reviewed 3 weeks ago

I expected this to be a cheap low budget version of the hilton brand & boy was I in for a surprise!!! not only was the loby modern, open & inviting, but there were warm cookies, hot & cold tea & fire going in the fireplace. the counter people were very helpful & fun to talk to plus they got...

Review collected in partnership with Hilton Garden Inn
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Thank A4796BKanthonya
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you for taking the time to share your comments regarding your recent stay with us. We are glad to hear that you enjoyed the interaction with our staff and the warm and the welcoming appearance of our lobby. We look forward to your next visit! Best Regards, Nicoleta Williams

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: £75 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the 3rd or 4th floors for a quiet night.”
 of 5 bubbles tommN3150GD, 4 Jan 2017 | Read review
“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
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