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Comfortable beds and pillows. Everything else felt like a two-star hotel from another era. Although the lobby was renovated and a bistro cafe added a few years ago during that period when Courtyard did that to all of their hotels, because the rest of this...More
Response from David G, General Manager at Courtyard RockfordResponded 2 weeks ago
Thank you for taking the time to review and comment on your recent stay at the Courtyard on Rockford. I sincerely apologize you did not have a better experience while with us. As the recently hired General Manager at the hotel, I am focused on...More
Lets start with the Check-in: Devin is fantastic. Personable, Knowledgeable and down to earth. It was a quick check in with no issues despite me having to check in a small group. My room was smelly. He had a funky smell to it so that...More
A great night sleep. quiet. friendly staff members. indoor pool and gym. would stay here again.
there is a cafe bar area that is cozy but I didn't eat there. There is also a fireplace with comfy couches for lounging.
This was a tournament hotel for our daughter's lacrosse match.
I was not impressed with the hotel, but Rockford was very booked due to several sports tournaments the same weekend.
The hotel was higher in price for similar levels of hotels and I did not...More
Nice help at check-in. Very nice lobby and fireplace. Floors in the room were freezi ng but it was zero degrees outside. Great location. Many good restaurants close by. Lots of business people. Parking lot was packed and often had a difficult time finding a...More
Yes, a majority of our second floor room all have balconies. Some are facing the inside courtyard, while others face the exterior. We have a handful of room that do not provide any form of balcony. I hope this helps... More
Yes, a majority of our second floor room all have balconies. Some are facing the inside courtyard, while others face the exterior. We have a handful of room that do not provide any form of balcony. I hope this helps answer your question.