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Extended Stay America - Peoria - North

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Extended Stay America - Peoria - North
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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
St. Louis
Level Contributor
5 reviews
3 hotel reviews
Reviewed 18 October 2016

dirty room. tub and bathroom horrible. Front door never locked. so unsafe for a property to be open 24 hrs a day with no security. My family felt unsafe. We were there for a dance competition for my daughter. Wish we never went to stay.

Helpful?
Thank Jeffrey J
Manager_11525, Manager at Extended Stay America - Peoria - North, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not feel safe. To ensure that a situation like yours doesn't happen again, our team will make sure the front entrance is locked during night hours, which is required. Your feedback is very important to us, so thank you... More 

Houston, Texas
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 10 August 2016

Stayed here last year for a week and the overall impression was that the property had diminished in quality. The room we were allocated for this week's stay was fine except that the smell of stale tobacco smoke was so strong that that I did not get past the open door. This room was on the third floor . The... More 

Helpful?
Thank 00slevin
Manager_11525, Manager at Extended Stay America - Peoria - North, responded to this review

Your review for our hotel was recently brought to my attention. Your comments in regards to our breakfast are much appreciated; yet, I was disheartened to read that the smell of your room was not up to par. I discussed your comments with our team, and we are working to make sure no room ever smells of smoke again. I... More 

Travellers are raving about these Peoria hotels

Peoria, Illinois
1 review
Reviewed 28 April 2016 via mobile

My visit to this location was outstanding. The customer service from the front desk was incredible. Cali was always aware of my stay being extended. Each morning there was no hassel to continue my stay. If i needed utensils, towels or local information she was always attentive. A plus.... Also the night staff was very good when requested help for... More 

Helpful?
Thank Tim R
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you so much for sharing your experience with us. I am proud of our staff for providing you with exceptional customer service and a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2016

I am a customer that stay at the Extended Stay when in town. However, I was really surprised when I entered my room and found body hairs on the sink counter top and the bath tub was wet as if someone just took a shower. The bathroom sink was dirty as well. I went to the receptionist to inform them... More 

Helpful?
1 Thank brionna2016
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry for the room conditions you experienced. I met with the staff, and we will review our cleaning and room inspection procedures to ensure that your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve... More 

Grimes, Iowa
1 review
Reviewed 1 March 2016

It was a quiet night, safe, no bugs, no issues. I was only looking for an inexpensive motel stay for the night. This fit the bill, no frills. The hot water was pretty hot out of the shower but is pretty easy to control. Its rare to find a motel with hot enough water.

Helpful?
Thank Willie S
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I’m thrilled that you found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

1 review
Reviewed 26 February 2016 via mobile

Staff is very friendly and willing to help you in any way they can all the staff were excellent to me however there is two that stand out in particular one is barb the housekeeper she is friendly bubbly and easy to talk to and always found time to say hi or sit and talk when her shift was done... More 

Helpful?
Thank Blueella
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Phoenix, Arizona
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 February 2016 via mobile

I sent to Peoria to work at a large farm equipment manufacturing company at the last minute. So I stayed at the extended stay. For the price it was not bad..... clean floors and the shower was clean as well. The towels were newer and not stained from 100's of washes.

Helpful?
1 Thank Keith C
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I appreciate you taking the time to write such a positive review. It's great to hear that we were able to exceed your expectations and accommodate your needs with a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Canton, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 February 2016

This morning when we woke to find a condom in my bed I immediately went to the hotel's front desk to report my horrible and embarrassing incident to a manager with not so much as an apology or any sort of compensation. So you may want to plan on staying at another hotel this may be one that rents rooms... More 

Helpful?
Thank CLAW8
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that your stay was not to our company’s high standards. To ensure that a situation like yours doesn't happen again, I will retrain our staff to make sure we are thoroughly inspecting rooms prior to guest arrivals as well as providing each guest with professional customer... More 

macomb, il
Level Contributor
119 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 3 February 2016

I'd stayed here before and knew it was a simple place but acceptable..not sure I feel the same this time Not trying to get workers in trouble, but young workers might need additional training.. When I arrived, the person who checked me in was "nice".. He asked what kind of room I wanted because they often overbook and don't always... More 

Helpful?
Thank happyfamilyMacomb_Il
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that your stay did not meet our company’s high standards. As this hotel’s manager, I can assure you that we will be implementing deep cleaning procedures as well as making sure we are thoroughly inspecting rooms prior to guest arrivals. I will also coach our... More 

A TripAdvisor Member
Reviewed 1 February 2016 via mobile

This hotel is the worst I've ever stayed in my life, upon arrival my room was unavailable so they "UPGRADED ME" BUT charged me 25 more dollars. Luckily i had my original email confirmation with my rate. My room was terrible so dirty. Trash, cigarette butts, weed on the counter, dust everywhere, 2 month old salad in the refrigerator. The... More 

Helpful?
1 Thank A TripAdvisor Member
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Your review for our hotel was recently brought to my attention. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are providing each guest with professional customer service as well as reviewing our room inspection procedures. The staff and I appreciate your comments, as it... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Peoria - North

Address: 4306 North Brandywine Drive, Peoria, IL 61614
Region: United States > Illinois > Peoria
Price Range: £46 - £73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Peoria - North 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Peoria
Peoria Extended Stay
Extended Stay America Peoria
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Peoria - North staff and other travellers.
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Questions? Get answers from Extended Stay America - Peoria - North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not choose this hotel”
 of 5 bubbles 738jeffreyj, 18 Oct 2016 | Read review
“Top floor is best but its a good idea to check out the room before carting up all your baggage.”
 of 5 bubbles 00slevin, 10 Aug 2016 | Read review
“My needs are pretty easy.”
 of 5 bubbles 362willies, 1 Mar 2016 | Read review
“Ask for a top floor room in a "quiet" location. Take your own cutlery.”
 of 5 bubbles Pleasant2007, 31 Jan 2016 | Read review
“Nice safe location around many restaurants and shopping”
 of 5 bubbles javertdesigns, 30 Dec 2015 | Read review
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