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Hilton Rosemont / Chicago O'Hare

Ctrip.comUS$284*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$472*
US$284*
US$329*
US$472*
US$284*
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1,049 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rosemont / Chicago O'Hare
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Showing 1,020: English reviews
Newbury, United Kingdom
Reviewed 28 October 2015 via mobile

We stayed here on the last night of our holiday before our night flight back home. We are Hilton honours members so have stayed at many Hilton hotels. This was one of the best ones we have stayed at. From the very efficient check in to the excellent dining room staff and good quality food, along with friendly bar staff...

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Helpful?
Thank Vinnyboy99
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Vinnyboy99, I was happy to read your comments regarding your recent stay with us on the last night of your vacation and I’m honored you named us one of the best hotels you’ve visited. I’ll be sure to share your comments with my team, especially the front desk staff and restaurant servers, chefs, and bartenders. We hope you have...

North East, United States
Reviewed 28 October 2015

Upon arrival and throughout the stay not only were my needs accommodated but those of other guests were as well. Each and every person I encountered was satisfied with their stay. Clean, Classy and convenient to Chicago.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Selina U
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Selina U, Thank you for taking the time to write a Trip Advisor review. I’m delighted to read that you felt cared for, valued, and respected during your stay with us. We pride ourselves on our exceptional level of service and I’m happy we delivered on that promise. We look forward to hosting you on your next visit to...

Point Pleasant, New Jersey
Reviewed 28 October 2015

Overall the hotel is pretty nice as i'm only here on business travel. The heat did not work properly so they put a small space heater in my room that does not work very well. There are also tons of fly's all over my room. Not exactly what I enjoy hearing while trying to work or sleep.

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Helpful?
Thank Craig M
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear oakley2414, I’m sorry to hear about the heater not working in your guest room and the presence of flies. That is very uncharacteristic of our hotel and I will address these issues with my engineering team and the housekeeping team. We hope you have the opportunity to stay with us again and we can make it right. Thank you...

Shreveport, United States
Reviewed 27 October 2015

You usually expect that the rooms will be clean but you never really know what type of service you will receive and I was amazed at the level of service provided by the entire staff, from the desk clerk to the housekeeping staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Vera L
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Vera L, I’m delighted to read that you had a 5 star experience during your recent stay with us. We do pride ourselves on our level of service and I’m happy to see we delivered on that promise. We hope to see you again on your next visit to Rosemont. Thank you for taking the time to write a...

seattle
Reviewed 26 October 2015

Went to a meeting here and stayed 2 nights. Was very pleasantly surprised with the decor, full Starbucks in the lobby, staff and our room. I anticipated a worn out airport property, but found the Hilton Rosemont very good. With kudos to the restaurant staff who went well out of their way to correct an error with professionalism and style....

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Helpful?
1Thank susafoxSeattle
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear susafoxSeattle, Thank you very much for taking the time to write a Trip Advisor review following your recent stay with us. I’m so happy to hear that you valued many aspects of your stay and we exceeded your expectations. I will be sure to share your comments with our culinary team as well. I’m glad to hear we’ll be...

Cleveland, United States
Reviewed 26 October 2015

This Hilton is fairly nice with decent staff and restaurant/bar. The rooms are looked after and it is clean. This is only after possibly the worst hotel shuttle experience I have had. I give them credit in their consistency of rude, short tempered and combative behavior.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Charles H
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Charles H, Thank you for taking the time to write a trip advisor review following your recent stay with us. I’m glad to learn of your appreciation for the cleanliness and comfort of your guest room and the service and food you received in the restaurant. I apologize for the inappropriate behavior of the airport shuttle driver and I’ll...

Ghent, Belgium
Reviewed 25 October 2015

This Hilton hotel has everything a (business) hotel should offer, clean rooms, good breakfast, gym, swimming pool, meeting rooms, .... And they also have very friendly and efficient staff. Reception is professional & friendly, breakfast staff too. But they also go the extra mile : I forgot my watch in my room, called them when I was already at the...

