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Barnett Hill Hotel

Traveller (364)
Room & Suite (75)
Dining (18)

About

Location
Cleanliness
Service
Value
Our manor house has been lovingly renovated with all of our guest facilities newly modernised and ready to welcome you. Alongside our 4-star hotel rating we are also delighted to inform you that our Oak Room Restaurant has recently been awarded 2 AA Rosettes with our new executive Head Chef, Lee Young, formally senior sous chef at the Four Seasons, Hampshire. Barnett Hill, a Queen Anne style Mansion dating back to 1905 was the dream of Frank Cook, Grandson of renowned travel agent ‘Thomas Cook’. Set within 26 acres of lovingly maintained gardens and woodland; sitting in the heart of the Surrey Hills just outside Guildford, Barnett Hill Country House Hotel takes a stunning hill top location, within the beautifully established area of outstanding natural beauty in Surrey. Positioned only 3 miles from Guildford town centre and 30 minutes from London, Barnett Hill is wonderfully convenient yet retains a tranquil and peaceful rural setting, with undisturbed 360 degree views of the Surrey Hills and surrounding countryside. The perfect hotel for your upcoming countryside escape.
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Property amenities
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
673Reviews
425Photos
7Q+A
100Room tips
Traveller rating
  • 318
  • 204
  • 80
  • 44
  • 28
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Popular mentions
Superb Afternoon Tea yesterday - having been fortunate enough to enjoy several in the last few months namely, The Ritz, Great Fosters and The Runnymede Hotel this was by far the most enjoyable selection of sandwiches and cakes ... nothing was too much trouble the coffees and
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+2
Superb hotel, everything about this place is fab! We could not fault anything. The room was lovely, clean and comfortable and the restaurant had a lovely atmosphere. Menu offered a nice choice of good quality food and drink. Set in a beautiful, quiet location with a lovely pub
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Two couples celebrating 30th wedding anniversaries. Lovely rooms and gardens . Dinner and breakfast were very good .staff very friendly and helpful . The only reasons I did not give five stars were that we were charged for our meals at checkout when they were inclusive and in
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My wife and I recently had a most enjoyable Sunday lunch here in delightful surroundings. We were given a very hospitable welcome and shown to our table in the very splendid Oak Room restaurant overlooking the lawned garden. Our requested drinks were soon served - I had a
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Booked as a surprise birthday treat. Mislead about facilities and no spa at the property. Treatments were booked as part of a package that we had to call to book. The person that took the call explained that the treatments would be available between 4-6pm and would be allocated
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Response from Barnetthill, General Manager at Barnett Hill Hotel
Responded 1 week ago
Dear J3nnyb Thank you for taking the time and trouble to submit a review on Trip Advisor following your recent stay at Barnett Hill. I was of course concerned to note your comments since it is never our intention to have anyone leave Barnett Hill feeling anything other than completely satisfied with the service, hospitality and facilities they have received and I am very sorry therefore for our apparent failure to meet entirely with your expectations on this occasion. As was explained to you upon arrival, treatment times are subject to availability and your treatments were booked with out therapist on Saturday morning at 10 am which was before our check out time of 11 am but which you apparently chose not to accept. Unfortunately therefore, having made a therapist available to carry out your treatments as advised at check-in, we were unable to consider your repeated requests for reimbursement and compensation on the grounds that these times did not suit you. Furthermore, I note from our records that you did not check out until 11 am which would have allowed sufficient time for both you and your partner to have had your treatments. I am sorry that you clearly remain unhappy at the manner in which your concerns were dealt with however, please be assured that we do take all forms of constructive feedback very seriously indeed and you have my personal assurance that we will review our currently procedures to see if there is anything we feel we could or should have done differently that might have prevented this unfortunate situation from arising in the first instance and to prevent it from potentially happening again in the future. Best regards, Tim Hall - General Manager
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Guest room
four poster beam made it awkward to get into one side of the bed
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12345615
I am staying here for a wedding and I am wondering is there a hair dressers near by?
I would ring the hotel and ask them as the staff live locally. Guildford is not far away.
0 votes
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Spa ? Can’t see any details of a spa on the webpage for this hotel. Does it have any spa facilities?
No spa unfortunately but it is a lovely hotel
0 votes
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What time is check in / check out? I emailed the hotel directly a few weeks ago and no response... thanks!
Check in is 3pm. When I stayed they made me wait in the lounge until 3pm as the room wasn't ready. Can rarely recall this happening at any other hotel in the world. I left early doors so not sure about check out.
1 vote
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How many miles from pirbright army camp please
It's not an easy journey from Pirbright, Unfortunately there are not many good hotels that side of Guildford, but The Holiday Inn on the outskirts of Guildford is the right side for Pirbright and it is very good. I used to live in the area and often stay there when visiting, I have only attended weddings etc. at Barnet Hill so could not comment on the rooms or hotel services, but it is a nice place for events.
0 votes
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Need room for 3 adults and 1 child for overnight stay for army camp visit
Sorry but we only visited the garden and have no knowledge of availability in the main house.
0 votes
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12
"A room in the main house."
"Don't have room 17"
"Splendid rooms really are."
"Do not book in this hotel!!!"
"Take advantage of the woodland walks."
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12345620
PRICE RANGE
US$101 - US$260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barnett hill, a sundial group venue hotel guildford
FORMERLY KNOWN AS
Barnett Hill Hotel
LOCATION
United KingdomEnglandGuildfordWonersh
NUMBER OF ROOMS
54
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