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BEST WESTERN Pontiac Inn

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151 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 days ago NEW via mobile

Nice, clean rooms. Modern decor. Staff extremely friendly. Nice continental breakfast. Beds ok, not the most comfortable. Small refrigerator and microwave. Flat screen tv, but very small. Free Wifi Small coffee pot included. If anything they need new pillows. They are way past there life. No life left in them. Stay was a 8 out 10

Helpful?
Thank DISNEYVCM
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Disneyvcm, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for your recent stay with us. I would also like to apologize for not meeting your standards. We look forward to possibly serving your lodging needs again in the future More 

Chicago, Illinois
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago via mobile

Of the limited choices in Pontiac this is the best we have found. Clean rooms, free breakfast and a pool and hot tub. Location is just off the interstate close to local restaurants. Family friendly accommodations.

Helpful?
Thank Kevin M
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Kevin, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for your recent stay with us. We look forward to possibly serving your lodging needs again in the future More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016 via mobile

I stayed here for a week on business. The staff was super nice. There is a pretty good breakfast every morning. They start at 530, so it was great for me. Room was clean and the bed was sooooooo comfortable!!! I slept great! There's an indoor pool. Great hot water and the pressure is good too!

Helpful?
Thank J3Ed
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear J3ED, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for staying with us. We look forward to possibly serving your lodging needs again in the future More 

Chicago, United States
1 review
Reviewed 9 October 2016

The reason I stayed at this hotel is because I went to a friend's wedding in the area and this was one of the options to say overnight. Average quality hotel to stay in Pontiac. Price could be better but there is not much options in the area. Decent breakfast in the morning.

Review collected in partnership with Best Western

Helpful?
Thank Renata A
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Renata, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to apologize for not meeting your expectations. We hope you will give us a chance in the future to do so. More 

pontiac, United States
1 review
Reviewed 8 October 2016

We come down to Illinois several times a year for our dog field trials, and always stay at the Best Western because it's highly recommended by people in our trial party. They have been to other hotels in the area, and this is the best one. Also, my kids sometimes come with me and it's nice to have the pool,... More 

Review collected in partnership with Best Western

Helpful?
Thank Roger H
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Roger On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your lodging needs. We hope to be of service to you in the future. More 

Bonfield, Illinois, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016

other than a minor housekeeping issue our stay was pleasant with lots of free attractions and great value dining in the area . The museums were much more than I expected , all free . Worth the visit . We were a part of a WWII reunion and visited the War Museum . A must see

Review collected in partnership with Best Western

Helpful?
Thank Kathy D
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Kathy, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for your recent stay with us. We look forward to possibly serving your lodging needs agin in the future More 

Chicago, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 September 2016

This was the only 100% non-smoking, dog-friendly hotel I could find in the area. The room was clean and the staff was friendly, the hotel was overall pretty quiet. It did seem a bit pricey for the area.

Review collected in partnership with Best Western

Helpful?
Thank 901christinev
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear 901christinev, on behalf on the entire staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent in Pontiac. We look forward to you possibly staying with us again in the future More 

JERSEYVILLE, United States
1 review
Reviewed 6 September 2016

Friendly and courteous staff who introduce themselves! Clean facility. Comfortable sleeping. Staff ready to assist. Lobby is small if you are traveling with a large group for wedding, etc and want a place to visit with people.

Review collected in partnership with Best Western

Helpful?
Thank Diana W
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Diana, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay here in Pontiac, Il. We look forward to possibly serving your lodging needs in the future More 

Villa Park, IL
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 August 2016

The room was tastefully decorated and a very comfortable bed. It was a very clean room, hotel and property. It was nice and quiet, I did not use the pool or the fitness center, but they both looked very nice. They staff was great and I will stay there again when I visit Pontiac

Review collected in partnership with Best Western

Helpful?
Thank Villapark430
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Villapark430, On behalf of the entire staff here at the Best Western Pontiac Inn I would like to say thank you for your recent stay with us. We look forward to your possible future stay More 

Charlotte, North Carolina
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 August 2016

Stayed her while visiting Fairbury on July 29 to July 30th. This is a great place to stay. Rooms were clean, breakfast was great the next morning. Staff was friendly and great help if we needed anything. Would stay there again and plan on it when we return next year. Thanks for being a great place to stay away from... More 

Helpful?
Thank Melinda C
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Melinda, On behalf of the staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your recent stay. We look forward to possibly serving your future lodging needs if you are in the Pontiac area again. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Pontiac Inn

Address: 1821 W Reynolds Street, Pontiac, IL 61764 (Formerly Comfort Inn)
Region: United States > Illinois > Pontiac
Price Range: £86 - £100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pontiac Inn 2.5*
Number of rooms: 58
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Also Known As:
Comfort Inn Pontiac
Pontiac Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pontiac Inn staff and other travellers.
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11 months ago

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Questions? Get answers from BEST WESTERN Pontiac Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a first floor, no elevator to deal with.”
 of 5 bubbles JackL448, 18 Jul 2016 | Read review
“the suite was LARGE and had a very big tub, great.”
 of 5 bubbles YBOD98, 29 Apr 2016 | Read review
“Large bathroom area. There were three of us and no crowding at all.”
 of 5 bubbles 827sallyh, 8 Jan 2016 | Read review
“Suite can be noisy because it is next to stairs.”
 of 5 bubbles CruiserIllinois, 5 Sep 2015 | Read review
“We were on the first floor and did not hear any noise above or in the hallway.”
 of 5 bubbles 199lynnem, 6 Aug 2015 | Read review
5 of 5
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