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Holiday Inn Express Chicago-Oswego

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Holiday Inn Express Chicago-Oswego
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123 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Reviewed 1 week ago via mobile

We recently stayed here for 2 nights, and we were very satisfied. The hotel and room were clean, the beds were comfortable, and there are several restaurants nearby. The price was reasonable despite the fact that is was a holiday weekend! We would stay here again.

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Helpful?
Thank Angela S
Buffalo
Reviewed 18 October 2016

The staff is friendly and courteous. The rooms were well equipped and updated. The breakfast was diversified and the coffee was hot and good. Overall a nice hotel. Would definitely stay here again. The price was right.

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Helpful?
Thank sailoreddie
MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you very much for taking the time to leave us a review. We appreciate the great comments and love hearing you enjoyed your stay with us. We hope to see you again soon!

Edinburgh, United Kingdom
Reviewed 17 September 2016 via mobile

The 'jacuzzi rooms' are horrible. The suites are much better, even though they use the same space. I'd booked a standard room (no photo on IHG site) and had hoped for an upgrade. However, my status was not recognised in the room type. My colleague (base level) got a suite upgrade (checking in after me) but despite being Spire Elite...

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Helpful?
Thank Colin J
IHGService, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Dear Colin J, Foremost thank you for your patronage as an IHG Rewards Club Spire Elite member. I appreciate you taking the time to write a thorough and candid review about your stay with us. I do want to take the opportunity to apologize if you were not able to have an exemplary hotel stay with us because of certain...

Reviewed 4 September 2016 via mobile

We checked in around 6pm. I didn't catch the guy's name behind the counter but he was super cool. Very quiet hotel (we were on the second floor). Didn't really check out the pool or gym (we have a baby with us) but it seemed nice. The room was spotless. It felt very clean & welcoming. The bed was also...

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Helpful?
Thank Kris R
Anita P, General Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you for your review, Kris R! We will check out the bathroom lighting but glad to hear everything went well during your stay! Hope to see you again soon!

Chicago, Illinois
Reviewed 13 July 2016

The front desk lady was very polite, the room clean with a very comfortable bed. The bathroom spacious with all the toiletries. Breakfast was good and was included in the room rate. I would definitely stay again at this location.

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Helpful?
Thank JMEscobar1
Anita P, General Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you for your review, JMEscobar1. We appreciate the positive comments and hope to see you again soon!

Davie, Florida
Reviewed 20 April 2016 via mobile

This was our second stay at this hotel in 5 The past year. There are too many hotel choices in Oswego. This hotel is the closest to our family in the area. It isn't a brand we normally choose but we were pleasantly surprised, even on the second visit. Clean, comfortable rooms. Not spacious or luxurious but it has all...

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Helpful?
Thank oenotraveler1
MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you so much for your great comments and feedback. We really appreciate you taking the time to leave us a review. We are very happy that you have decided to stay with us while visiting family and we do hope to see you again soon!

Chicago, Illinois
Reviewed 11 April 2016

Nice and clean, with an exceedingly friendly staff. Anita and Shon were great at check-in, and everyone I spoke with at the front desk throughout my stay was very pleasant and helpful. I didn't use the pool or hot tub but they looked clean and nice. I would definitely stay here again.

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Helpful?
Thank Steve6177
MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you so much for taking the time to leave us this fantastic review! We really do appreciate the great comments and will share them with the staff. We hope to see you again in the near future.

Merrillville, Indiana
Reviewed 28 March 2016

I watched an elderly guest tell the front desk that her toilet was stopped up. The woman at the desk asked her if she wanted a plunger. Really? We have to take care of our plumbing issues at this hotel? I was appalled at that response. Of course, the elderly lady said that she preferred to have maintenance look at...

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Helpful?
Thank BERNICED_13
MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you for taking the time to leave us a review. We appreciate your wide range of comments and feedback very much. In regards to the specific issue of the plunger we will use that scenario you provided as a teaching tool to retrain front desk personnel on the proper way to respond and handle certain issues. Thank you and...

Chicago
Reviewed 22 March 2016 via mobile

I stayed at this Holiday Inn over the weekend with my daughter for a dance competition. The pros: -Friendly staff -Beautiful decor -Nice breakfast with good selection -Nice size hotel room -Nice pool area The cons: -Room did not have sufficient toilet paper or facial tissue upon check-in -Room was cleaned during our stay, but bed wasn't made and floor...

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Helpful?
Thank Giggles2871
MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you for your valuable feedback and comments. We take your feedback and experience at our hotel seriously and use it as a guide to better improve our service. I apologize for the issues with your room and we will get those taken care of right away. We loved having your dance group stay with us and we do hope...

Hamilton, Canada
Reviewed 16 December 2015

Breakfast - 1/10 - Fruit was old or not available most days. Only one day was there an option of anything but old brown bananas in terms of fruit. - Yogurt was not available every day. - Lack of seating space. One day there was nowhere to sit. - All dishes are disposable. Internet - 0/10 - Horrible. Most of...

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Helpful?
1Thank Scott S
MatthewNym, Guest Relations Manager at Holiday Inn Express Chicago-Oswego, responded to this review

Thank you for your valuable feedback and comments. We take your feedback and experience at our hotel seriously and use it as a guide to better improve our service. I apologize that the breakfast and WiFi fell below the standards we set for all our guests. We do hope you choose to stay with us again in the future..

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The newly remodeled Holiday Inn Express Hotel & Suites in Oswego, Illinois is conveniently located in the far western suburbs of Chicago (near Aurora, Montgomery, Yorkville, Plainfield, Sugar Grove and Naperville). Surrounded by I-88 to the north, I-355 to the east, and I-55 to the south, you will find small town friendliness with easy access to the big city. Attractions such as Walter Payton's Roundhouse, Hollywood Casinos, Paramount Arts Centre, Raging Waves Waterpark, Rich Harvest Farms Golf Course and Fox Valley Mall are only 10 minutes away. If you prefer not to drive into Chicago, a short distance from the hotel are two Metra train stations (Aurora downtown and Route 59) to take you there, where all the Chicago attractions are either a short walk or cab ride away. When you return to the hotel take a dip in our indoor pool or whirlpool, or work out in our fitness room. Our friendly professional staff can take care of all your needs whether traveling for business or pleasure. All rooms are smoke-free and include several amenities to enhance your stay, such as 2-line phones, voice mail, coffee-maker, iron and ironing board, microwave, refrigerator, flat screen TV and free high-speed Internet access. All basic cable channels plus HBO and Showtime are available (many in HD) for your viewing pleasure. ... more   less 

Additional Information about Holiday Inn Express Chicago-Oswego

Address: 2055 Wiesbrook Rd, Oswego, IL 60543-8312
Region: United States > Illinois > Oswego
Price Range: £92 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chicago-Oswego 2.5*
Number of rooms: 64
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Also Known As:
Holiday Inn Express Chicago-Oswego Hotel Oswego
Holiday Inn Oswego
Oswego Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express Chicago-Oswego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are well insulated, so I think any room would be equally good as far as view.”
 of 5 bubbles Tillary, 10 Oct 2015 | Read review
“No problems even on the "street side" of the hotel. VERY QUIET!”
 of 5 bubbles HenryR116, 1 Apr 2015 | Read review
“Upper floors away from elevator”
 of 5 bubbles janm158, 1 Sep 2014 | Read review
“Top floor always quieter.”
 of 5 bubbles akaSparky, 29 Jan 2014 | Read review
“The mini suites (not sure what thy're called: king bed and couch area separate) are just a few dollars more but well woth the extra!!”
 of 5 bubbles 3billa, 5 Sep 2013 | Read review
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