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Comfort Suites Oakbrook Terrace

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Comfort Suites Oakbrook Terrace
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218 Reviews from our TripAdvisor Community

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Showing 215: English reviews
Oakbrook Terrace, Illinois
Reviewed 1 June 2016

My experience at this Comfort Suites was horrible, the front desk lobby area was leaking rain water. I killed 2 bugs in my room which I never had bug problems in my room, from within the bed and flying. The noise rate was awful with loud people screaming in the hallway.

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Helpful?
2Thank jordankrystel
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear jordankrystel, I am terribly sorry for the bad experience you encountered during your stay with us in May 2016. Please email me directly with your confirmation information as well, so that we can at the very least, offer you some compensation towards your past stay and try to make things right. Sincerely, Laveen Hira General Manager

OAK BROOK
Reviewed 27 May 2016

A great experience to stay in a very comfortable hotel with a great staff and accommodations. Highly recommended. Convenience, location, ease of check in and check out, and the attention from the CSOBT staff is just great.

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Helpful?
Thank MAPLE44
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear MAPLE44, We are delighted you enjoyed your stay with us back in May and appreciate you taking the time to review the same. We appreciate you recommending us and look forward to future visits when you are in the Chicago - Oakbrook area. Sincerely, Hotel Management

Reviewed 14 May 2016

My title says it all. The staff is not helpful or kind, in fact they are rude and arrogant. Hotel is not in the best of neighborhoods either. Parking is very poor and the entrances to the facility are inadequate.

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1Thank Sandra H
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Ms. Sandra Hafener, I am in review of your incorrect posting on here and noticed that you in fact did not stay at the hotel on May 3rd, 2016 on your confirmed booking and in fact a day later, on May 4th, 2016 emailed me this below: On 05.04.16, xxxxxxxxxxx wrote: I had tried to cancel this reservation when...

Graytown, Ohio
Reviewed 24 April 2016 via mobile

We spent Thursday to Sunday at the Comfort Suites. We loved the room. It had a comfortable bed with quality linens. Both TV's were large and they had a good cable package. The breakfast was also good. Hot eggs, sausage or ham and hash browns. Good assortment of cereal and breads. Also had waffle makers. Yogurt and hard boiled eggs...

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Helpful?
Thank GraytownBill
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear GraytownBill We truly appreciate your feedback and staying with us. You taking the time to review us, means a lot and it helps us better ourselves in areas we need to. I am glad our front desk was able to get you checked in a little earlier than standard check in time. I will be sure to share this...

Cachoeiro de Itapemirim, ES
Reviewed 22 April 2016

Parking is free, Wi-fi works well, friendly staff and breakfast lady is a nice and smiling person. Rooms have extra space with two TVs, sofas and other furniture. This hotel has close restaurants and services (gas station). It is also close to the O'hare Airport (around 20 min).

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Helpful?
Thank Desteffani
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Desteffani, Thank you for staying with us and taking the time to review your recent stay. We appreciate your feedback, thus allowing us to better ourselves for other guests and perhaps a future visit from you. Within 5 mile radius, there are over 50 worldclass restaurants. All our accommodations are 2-Room suites with a bedroom area and a living...

Chicago, Illinois
Reviewed 21 April 2016 via mobile

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Thank TravelingKin
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Reviewed 11 April 2016 via mobile

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Thank Chris G
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Ankeny, Iowa
Reviewed 8 April 2016 via mobile

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Thank IowaVikingsFan
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Portage, Michigan
Reviewed 5 April 2016

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Thank Reenie837
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Markleville, Indiana
Reviewed 4 April 2016

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Thank mockjan
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Region: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: £67 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower number room, near front of hotel, on 1st or 3rd floor. Don't have moldy smell”
 of 5 bubbles H5960MVdavidb, 28 Nov 2016 | Read review
“Rooms on back side are quieter”
 of 5 bubbles bigdo859, 26 Oct 2016 | Read review
“If road traffic noise bothers you...ask for a room facing away from street.”
 of 5 bubbles O5411LZkimberlys, 15 Oct 2016 | Read review
“The staff was not concerned about the children running up and down the hall at night (noisy). Do not rent a first floor room”
 of 5 bubbles SunnyWatson, 12 Oct 2016 | Read review
“Make sure that they have the room you want. They will charge you extra for a handicap room (discrimination).”
 of 5 bubbles bpatrick277, 5 Jul 2016 | Read review
5 of 5