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Hilton Garden Inn Chicago / Oakbrook Terrace

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Hilton Garden Inn Chicago \/ Oakbrook Terrace
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626 Reviews from our TripAdvisor Community

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Showing 614: English reviews
Toledo, Ohio
Reviewed 3 days ago NEW

Very clean, comfortable with amazing staff and food. Staff made the stay welcoming, very warm and friendly. This made the trip for me. After a long trip you don't want a hassle at the front desk. Nerves are already frayed so this is where a facility should put best foot forward, and you did it. Made reservation 2 hours before...

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Helpful?
Thank 47addiea
Denver, Colorado
Reviewed 6 days ago NEW

We stay here a couple of times a year when visiting family. Great location and easy access to airport, shopping, interstates. Hotel staff are very helpful; rooms are quiet and parking is easy. Gym and pool are traditional and easy to use for all ages.

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Helpful?
Thank wendymunz
Chippewa Falls, Wisconsin
Reviewed 1 week ago

Everything was fine. Had No problems during the stay. Wait staff at breakfast provided excellent service. Beds were comfortable. Absolutely no problem sleeping. Would recommend to anyone traveling to the area.

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Thank 228debral
New York City, New York
Reviewed 1 week ago

My family and I stayed at this hotel for the Thanksgiving holiday and everything about this hotel was fantastic!! The rooms were clean, hot tub, pool and workout facility was great and the hotel staff was courteous, kind and overall awesome. One woman named Waja worked in the breakfast area and was one of the nicest and friendliest people I...

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Thank lp62
Elk Rapids, Michigan
Reviewed 1 week ago

From a location standpoint this property cannot be beat. Located adjacent to the Oak Brook shopping center with easy access to several major thoroughfares for smooth travels. But the real jewel of this property was the superb staff. Each individual that we encountered made you feel like they were personally invested in assuring that we enjoyed our stay. Specifically, Kathryn...

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Helpful?
Thank Angel Z
Madison, Wisconsin
Reviewed 1 week ago

The hotel was comfortable and reasonably priced. The rooms, however, appear worn and heavily used, so updating should be done to give everything a fresher appearance. The personnel were pleasant and made me feel welcome. Breakfast was offered but was not included with the price of the room.

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Helpful?
Thank stanleyik
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you for taking the time to write a review about your recent stay at our hotel. We’re sorry that we didn’t live up to your expectations! We will take your comments under consideration as we continually work to improve our guest experience. We’re happy to hear that you enjoyed the friendliness of our staff. We hope...

Louisville, Kentucky
Reviewed 1 week ago via mobile

I must say from check in to check out, everything was excellent at this hotel. The room was clean and equipped with everything I needed. If I must say so myself, breakfast was truly the best part of my stay. The ladies who took care of the dining area were wonderful, very attentive and considerate both days. The gentleman making...

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Helpful?
Thank Stephanie R
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Stephanie R, Thank you for taking the time to share your comments regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received from our staff. We are very pleased to hear you enjoyed your stay. It’s always good to...

Greenfield, United States
Reviewed 2 weeks ago

Staff was great and courteous, room was clean and the location of the hotel is really close to Pappadeaux restaurant, Breakfast was pretty good too, nice variety and clean. I would definitely stay here again!

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Helpful?
Thank 969landisl
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear valued guest, Thank you very much for taking the time to review your recent stay with us. We appreciate your positive feedback regarding our staff, the cleanliness of our rooms and our breakfast.We look forward to your next visit with us. Best Regards, Nicoleta Williams

Reviewed 2 weeks ago

The staff could not have been more pleasant or accomodating. The convenience of an excellant Dinner Theater adjacent to the Hotel provided us with first-class entertainment, an incredible meal and a delightful evening. The hotel room spacious, comfortable and quiet allowing for restful sleep. The complimentary brunch provided everything from fresh fruit, to pastries, omlets to order, french toast, pancakes,...

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Helpful?
Thank johnbB3120AS
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you so much for taking the time to review our hotel. We appreciate your compliments of our staff, as they are all an asset to the company. Thank you for your high remarks of our guestrooms as well. We look forward to welcoming you back in the future. Best Regards, Nicoleta Williams

Saint Louis, Missouri
Reviewed 2 weeks ago

My fiancé (now husband) and I had reserved an 11-room wedding room block with an event manager at this location. I am usually not one to write bad reviews, but we had a very terrible experience with the hotel staff. On September 18, we had a guest who requested to book 5 rooms, but he was told that only 2...

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Helpful?
Thank lisa k
NWILLIAMS73, Manager at Hilton Garden Inn Chicago / Oakbrook Terrace, responded to this review

Dear Lisa, Thank you for taking the time to write a review regarding your recent experience at the Hilton Garden Inn. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff and it's very unfortunate that you had to deal with this mishap. Thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Chicago / Oakbrook Terrace

Address: 1000 Drury Lane, Oakbrook Terrace, IL 60181-4645
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: £72 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chicago / Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chicago / Oakbrook Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend Room 244 until after repairs are up to standard.”
 of 5 bubbles scarletjazz, 14 Nov 2016 | Read review
“You need handicapped accessible products for an adult, as well as a 3 year old.”
 of 5 bubbles talk2me9ad2, 23 Jul 2016 | Read review
“Pick an upper floor and ask for a road side room so you can see the sunrise”
 of 5 bubbles , 27 Jun 2016 | Read review
“Get a room facing the parking lot.”
 of 5 bubbles dcurran52203, 19 May 2016 | Read review
“No Continental Breakfast - Could deter families”
 of 5 bubbles Slickyrick, 13 May 2016 | Read review
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