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Holiday Inn Express Ottawa

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Holiday Inn Express Ottawa
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Denver, CO
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 October 2016

We stayed at the Holiday Inn Express for three nights. They were the only hotel in Ottawa who had pet free and smoke free rooms. Dogs and cats cause allergy problems for my wife. The room was nice nothing special (did have a refrigerator). We stayed on the second floor and it was quiet all three nights we stayed. The... More 

Helpful?
1 Thank Bill A
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Bill A, Thank you for taking the time to complete an online review regarding your recent stay. We appreciate your feedback and look forward to having you back as our guest the next time your in the Ottawa area. Sincerely, Kimberly R. General Manager Holiday Inn Express Ottawa, IL More 

Lincoln, Nebraska
Level Contributor
274 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 27 September 2016 via mobile

I stayed here for one night while traveling through the area. The room was clean and the bed was comfortable. There is a microwave and refrigerator in the room. The breakfast was very good. I liked the pancakes, eggs, sausage, ham, biscuits, and hot cinnamon rolls. There is also cereal, yogurt, bagels and more. There are a few different blends... More 

Helpful?
1 Thank NebraskaTravelnut
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Nebraska Travelnut, Thank you for taking the time to leave us an online review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Park Ridge, Illinois
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 September 2016

I had to attend to business in the area. The staff were well trained and helpful. My room was very clean and as i requested. Will stay there in the future. The only thing i didnt care for was i had to walk by a big group of people/men outside the front door smoking every time i went to my... More 

Helpful?
Thank khodgdon
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

khodgdon, Thank you for taking the time for leaving us an online review. We appreciate and value your feedback and will take your comments into consideration. We hope to have you stay with us the next time you are in the area. Sincerely, Kimberly R. General Manager More 

Missouri
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016 via mobile

Room had heavy odor to cover cigeret smoke smell. Not good for people with alergies. Air conditioner fan doesn't have a setting to run constantly . On and off all night. I'll try another hotel on my next visit.

Helpful?
1 Thank BigDaddy1964_10
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Thank you for taking the time to leave us an online review regarding your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016

Clean, but the bathroom was incredibly small, wedding party was loud on a Friday night, but they took care of it once I called. Bed was comfortable, but I would avoid the 1st floor. Staff seems only somewhat interested.

Helpful?
Thank businesstraveler9745
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

businesstraveler9745, Thank you for taking the time to leave us an online review. We appreciate your feedback. I want to apologize for the noise you endured during your stay but am happy to hear it was taken care of as soon as you called. We look forward to having you stay with us if you are ever in the area... More 

Greenville, Pennsylvania
Level Contributor
123 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 August 2016

Travelling through the area and without reservations, I telephoned then stopped at this hotel. Front desk personnel were courteous and prompt to assign a very nice room to me. The hotel has great curb appeal and the inside was just as nice as the outside. Enjoyed the indoor pool and the complimentary breakfast in the morning. I have never been... More 

Helpful?
Thank Bill70-54
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Bill70-54, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Louisville, Kentucky
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 July 2016

I called 48 hours before my stay. This was not my first hotel choice. Others were full or no adjoining rooms. Do you have an indoor pool? Yes. Is it up and running? Yes. Book two rooms two nights. Get to hotel and see sign on desk that says pool closed until further notice. I flipped! I have my grands... More 

Helpful?
Thank theelusive11
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

theelusive11, Thank you for taking the time to complete an online review regarding your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Guest satisfaction is our top priority and please feel free to get in contact with me to discuss this further. Again, thank you... More 

Elmhurst, Illinois
Level Contributor
65 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 June 2016 via mobile

So woken up at 8:30 in the morning by construction workers on a lift drilling and priying god now what off the outside by our room. If that wasn't bad enough, they where screaming to one another. Mind you this is at 8:30 in the morning! Then when went to breakfast which wasn't that bad I heard a man yelling... More 

Helpful?
Thank Tim W
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We are at the ending stages of our renovations. We sincerely hope you will give us another chance to provide you with the superior service and... More 

Tinley Park, Illinois
Level Contributor
4 reviews
Reviewed 3 April 2016 via mobile

Had a great time! The hotel was very clean and up to date. The staff was one of the most friendliest we've ever experienced! Everyone greeted us and they were able to get us in our room a little early! The bed was even comfortable, but i recommend bringing your own pillow still. The price was also great! Highly recommend... More 

Helpful?
Thank samj1225
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

samj1225, Thank you for taking the time to leave us such a great review. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel and appreciate the recommendation. We hope your next visit is even better than your last. Sincerely, Kimberly R. General Manager More 

Springfield, Illinois
Level Contributor
4 reviews
Reviewed 25 February 2016

No ice bucket in room.... (not a huge deal, used coffee pot) USED bar of soap on sink... (A bigger deal....) Breakfast was sub par... (Deal Breaker...) I will try one of the other hotels next time I'm in town for business.

Helpful?
Thank T_Wright_07
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

T_Wright_07, Thank you for taking the time to complete a review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We take your feedback very seriously and I will be going over these items with our staff. We sincerely appreciate it and hope you will give... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express® Ottawa hotel, located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool. ... more   less 

Additional Information about Holiday Inn Express Ottawa

Address: 120 W Stevenson Rd, Ottawa, IL 61350
Region: United States > Illinois > Ottawa
Price Range: £93 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ottawa 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa
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Questions & Answers

Questions? Get answers from Holiday Inn Express Ottawa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm sure my room was of the same quality as other rooms in the hotel.”
 of 5 bubbles Bill70-54, 15 Aug 2016 | Read review
“Stay at the Hampton or Marriott”
 of 5 bubbles theelusive11, 23 Jul 2016 | Read review
“Bring a safety pin or clip to hold the room darkening curtains closed.”
  • cozy covers and thick pillows!
  • Bright lights from adjacent buildings
  • Dressing area next to the door
  • very spacious and comfortable! and very clean!!
  • don't like the toilet right next to the whirlpool tub
  • sorry our messy bed, but soooo comfy!
  • Notice the actual track ends for the room darkening curtains?
 of 5 bubbles Skimmer2065, 9 Dec 2015 | Read review
“It appeared to be a very quiet hotel. We were on ground floor and room was quiet.”
 of 5 bubbles garbo63, 11 Sep 2015 | Read review
“free wifi for IHG Rewards members”
 of 5 bubbles Bpie_123, 29 Aug 2015 | Read review
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