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SpringHill Suites Peoria Westlake

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#6 of 23 Hotels in Peoria
Certificate of Excellence
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SpringHill Suites Peoria Westlake
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222 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Peoria, Illinois
Reviewed 4 weeks ago

We had guests arrive as early as Wed for a Saturday wedding. We got excellent service from Ty in planning our events at Springhill Suites. We had 20 rooms booked mostly for Friday & Saturday nights. Friday night was sold out due to the state cross country meet on Saturday morning. Of our guests who were only staying Saturday night...

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Helpful?
Thank iplaytoo3
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear iplaytoo3, Thank you very much for taking the time to submit a guest review of our property. We are delighted to see that you had a favorable experience during your stay and hope to see you again soon! Sincerely, Jeff Gilkerson GEA

Luxemburg, Wisconsin
Reviewed 2 November 2016

I have stayed at the Springhill for the last 6-7 years when my C-C team competes at the Bradley C-C Invite. The Springhill Suites is very clean, competitively priced, excellent breakfast, and friendly staff. Ty Fletcher and his staff are very accomodating, and meet the needs of my team. They are located next to a mall, strip mall, and a...

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Helpful?
1Thank mike k
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Mike K, Thank you for taking the time to submit a guest review, we are delighted to see that you had an enjoyable experience with us. We look forward to seeing you again soon! Sincerely, Jeff Gilkerson GEA

Conneaut Lake, Pennsylvania
Reviewed 29 October 2016

Our suite was the perfect size for two people! Originally we were supposed to have another couple joining us, and I think that would have made things a little too cramped especially since the bathroom and vanity area were smaller than we had expected. We had a suite with a king sized bed, sleeper sofa, microwave, refrigerator, microwave, and office...

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Helpful?
1Thank T3639IQtammyb
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear T3639IQtammyb, Thank you for taking the time to submit a guest review of your stay with us. We take great pride in not only meeting but exceeding guest expectations and we are more than delighted to see that you had a more than enjoyable experience! We hope to see you again soon!! Sincerely, Jeff Gilkerson GEA

Portage, Indiana
Reviewed 27 October 2016 via mobile

We visited this hotel last weekend having booked the room through another website. The staff was very friendly and helpful, but were limited in what they could do for us. We booked the room and the other website showed a kitchenette as one of the amenities. That website was wrong. All the room had was a microwave and a refrigerator....

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Helpful?
1Thank William K
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Bill, Thank you for taking the time to submit a guest review, as we had discussed upon your arrival the Hotels.com website inaccurately describes our rooms as having a full service kitchenette. We apologize for that miscommunication and commend you for your patience while you found a suitable replacement hotel. In the future we would like to have your...

Reviewed 21 October 2016 via mobile

This hotel is clean, and the King room we had was actually spacious. The staff was very pleasant, even though they were helping a guest resolve his credit card problem. We definitely will stay here again.

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Helpful?
1Thank Jane G
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Jane G, Thank you for taking the time to submit a guest review of your stay. We are delighted to see that you had an enjoyable experience with us during your visit. Here's to hoping you stay with us again soon! Sincerely, Jeff Gilkerson GEA

Spring Hill, Tennessee
Reviewed 18 October 2016

The staff at this property goes out of their way to ensure your stay with them is the best. If you are booking a group or staying solo, they do what they can to make your stay pleasant. Great location. Great breakfast. Rooms are spacious and very clean. Above all....AMAZING STAFF!!

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Helpful?
1Thank tnhockeymom98
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear tnhockeymom98, Thank you for taking the time to submit a guest review. We are delighted to see that you had a more than enjoyable experience at our location and had a lot of great things to say! Nothing makes us happier than seeing positive comments, we hope to have you staying with us again soon! Sincerely, Jeff Gilkerson GEA

Glenview, Illinois
Reviewed 18 October 2016

The only reason I am rating it 2 stars instead of 1 is because the staff was friendly, the bed was comfortable, and the food was decent enough. The Good: Staff is friendly. Breakfast is decent. Bed is comfortable. Pillows are comfortable. Towels are fluffy. The Not-So-Good: The room and bathroom are dated. I stay in plenty of Holiday Inn...