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Helpful?
3Thank belgianvisit0r
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear belgianvisit0r, Thank you very much for taking the time to write a Trip Advisor review. I’m delighted to read that my staff went above and beyond to return your watch. We pride ourselves on our exceptional level of service and I’m glad to see we delivered on that promise. I’m also happy to see you enjoyed the various amenities...

Carmel, United States
Reviewed 24 October 2015

Very pleased with the hotel, the cleanliness, its centrality to shopping and restaurants, and the staff were very professional. They were kind enough to upgrade me to a very nice room. Just when I was losing hope in good customer service, this hotel raised the bar... very satisfied customer.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Darrin S
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Darrin S, I’m delighted to read you are a very satisfied customer and that you enjoyed your recent stay with us. I’m glad to learn of your appreciation for our cleanliness, proximity to shopping and restaurants, and our exceptional level of service from our staff. Thank you very much for taking the time to write a Trip Advisor review...

Canberra, Australia
Reviewed 22 October 2015

If you can get AARP rates, it is well worth it. A short walk to Fashion Outlet which is great shopping. Reception staff varies from friendly to barely civil. Lovely room, lovely soap and shampoo.Unless you have the evening before you, it is best to get lunch or breakfast in the lobby cafe.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Theodore94
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Theodore94, Thank you for taking the time to write a Trip Advisor review. I’m delighted to hear you enjoyed our proximity to the Fashion Outlet and got a little shopping done on your trip. I apologize for the inconsistent service your received from our Front Desk team and I will address your comments with my Director of Front Office....

Rhome, Texas
Reviewed 21 October 2015

Excellent stay, staff is super accommodating even on last minute request needed for a business meeting. Rooms/bathrooms sparkling. Starbucks onsite as well as restaurant. Beautiful properly, very accessible from highway although leaving might be a little tricky, got lost coming off the parking lot. Please ask directions to concierge if visiting first time... Hilton Garden Inn beds are my favorite!

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Helpful?
1Thank lsantana69
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Isantana69, Thank you for taking the time to write a Trip Advisor review. We are delighted you enjoyed your stay at the Hilton Rosemont/Chicago O’Hare. We are very proud of our new full service Starbucks and I’m glad to see you enjoyed that as well as the service you received from our staff. We look forward to hosting you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport, The new Fashions Outlet Mall, MB Financial Park Entertainment District, and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more   less 

Additional Information about Hilton Rosemont / Chicago O'Hare

Address: 5550 N River Rd, Rosemont, IL 60018-5231
Region: United States > Illinois > Rosemont
Price Range: £93 - £265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Rosemont / Chicago O'Hare 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Orbitz, Ctrip TA, Priceline, Hotels.com, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Hilton Rosemont / Chicago O'Hare reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hotel Style:
#4 Romantic Hotel in Rosemont
#4 Business Hotel in Rosemont
#9 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rosemont / Chicago O'Hare staff and other travellers.
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Questions? Get answers from Hilton Rosemont / Chicago O'Hare staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can't go wrong with any room!”
michellemehrnoushj, 12 Apr 2017 | Read review
“Download the Hilton Honors app to choose your own room when checking in!”
EBeals, 26 Mar 2017 | Read review
“Top floors have a view of planes, but this is a very uninteresting neighbourhood - a concrete jungle”
Dec105, 24 Mar 2017 | Read review
“All rooms subject to some airport noise, only floors on 9 or 10 will see any Chicago skyline. Skyline view is at a distance.”
  • Room 440, Parking Garage View
  • 10th floor looking west, aircraft in landing pattern for ORD
  • Chicago Skyline view, Early AM
  • Coffee Maker uses Pods
  • Plug your device into the TV, if you have the cords
  • King Room
  • King Room
  • Hilton Alarm Clock
Old_Interp, 15 Feb 2017 | Read review
“If you want to see the airport (from a distance) choose a high floor and an odd room number.”
870vinnied, 30 Jan 2017 | Read review
5 of 5
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US$284* /night
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Prices are for 1 room, 2 adults
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