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Bank House Hotel, Spa & Golf, BW Premier Collection

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Bank House Hotel, Spa & Golf, BW Premier Collection
Bank House Hotel, Spa & Golf, BW Premier Collection
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442 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Worcester, United Kingdom
Reviewed 1 week ago

Completely lovely! Wonderful staff - very helpful and nothing too much trouble. Small and friendly spa with attention to detail. Good value for the package we went for which included a treatment and afternoon tea. Highly recommended.

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Helpful?
Thank SharonB1967
worcester
Reviewed 2 weeks ago

My friend and had a relaxing rainy day spa day at Bank House this week. From the time we arrived we were impressed. The hotel and grounds are very inviting, well kept and has a great curb appeal. Upon entering the new spa facilities, we were welcomed by the lovely professional and very friendly staff, given a small fruit smoothy...

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Helpful?
Thank fruitbatWorcester
Worcester, United Kingdom
Reviewed 2 weeks ago

My friend and myself stayed at the hotel and spa for one of their overnight spa breaks , the staff couldn't have been more helpful ! My friend has health problems so needs oxygen because of this our original room was a long way for her to walk , so I asked to change rooms , within 20 minutes the...

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Thank jayne r
Worcester, United Kingdom
Reviewed 2 weeks ago

We stayed in a refurbished double room for one night after a wedding Reception in February 2017. Our room was spacious and very clean, with a comfy bed. We enjoyed breakfast - a buffet style - food quality was good.

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Helpful?
Thank grandmacats
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

Thank for taking the time to write this review. I am pleased that you enjoyed your stay with us, and hope to welcome you back in the future.

Reviewed 3 weeks ago via mobile

Booked an executive double room for one night. When we arrived at our room we found that they had put us in the Gold suite at no extra charge which was very nice. The room was spacious and clean and the shower was great. The pool and spa area was very nice and clean and staff helpful. There was a...

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Helpful?
Thank Graeme F
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

I am glad you enjoyed your stay with us, and liked the room that you were allocated. The Malvern View Spa is a fairly recent addition to the property, and I'm pleased that you enjoyed the facilities. Thank you for taking the time to write this review, and we hope to welcome you back again soon.

Midsomer Norton
Reviewed 3 weeks ago via mobile

Thank you so much for a wonderful stay. We highly recommend staying. Thank you to Aly for making our stay really special. Aly made us want to return for a second visit. She deserves a promotion!! Thankyou again brilliant weekend !!

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Helpful?
Thank Louise B
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

Thank you for the comments, I will ensure that Ally is aware of them. I am glad you enjoyed your weekend with us, and hope to see you again soon.

Bridgend, United Kingdom
Reviewed 3 weeks ago

We had a superb really relaxing stay at the Bank house. We spent several hours in the spa, most of the time we had the pool etc to ourselves. A really relaxing environment & really looked after by the lady who showed us around the centre. Our visit got off to great start when we were given a free up...

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Helpful?
Thank Leigh1111
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

I am glad that you enjoyed your time here at the Bank House Hotel, and that you had relaxing time in the Malvern View Spa. I will ensure that all your lovely comments are passed to the whole team. Thank you for taking the time to feed back to us and we hope to see you again in the not...

Worcester, UK
Reviewed 4 weeks ago

Visited for afternoon tea for a four generation girls get together. We were led upstairs to a room with a lovely view over the garden. There were four large cream sofas round a beautifully laid table. A pot of tea and coffee arrived and then the selection of sandwiches and cakes on slate tiered stands with scones, jam and cream...

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Helpful?
Thank boxyls
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

Thank you for taking the time to write this review. I am sorry for that the experience that you had was not quite up to standard; this is not usual for us as you may have already seen from our reviews. Here at the Bank House Hotel, Spa & Golf Club we value all feedback, as this assists us in...

Reviewed 4 weeks ago via mobile

We wanted a quiet spa weekend away in the West Midlands. Found this online. Good hotel. Got a last-minute deal for a two-night stay with half-board. Nice quiet rural location, friendly reception staff, good-sized room in excellent condition with enormous and very comfy bed. Spa was the best we've been to: smart loungers by the pool, virtually no kids, separate...

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Helpful?
Thank chillcouple
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

Thank you so much for writing this review. We are very proud of the Bank House Hotel, and the Malvern View Spa, and we believe it is a hidden gem in Worcestershire. I am pleased that you enjoyed everything from the facilities, to the staff, and the treatments - I have passed on your lovely comments to the team. I...

Stafford, United Kingdom
Reviewed 4 weeks ago

Returned for a 4th visit and were mostly very pleased. Large, spotlessly clean room with good supplies of tea, coffee, biscuits, shampoo etc. The Spa continues to be a delight and all staff were pleasant and helpful. One or two minor niggles prevent a 5-star review this time though. Dinner didn't exactly go smoothly (oops, they forgot our main courses),...

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Helpful?
Thank JandLillyn
Lynn D, Deputy General Manager at Bank House Hotel, Spa & Golf, BW Premier Collection, responded to this review

Many thanks for taking the time to write this review. here at the Bank House Hotel, Spa & Golf Club we take all feedback seriously as it assists us with our efforts to constantly improve the products and services that we offer to our guests. I am glad that you found the staff, the spa, and the accommodation as good...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Bank House Hotel, Spa & Golf brings traditional standards and modern style together in a cozy countryside setting. Nestled in the heart of rural Worcestershire, this vibrant venue combines classic (and classy) comfort with luxurious interiors. Situated between Great Malvern and Worcester, our hotel is ideally located for both business and pleasure. With major cities such as Birmingham, Bristol and Cardiff all just a few miles away. Not to mention the glorious Malvern Hills and Cotswold countryside, you'll never be far away from where you need to be. For business meetings, relaxing holidays, weddings and more, The Bank House Hotel, Spa & Golf is your ideal choice. ... more   less 

Additional Information about Bank House Hotel, Spa & Golf, BW Premier Collection

Address: Bransford Road, Bransford WR6 5JD, England (Formerly Bank House Hotel, Spa & Golf Club)
Region: United Kingdom > England > Worcestershire > Malvern Hills > Bransford
Price Range: £101 - £154 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bank House Hotel, Spa & Golf, BW Premier Collection 3.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Bank House Hotel, Spa & Golf, BW Premier Collection staff and other travellers.
10 questions
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midlands
Birmingham, United Kingdom
5 months ago
Malvern, England, United Kingdom

See all questions (10)

Questions? Get answers from Bank House Hotel, Spa & Golf, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the malvern hills .”
 of 5 bubbles jayner844, 7 Mar 2017 | Read review
“speak to the staff very helpful, it wasn't very busy when we arrived so they up graded us”
 of 5 bubbles rosied560, 6 Feb 2017 | Read review
“All the rooms are quiet as the hotel has good double glazing and the hotel is far enough off the road.”
 of 5 bubbles Von472, 20 Jan 2017 | Read review
“any rooms are good”
 of 5 bubbles ashleysF390BE, 11 Jan 2017 | Read review
“Front second floor”
 of 5 bubbles 560darrenc, 20 Dec 2016 | Read review
5 of 5