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Helpful?
1Thank bclaver1
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear bclaver1, Thank you for taking the time to submit a guest review, we see that we dropped the ball in several areas, thus the poor score. We would like to apologize for not meeting the standard for a Marriott branded room, as you noticed, we have several areas to improve on and our maintenance staff is starting Preventative Maintenance...

Reviewed 7 October 2016

The king suite room is large and the living room area is slightly divided from the "bedroom" area. The kitchen is more like a wet bar and there was one paper plate and some plastic ware (if you need more the staff will get you some from the breakfast area). The staff was friendly and I felt the price was...

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Helpful?
2Thank rhondam480
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear rhondam480, Thank you for taking the time to submit a guest review, we are delighted to see that you had an enjoyable experience during your most recent visit. Our staff is always excited to see favorable guest reviews and we're all very happy to have been of service to you. Please come see us again soon! Sincerely, Jeff Gilkerson...

Chariton, Iowa
Reviewed 3 October 2016 via mobile

Good wifi, decent breakfast and comfy rooms. Hallways need to be vacuumed pretty badly and there were stains in our room on the floor in front of the door. Nice place just needs a little extra upkeep, but overall clean. Front desk staff were very friendly. We would stay here again.

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Helpful?
1Thank suite79
Jeff G, Front Office Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear suite79, Thank you for taking the time to submit a guest review, we are delighted to see that you had an enjoyable experience during your most recent visit. I also noticed you provided helpful feedback in regards to the cleanliness of our hallways and floors and we have taken steps to ensure that these are more well kept in...

Virginia Beach, Virginia
Reviewed 13 September 2016

We stopped here on our recent cross country drive and were pleased with what we found. The staff were friendly and helpful. The breakfast was good as we have come to expect at Springhill Suites properties. We will definitely add this to our list of places to stay on our frequent travels.

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Helpful?
1Thank CalifKidRetired
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear CalifKidRetired, We are delighted to see that you enjoyed your stay with us! Our staff was very happy to see the friendly comments you had and we look forward to having to stay with us again soon! Best Regards, Jeff Gilkerson GEM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
We are excited to welcome you to our newly renovated hotel! Located in the heart of the city and easy access from the Peoria Airport, Caterpillar, Inc., Peoria Civic Center and Bradley University, our stylish all-suite hotel makes every trip a memorable experience. Whether visiting for business or leisure, enhance your stay at our Peoria airport hotel with amenities like complimentary high-speed Internet to help you stay connected, a pantry with mini-fridge and microwave, new flat panel TV's and a comfortable pullout sofa bed - all in a smoke-free environment. After a revitalizing sleep in our signature bed, get energized in our fitness room or indoor pool and save time and money with a complimentary hot breakfast buffet.Our versatile function space is ideal for all types of meetings and group events. Experienced, on-site planners will assist in creating the perfect package for your group. ... more   less 

Additional Information about SpringHill Suites Peoria Westlake

Address: 2701 W Lake Ave, Peoria, IL 61615-3713
Region: United States > Illinois > Peoria
Price Range: £79 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Peoria Westlake 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Hotel Style:
#5 Family Hotel in Peoria
#6 Business Hotel in Peoria
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Questions & Answers

Questions? Get answers from SpringHill Suites Peoria Westlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Easy access to and from Interstate 74”
 of 5 bubbles iplaytoo3, 11 Nov 2016 | Read review
“I have not had a bad room since I've stayed there each year for the last 6-7 years.”
 of 5 bubbles mikek228, 2 Nov 2016 | Read review
“Our rooms were on the 5th floor close to the stairwell, and it was pretty quiet.”
 of 5 bubbles cocoa5, 16 Jul 2016 | Read review
“Have Marriott get interior designers that think about how the rooms will be used - not just how they will look.”
 of 5 bubbles nancyVa, 4 Jul 2016 | Read review
“talk to Tyrone and he will get you what you need!”
 of 5 bubbles rockyd567, 24 Jun 2016 | Read review
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