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The Westin O'Hare

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Traveller (279)
Room & Suite (151)
Dining (26)
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Overview
  • Excellent46%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Additional information
Offers from The Westin O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin O'Hare
Special Offer: Breakfast for 2 Included
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,233)
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1,196 results
Traveller rating
542
392
162
63
37
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542
392
162
63
37
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All reviewsbenchmark restaurantheavenly bedclose to the airporto'hare airportcomfortable hotelbusiness centerdowntown chicagofree shuttleo hareself parkingguest roomsbusiness meetingper daygift shopshuttle servicefitness centerblue line
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1 - 5 of 1,196 reviews
Reviewed 3 days ago via mobile

We had one night at The Westin O’Hare in Chicago before our flight home. Courtesy bus picked us up and brought us to the hotel. Check in very smooth. Room was spacious and very clean but had to move as the shower did not work...More

Thank PandYT
Hotel's Favourite
Reviewed 12 January 2018

We stayed just before Thanksgiving the night before an early flight. The location couldn't be better: right next to the airport, and the hotel has an excellent shuttle service (included with room rate) that gets to the terminal in under 10 minutes, even with crazy...More

3  Thank jim_from_sf
Response from Nadine L, Westin Experience Specialist at The Westin O'HareResponded 13 January 2018

Good evening jim_from_sf and thank you for posting your feedback about your stay with us. I'm excited to hear that you had a comfortable and relaxing experience here at the Westin O'Hare. We did have a few glitches with our new parking system. However, after...More

Reviewed 1 week ago via mobile

8.12, 8.13.18 1. Rooms not top of the Pops for certain. 2. Light in toilet room did not work, caulk around toilet awful. 3. Banged up dismal cabinetry and furnishings 4. Mushy Old Beds I am a Lifetime Platinum VIP and we will never return...More

Thank DoctorVonCueBall
Reviewed 2 weeks ago via mobile

Got stuck at O’Hare after a misconnect to Europe and this hotel truly exceeded my expectations for a hotel next to the airport. The facility was elegantly designed and recently refreshed. The employees were all very pleasant and happy to assist with my requests. Even...More

Thank Nikko C
Reviewed 2 weeks ago via mobile

Very basic airport hotel. No frills. Rooms are big but poorly designed and in desperate need for renovation. Strangely placed full length mirror. Everything just looks old and way too aged. The toilet seat looks like it got beat up and is coated with yellow...More

1  Thank subfalcine
Response from Katie W, Front Office Manager at The Westin O'HareResponded 2 weeks ago

Good evening subfalcine. I want to thank you for posting your feedback about your recent stay with us and thank you for your loyalty as one of our elite members. I am disappointed to hear that your overall stay was underwhelming and do apologize that...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
US$124 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$124 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#3 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (279)
Room & Suite (151)
Dining (26)
Pool & Beach (6)
Business Centre & Event Rooms (18)
Family and Play Areas (2)
Questions & Answers
Ask a question
Timbones
28 November 2017|
AnswerShow all 5 answers
Response from Sandy S | Reviewed this property |
I don’t remember if there was a safe in the room. The elevator I don’t think you needed the key card. The side entrance of the hotel you needed your key card to enter. I’d call them and ask.
0
Votes
Amanasser
10 August 2017|
AnswerShow all 6 answers
Response from Deeannthom | Reviewed this property |
The pool area was nice and clean the water was very cold so if you like colder water you will like this pool. I would say it appeared long enough to swim laps.
1
Vote
Caleb R
26 July 2017|
AnswerShow all 4 answers
Response from Jen B | Reviewed this property |
I believe it is 18 I would contact hotel to confirm.
0
Votes
Room Tips
"get a room on the far end opposite the airport"
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"Choose an hotel in town so that you can get views of the city and the lake."
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"5th floor facing the airport, could see the planes taking off but could not hear them. Very quiet with black..."
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"It's REALLY near the airport, ask for a room facing away if you are sensitive to noise."
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