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Bank House Hotel, Spa & Golf, BW Premier Collection

Traveller (147)
Room & Suite (383)
Dining (40)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
The Bank House Hotel, Spa & Golf brings traditional standards and modern style together in a cozy countryside setting. Nestled in the heart of rural Worcestershire, this vibrant venue combines classic (and classy) comfort with luxurious interiors. Situated between Great Malvern and Worcester, our hotel is ideally located for both business and pleasure. With major cities such as Birmingham, Bristol and Cardiff all just a few miles away. Not to mention the glorious Malvern Hills and Cotswold countryside, you'll never be far away from where you need to be. For business meetings, relaxing holidays, weddings and more, The Bank House Hotel, Spa & Golf is your ideal choice.
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Property amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Wheelchair access
Dry Cleaning
Meeting Rooms
Public Wifi
Golf course
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Accessible rooms
Good to know
Great View
Full view
Getting there
Birmingham Intl Airport30 mi
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Nearby restaurants
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Nearby attractions
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Reviews (625)
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All reviews function room wedding reception high standard ample parking birthday party bar menu wedding venue standard room evening meal malvern hills lovely hotel waiting staff lamb duty manager steam room following morning afternoon tea
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1 - 5 of 623 reviews
Reviewed 2 days ago

We had our corporate xmas party on Saturday, I have to say for a spa hotel the food was disgusting I'm actually sure you would get better food in a hospital on xmas day. At £35.00 a head you would expect to have a decent...More

Date of stay: December 2018
Thank kellymeyer
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded 2 days ago

Dear Kelly, I am sorry that the party night you attended did not meet your expectation on this occasion. It is never our aim to disappoint. I appreciate that you emailed us directly earlier today, which of course we will respond to, I am only...More

Reviewed 2 weeks ago via mobile

Our two day stay was really relaxing... We were very impressed with all aspects of the spa and the treatments - therapists did a great job. Staff friendly and helpful - rooms were clean, spacious and comfortable. Thank you!More

Date of stay: November 2018
Thank Tinushenka
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded 2 days ago

Dear Tinushenka, Thank you very much for posting a review of your recent visit to The Malvern View Spa at the Bank House Hotel. I am very pleased you had such and wonderful and relaxing spa experience and we do hope you will return again...More

Reviewed 4 weeks ago

This was a weekend away with some 80 friends! The Hotel was a refurbished and added to complex. We did not use any of the many facilities But the staff and food was excellent. We had a formal meal on the Saturday which was excellent....More

Date of stay: November 2018
Thank Malsrebel
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded 4 weeks ago

Dear Malsrebel, I am please that you had such a wonderful weekend break at the Bank House Hotel Spa and Golf Club. I am glad that you found the food and team to be excellent. I do hope that we have the opportunity to welcome...More

Reviewed 5 weeks ago via mobile

Lovely welcoming and helpful staff. Had dealt with booking a taxi and putting a cot in room before our visit. Nice room. Could do with a better bed though (a bit short & not the greatest mattress (squeaky)). Ate in the lead tree restaurant, it...More

Date of stay: November 2018
Thank 24sophief
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded 4 weeks ago

Dear 24sophief, Thanks for posting your review following your two day get away at the Bank House hotel, Spa and Golf Club. Thanks for the recommendation and points which we will look into. We look forward to welcoming you back at some point in the...More

Reviewed 3 November 2018 via mobile

We booked for a night away to celebrate our first wedding anniversary, and what a wonderful experience. Everyone we encountered was so very polite and helpful; we were upgraded to a suite for starters, which was a lovely surprise! We enjoyed using the spa facilities...More

Date of stay: November 2018
Thank Siani D
Response from Jason_GM_BankHouse, General Manager at Bank House Hotel, Spa & Golf, BW Premier CollectionResponded 6 November 2018

Dear Siani D, Congratulations on your wedding anniversary and thank you for choosing to spend it with us at the Bank House Hotel Spa and Golf Club. We very much appreciate you taking the time to post such a lovely review. I am very pleased...More

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Questions & Answers
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24 January 2018|
AnswerShow all 8 answers
Response from jersey45 | Reviewed this property |
Hi We did not eat anywhere local as we had all our meals in the hotel. The food was good and there was no need to try somewhere else. There is a pub about a mile away but was closed when we drove past.
24 December 2017|
Response from GSteward | Reviewed this property |
Weekends & Bank Holidays are 8am to 7pm Other days are 7am to 8pm. Hope you enjoy your stay. We did
28 September 2017|
AnswerShow all 8 answers
Response from jpsbosson | Reviewed this property |
I seem to think the breakfast was 7.30 till 9.30 and maybe later on sunday.
Room Tips
"Best views are at the back looking over the golf course. The rooms at the front overlook the car park"
4 weeks ago
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"If disabled be sure to ascertain facilities before booking."
24 Oct 2018
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"Go for a suite, lot more room."
17 Oct 2018
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"There are rooms along the corridor towards the dining room - I would avoid these."
1 Oct 2018
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US$77 - US$151 (Based on Average Rates for a Standard Room)
best western bank hotelbest western worcesterworcester best western
Bank House Hotel, Spa & Golf Club
United KingdomEnglandMalvern HillsBransford
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