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Holiday Inn Chicago Oakbrook

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Traveller (70)
Room & Suite (49)
Dining (7)
Overview
  • Excellent36%
  • Very good28%
  • Average17%
  • Poor12%
  • Terrible7%
Travellers talk about
“bar louie”(57 reviews)
“front desk”(71 reviews)
“breakfast buffet”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Chicago Oakbrook
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Offers from Holiday Inn Chicago Oakbrook
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (350)
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Traveller rating
121
94
61
42
25
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LanguageEnglish
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121
94
61
42
25
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All reviewsbar louiefront deskbreakfast buffetan upgradegreat shoppinglots of restaurantsindoor poolcostcooakbrookchicagocoupongmrenovationmallhighway
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1 - 5 of 343 reviews
Reviewed 1 week ago

Not enough parking. Horrible customer service, even at check in. Floors filthy. Bathroom and room were clean, no issues with bed. Water pressure non-existent. Water temp, forget about it. Booked stay with free breakfast, charged for said breakfast. Refund has yet to be issued. Got...More

Thank bmckay20
Hotel's Favourite
Reviewed 22 January 2018 via mobile

Very nice hotel, a lot of parking, awesome scenery, it’s clean the staff was friendly and professional staff! Room was updated & modern. There are a lot of places to eat & visit in the surrounding area.

Thank kahlualady
Reviewed 9 March 2018

I was checked in and given keys. Then later told that I wasn't really checked in that my card was declined. They had been trying to charge my card an obscene amount of money. They ran my card 27 times according to my bank. Would...More

1  Thank steph803
Response from IHGService, Guest Relations Manager at Holiday Inn Chicago OakbrookResponded 4 weeks ago

Hi steph803, Thank you for your review and for staying with us. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in an effort to obtain...More

Reviewed 3 March 2018

What is it going to take to get the elevator pump fixed? Elevator floors are a mess. Pieces missing. Seems as if nobody has time to sweep or clean up. There is especially more work in the winter with the salt. Large rips in carpet...More

1  Thank M J
Response from IHGService, Guest Relations Manager at Holiday Inn Chicago OakbrookResponded 5 weeks ago

Hi M J! Thanks for choosing us for your trip in Chicago and sharing your observations. While it's good to see from your ratings that your stay was mostly satisfactory, I'm very sorry about the issues on our elevator maintenance, outdated carpet, and Front Desk...More

Reviewed 8 November 2017

It had been 20 years since I stayed in a Holiday Inn. The surprise was it was clean, the exercise room well equipped, everything worked including internet, breakfast in the Restaurant Loui was good and the staff helpful! My room on the 4th floor was...More

Thank James C
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Best Value Properties in Oakbrook Terrace, IL
See all 8 hotels in Oakbrook TerraceSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Tennis Court
Details
Price range
US$89 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (70)
Room & Suite (49)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
lvchick79
28 October 2016|
AnswerShow all 4 answers
Response from ROBERT B | Reviewed this property |
Yes.
0
Votes
Russ P
12 August 2015|
AnswerShow all 2 answers
Response from Richard J | Property representative |
Thank you for your question. We have had a change in General Manager and they have responded to all guest inquiries.
0
Votes
shea823
20 May 2015|
Answer
Response from Richard J | Property representative |
Thanks for your concerns. I can assure you that we do not have any of those issues at our property. The room was inspected by a 3rd party and nothing was found so you can rest assured you will have a great stay with us!
0
Votes
Room Tips
"Best tip to give is to just not stay here."
Read review
"I have no tip , Stay at another Hotel"
Read review
"If you want any type of city view, I suggest a room on the South/Southwest side of the hotel."
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"Dont stay here"
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