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Cliffbreakers Riverside Hotel & Conference Center

Booking.comUS$97*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Cliffbreakers Riverside Hotel & Conference Center
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349 Reviews from our TripAdvisor Community

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There are newer reviews for Cliffbreakers Riverside Hotel & Conference Center
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Showing 349: English reviews
Sheboygan, Wisconsin
Reviewed 31 March 2017

I reserved a townhouse suite through Booking.com. When we arrived at 11 p.m. we were told that the hotel was overbooked so we were put into a regular room with one double bed. I was very unhappy as I had reserved the larger room so my adult daughter and I could each have our own beds and so that we...

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Helpful?
Thank Travelmaven018
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Hello, Thank you for sharing your feedback with us. I will ensure that we look into the issues you mentioned and use this as a coaching and counseling tool for the team to grow and learn from.

Bristol, United Kingdom
Reviewed 31 March 2017

I spoke with Hannah and Amanda about the government rates for government employees that were going to be nearby on a job site for one night. Neither person could tell me why the rate of the rooms did not match what was listed on the 2017 travel board listing. I had to contact the hotel twice because there was not...

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Helpful?
Thank p0werc0uple
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Hello, I have sent you a private message in an effort to gather more information about your booking concerns. I would also like to say that we are aware of the government per diem amounts and while we often have the government rate set exactly at the per diem amount in order to make it an attractive stay for a...

Reviewed 30 March 2017 via mobile

Clean, quiet, and unique; my kids call it "fancy." The staff is more than accommodating. Our 4th stay and will keep going back! My 2yr old told maid "I love you!" Can't wait to see it post-renovation!

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Helpful?
Thank Bethany M
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Bethany M, Thanks so much for your amazing review! We love our repeat guests here. Please message me directly in the future when booking so we can see how we can make your two year old's experience an even better one!

St Pete Beach
Reviewed 18 March 2017 via mobile

It could be nice, but it's in need of a major over-haul. The beds are old and you feel every spring. There's a fridge, microwave & coffee maker, but no coffee pot or coffee. The staff was accommodating and friendly. The free breakfast has been reduced to some cereal, bagels & muffins.

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Helpful?
Thank oconnor1129
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Oconnor1129, Thanks so much for your review! We are excited about our upcoming renovations that will fix some of the structural issues that you have mentioned here. I am glad the staff was able to assist you and you found them accommodating and friendly.

Las Vegas, Nevada
Reviewed 3 March 2017

Old school art, classy wooden decor & furniture, sculptures ... clean, comfortable, free breakfast, fitness center, indoor swimming pool, parking. Could improve WiFi; faded in and out. Good price for Value.

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Helpful?
1Thank LindaMcDermott
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

LindaMcDermott, Thanks so much for your amazing review! I really appreciate your kind words about our property. We hope to continue to serve your lodging needs for many years to come.

North Liberty, Iowa
Reviewed 1 March 2017

Has potential to be a very nice hotel. Great location on the river. Phones in room did not work, desk chair would not hold adjustment. The advertised restaurant was closed due to remodeling. Had a small continental breakfast. Room was noisy. Staff was very helpful. A good variety of places to eat in the area.

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Helpful?
1Thank Ken S
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Hello, Thanks so much for your review! I agree this hotel has HUGE potential, which is why we are renovating the property in order to have the property realize its potential. We hope you will come back to see us after the renovations. I think you will love it!

Chicago, Illinois, United States
Reviewed 25 February 2017

Here's the good: the site facing the river is beautiful, the furniture is vintage and interesting, the rooms are spacious, the staff is friendly, and the price is affordable. It is totally different from the other 20 chain hotels along the highway. The bad: nothing has been touched in 40 years, there are animal heads all over the lobby (maybe...

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Helpful?
1Thank Rick J
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Rick J, Thanks so much for your review! I agree that the hotel and property needs renovations and I am happy to announce that they are upcoming! We just re-did our roof and are excited about the many other changes to come. We hope you will come back to see us again after renovations. I believe you will be very...

