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Best Western Pontiac Inn

TravelocityUS$110*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Pontiac Inn
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170 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Gulfport, FL, United States
Reviewed 4 days ago NEW

Everything about this 2 day stay was good. Pleasant staff, good breakfast and an easily accessible location. Worth the price for what you get. A place I would return to the next time I am in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Douglas S
Claremont, California
HOTEL’S FAVOURITE REVIEW
Reviewed 30 March 2017

From the check-in to check-out, our stay was completely enjoyable. The breakfast was well presented, hot (when it should be) and cold (when it should be). Beds were very comfortable, especially the pillows. The room was clean with everything working well. It was a great deal for the price.

Review collected in partnership with Best Western
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Thank Lovinlivin53
About Hotel's Favourite Review
FDMpontiac, Front Office Manager at Best Western Pontiac Inn, responded to this review

Dear Lovinlivin53 On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

Janesville, Wisconsin
Reviewed 1 week ago

Believe me...if you are staying in Pontiac, Best Western is where you want to stay! The rooms are clean and comfortable. The staff is quite friendly and helpful. The breakfast is about what you would expect, but quite acceptable.

Review collected in partnership with Best Western
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Helpful?
Thank Ethel S
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear Ethel S, Thank you for staying with us! Everyone here at Pontiac Best Western works very hard to keep our hotel clean. We also try to stay up to date on anything our guests might wish to know, to make there stay worry free. We hope you will come stay with us again soon!

naperville, il
Reviewed 1 week ago

going to ISU for graduation, I had 2 rooms booked. My father ended up in the hospital at the last minute and the desk manager was kind enough to walk me through a "no cancel" reservation with Expedia. The room itself was clean and comfortable and even though we had the dreaded room off the lobby, the noise was tolerable....

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Helpful?
Thank Pam H
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear Pam H, Thank you for choosing us for your stay. Everyone here at Pontiac Best Western strive to make every guest stay perfect. We are sorry to hear that your father was in the hospital. The staff here wish him a quick recovery. We hope to see him and you both soon! Have a great day!

Burlington, Wisconsin
Reviewed 3 weeks ago

Welcoming and helpful staff. Average hotel overall, but clean with good room amenities. Pool was very clean. Breakfast was well stocked and plentiful. Enjoyed our one night stay with our family. Will stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank MidwestTravelGirl_11
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear MidwestTravelGirl_11, Thank you for your stay. Everyone here at Pontiac Best Western Inn works hard to keep our hotel spotless. We are thrilled to here you had such a great day. We hope to see you again soon!

Novi, United States
Reviewed 3 weeks ago

Overall good hotel the was clean and staff friendly. Food quality was average, but ok for the value of room. Right off the freeway so very easy to get on and off. Staff was informative and helpful in explaining hotel services.

Review collected in partnership with Best Western
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Helpful?
Thank Andy Z
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear Andy Z, Thank you for choosing us for your stay. All of us here at Pontiac Best Western try to stay up-to-date on all of our services and popular locations in the area to make your stay worry-free. We are delighted to hear you had a great stay, and we hope to see you in the near future!

Elk Grove Village, Illinois
Reviewed 4 weeks ago via mobile

This motel is modern, comfortable, and conveniently located at the edge of Pontiac. The room was large and included a desk and chair, lounge chair, TV, microwave, mini fridge, and a firm king sized bed. There were several electrical outlets, and the lighting was plentiful. The wifi connection was speedy and consistent. The room was quiet. The breakfast food selection...

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Helpful?
Thank Carole D
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear Carole D, Thank you for staying with us. Our staff is pleased we were able to accommodate all of your lodging needs. We really hope to see you again in the near future. Have a great day!

Auckland Region, New Zealand
Reviewed 4 weeks ago via mobile

Reasonably standard travellers hotel with good parking and spacious rooms. But one of the beds had a white cover with small drops of dried blood on the top. Yuck. Staff were very apologetic but these things should never happen.

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Helpful?
Thank GrantHay
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear GrantHay, From all of us here at Pontiac Best Western, we apologize for your experience. Thanks to your review, we have taken the necessary precautions so this does NOT happen again. There is no excuse as to why this type of thing should have happened. We hope that you would consider staying with us again, so we have another...

Lake Orion, Michigan
Reviewed 8 April 2017

We have stayed at this hotel several times and have always received great consistent service. Rooms are clean, breakfast is good, and several wonderful restaurants nearby in the downtown area! Pool area is also very clean.

Review collected in partnership with Best Western
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Helpful?
Thank amandamO6057WO
FDMpontiac, Manager at Best Western Pontiac Inn, responded to this review

Dear Amandam06057W0, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

Michigan
Reviewed 4 April 2017 via mobile

I was greeted by the friendliest desk employee. He was so kind and genuinely concerned that all of our hotel expectations were met. The beds were comfortable, the rooms were quiet, and the lobby was comfortable. Wifi was strong, free breakfast was good, and the shower had great water pressure. I'm actually going to stay there again tomorrow.

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Helpful?
Thank MomASL
FDMpontiac, General Manager at Best Western Pontiac Inn, responded to this review

Dear MomASL, On behalf of the entire staff here at the Best Western Pontiac Inn, I would like to thank you for choosing us for your recent stay in Pontiac. We look forward to possibly serving your lodging needs in the future!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Best Western Pontiac Inn

Address: 1821 W Reynolds St, Pontiac, IL 61764-9650 (Formerly Comfort Inn)
Region: United States > Illinois > Pontiac
Price Range: £83 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pontiac Inn 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Best Western, Expedia, Hotels.com, Priceline, Hotwire, Orbitz, TripOnline SA, Cheap Tickets, Cancelon and HotelQuickly so you can book your Best Western Pontiac Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Inn Pontiac
Pontiac Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Pontiac Inn staff and other travellers.
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over a year ago

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Questions? Get answers from Best Western Pontiac Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Traffic noise is a very small issue, so any rooms are probably good.”
FRCC, 7 Dec 2016 | Read review
“Ask for a first floor, no elevator to deal with.”
JackL448, 18 Jul 2016 | Read review
“the suite was LARGE and had a very big tub, great.”
YBOD98, 29 Apr 2016 | Read review
“Large bathroom area. There were three of us and no crowding at all.”
827sallyh, 8 Jan 2016 | Read review
“Suite can be noisy because it is next to stairs.”
CruiserIllinois, 5 Sep 2015 | Read review
5 of 5
Travelocity
US$110* /night
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HotelQuicklyUS$130
PricelineUS$110
Expedia.comUS$110
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Prices are for 1 room, 2 adults
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