Illinois
Reviewed 22 February 2017

I rented a conference room for a business meeting without visiting the property. I paid top dollar for plated meals ($16-$22 per plate). When I arrived at the hotel, I was stunned at the how bad it was. The carpeting was probably 15 years old, stained and in state of disrepair. There was a tarp covering the end of a...

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Helpful?
1Thank jgreening
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Hello, Thank you for taking the time to review our propeorty. We are undergoing renovations in the north end of the building and I apologize if you felt that the tarp covering the construction down the hallway may have impacted your experience. I also understand that your concerns arose from having a significantly lower amount of attendees than your initial...

Acton, Massachusetts
Reviewed 20 February 2017

The hotel was very quiet on the weekend we visited. The staff was especially friendly. The breakfast was a disappointment: juice/coffee/cereal/yogurt. Nicest thing was the location: * Lovely views of the river; * Pedestrian bridge across the river and river walk along the far side.

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Helpful?
1Thank ScottSancetta
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

ScottSancetta, Thanks for your great review of the hotel! It is great to hear that our staff made a massive difference in your stay and that you loved the location of the property. I agree the river views are beautiful! The pedestrian bridge leads our guest to a beautiful park in Loves Park for guests looking to take a jog,...

Madeira Beach, Florida
Reviewed 8 February 2017

Stayed here because none of the hotel chain guys had a room. I drove up thinking: "what have I gotten myself into!" Once I got into my room, the place grew on me. Dark hallways, old, antique furniture, great ambience. It looks like a hotel out of a Steven King movie, but in a good way. Off the beaten path,...

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Helpful?
Thank Lazrlady
CB_General_Manager, General Manager at Cliffbreakers Riverside Hotel & Conference Center, responded to this review

Lazrlady, Thank you for your wonderful review of our hotel. It was great meeting you during your stay and we hope you come back again and make us your hotel of choice when visiting the Rockford Area. -Didier

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
"The Jewel of Rockford" is the most popular destination for business travel, families and for special events such as weddings, business conferences and meetings and fundraisers with the region’s largest ballrooms and most attractive meeting space. The Northern Illinois Luxury Hotel at Cliffbreakers Riverside Resort includes more of what you want when traveling to the real, original Northern Illinois Region – the community with big-city amenities and a small-town feel! Complimentary Wi-Fi access in all guest rooms – we have it. Northern Illinois Riverview Suites, Loft Suites or Specialty Themed Suites – your choice! Free hot breakfast – available every morning. A European styled property with a heated indoor pool and evening room service – relax and enjoy. Every guest room with Microwaves, Mini-fridges and expanded cable TV....relax and enjoy! ... more   less 

Additional Information about Cliffbreakers Riverside Hotel & Conference Center

Address: 700 W Riverside Blvd, Rockford, IL 61103-2173 (Formerly Lexington Hotel at Cliffbreakers' Riverside Resort)
Region: United States > Illinois > Rockford
Price Range: £73 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cliffbreakers Riverside Hotel & Conference Center 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Lexington Hotel At Cliffbreakers` Riverside Rockford
Lexington Hotel Cliffbreakers Riverside
Hotel Style:
#5 Romantic Hotel in Rockford
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Questions & Answers

Here's what travellers have asked, with answers from Cliffbreakers Riverside Hotel & Conference Center staff and other travellers.
3 questions
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Minneapolis, Minnesota
over a year ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Cliffbreakers Riverside Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“riverview is the best. townhouse suites are spacious.”
  • townhouse suite
  • first story view townhouse suite
  • townhouse suite
  • first story of the townhouse suite
  • townhouse suite
  • 4th floor view to the lobby
  • townhouse suite
  • townhouse suite fireplace didn't work for the summer
angelsue12, 26 May 2017 | Read review
“Book somewhere else.”
mixb2017, 16 May 2017 | Read review
“I think upper floors are best, but I was on second floor and it was fine.”
debraf678, 12 May 2017 | Read review
“Look elsewhere.”
931ma, 23 Apr 2017 | Read review
“You can pay a bit extra and get a riverside room for a nice view.”
Swiss_Zirks, 10 Apr 2017 | Read review
5 of 5
Booking.com
US$97* /night
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Prices are for 1 room, 2 adults
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