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Holiday Inn & Suites Chicago O'Hare Rosemont

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116 Reviews from our TripAdvisor Community

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Showing 114: English reviews
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Reviewed 3 days ago NEW

I booked this property for some interviews we were doing with candidates flying in from Boston, Nashville, and Providence. The sales staff were incredibly helpful and accommodating in getting everything set up to meet our needs. They offered a board room instead of a meeting room to help reduce cost, included parking, and included a screen free of charge since...

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Helpful?
Thank Angie B
Richmond, Virginia
Reviewed 1 week ago

I've stayed across the street at the Holiday Inn Express on Mannheim Rd. This hotel is better and I paid less. Yes I missed out on the free breakfast at the HIE, but I departed very early for the airport the next day anyway. The hotel was very clean and my room was comfortable. Got a good night sleep before...

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Helpful?
Thank KenS9
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for sharing your experience with us and for giving us a perfect five star rating. We are very glad to hear that we were were able to provide you with a better experience at our property. Thank you for all your kind words about our hotel and we look forward to seeing you soon. At your service, Angel...

Racine, Wisconsin
Reviewed 1 week ago

We paid for and were promised covered parking (important in Chicago in winter) - got there and were told we had to park at their noncovered lot a few blocks away because the park sleep fly program wasn't being offered anymore (?). When we returned, other people who had just checked in were being allowed to park in the covered...

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Helpful?
Thank michelle12345580
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to write us your comments and feedback. We are very sorry for the inconveniences you had during your stay. We understand your disappointment and we are hoping that you give us another opportunity to serve you better in the future. Sincerely, Angel Benitez

Glen Ellyn, Illinois
Reviewed 2 weeks ago

My wife and I booked parking at this location for our trip to Mexico. We booked it for three reasons (1) price (2) it was "covered" parking (important in Chicago in February and March) and (3) it was secure parking with CCTV observation. We prepaid through way.com parking. When we showed up to park the car, we were REJECTED with...

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Helpful?
1Thank John L
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

We are sorry to hear that you were not able to park at our hotel parking garage. We understand your disappointment and frustration and we did not intend for this to happen. Our apologies for the inconvenience and thank you for your kind understanding and patience on this matter. Sincerely, Angel Benitez

Chicago, Illinois, United States
Reviewed 3 weeks ago via mobile

I have stayed here several times now and have absolutely nothing bad to say at all. Friendly staff, clean QUIET rooms. The price is always lower than others in the area. I will stay every time I am in town.

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Helpful?
Thank ERNurse519
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to write us a review. Your loyalty is very much appreciated. Thank you for all your kind words about our property, staff and services. Once again, thank you we look forward to next visit. At your service, Angel Benitez

Reviewed 4 weeks ago

This is the coolest property I stayed at. It was so fly and stylish. The staff was amazing. I had a 4pm flight and they let me stay until 2pm. The property looked like it was built yesterday. It has everything you need to feel at home. My room had two beds but in separate rooms. My room was like...

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Helpful?
Thank Daphnique S
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank You very much for the detail feedback shared with us and others. We are happy that we provided you with a pleasant lodging experience. Hope to welcome you again when visiting Chicago. Angel Benitez

Illinois City, Illinois
Reviewed 17 February 2017

We've stayed at this hotel many times when we fly out of ORD. It's always been a great place to stay. I've never had anything negative to say since the staff and accommodations, along with the shuttle service has been outstanding. We used to get a complimentary breakfast with each stay. Since this hotel became a Kimpton hotel they have...

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Helpful?
Thank get_away_from_it_all
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for spending your time to give us a straight and detailed feedback. The satisfaction of our guests has highest priority. We look forward to continue improving our services and I hope we can see you again here in our hotel. Sincerely, Angel Benitez

Saint Louis, Missouri
Reviewed 15 February 2017 via mobile

I was very pleased with my stay at the Holliday Inn and Suites in Rosemont, Illinois. Our suite was made up of two rooms, with a double bed in each. Each room had a tv, while the front room was outfitted with a microwave and a refrigerator, as well as a coffee maker. The room overall provided a high level...

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1Thank scottiiman
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to write us a very detailed review of your stay. We are happy yo hear that you enjoyed your stay with us. Thank you for all your kind words and for your recommendation. We will share your kind words to all of our staff member, I'm sure they will be delighted. Thank you again...

Orlando, Florida
Reviewed 12 February 2017

Everything was excellent. Great service. Very clean rooms. My check-in took less than 5 minutes, Had Lunch and breakfast at the hotel. The breakfast was very good and inexpensive. Lots of places close by for delivery for food or to sit down to eat. Also a short ride from the heart of Rosemont, IL. The shuttle to and from the...

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Helpful?
Thank Ken M
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to write about your recent stay with us at the Holiday Inn & Suites Chicago O'Hare Aiportl. We are delighted to read you have enjoyed your time at our hotel. We thank you for your compliments to the team (in particular the check in process) as well as your praises regarding our hotel facilities,...

Baraboo, Wisconsin
Reviewed 9 February 2017

We stayed at this hotel to be close to the airport and park our car for the week while on vacation. It was average and comfortable. We did not like having to walk 5 minutes after parking our car in a parking ramp. It was cold and dark. We did not like the Italian restaurant connected to the hotel. It...

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Helpful?
Thank Shelly M
Angel B, Front Office Manager at Holiday Inn & Suites Chicago O'Hare Rosemont, responded to this review

Thank you for taking the time to write a review. We appreciate if you would contact us direct at angel.benitez@ihg.com to kindly obtain more information on your stay as we would like to immediately address your concerns with our management staff, we appreciate your time and consideration. Thank you, Angel Benitez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The award winning Holiday Inn & Suites Chicago O’Hare Rosemont offers 24 hour shuttle to/from Chicago O’Hare Airport, state of the art fitness center, gift and snack shop, and a 24 hour business center. Enjoy the atmosphere and entrée variety at Harry Caray’s Italian Steakhouse; located just off our lobby. We are located just minutes from Donald E. Stephens Convention Center, Allstate Arena, and Rosemont Theatre. Downtown Chicago is less than 30 minutes away. ... more   less 

Additional Information about Holiday Inn & Suites Chicago O'Hare Rosemont

Address: 10233 West Higgins Road, Rosemont, IL 60018
Region: United States > Illinois > Rosemont
Price Range: £89 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Chicago O'Hare Rosemont 3*
Number of rooms: 300
Reservation Options:
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Also Known As:
Holiday Inn And Suites Chicago o`Hare Rosemont
Holiday Inn & Suites Chicago o`Hare Rosemont Hotel Rosemont
Holiday Inn Rosemont
Rosemont Holiday Inn
Hotel Style:
#12 Business Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Chicago O'Hare Rosemont staff and other travellers.
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Memphis, Tennessee
Illinois

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Questions? Get answers from Holiday Inn & Suites Chicago O'Hare Rosemont staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't park here”
 of 5 bubbles JohnL78, 4 Mar 2017 | Read review
“The rooms are noisy with the airport so close”
 of 5 bubbles 205shellym, 9 Feb 2017 | Read review
“Choose side looking out over the airport for great view.”
 of 5 bubbles BartonTerrace, 13 Jan 2017 | Read review
“Rooms on Front Side Have Great Airport Views!”
 of 5 bubbles melnicmit, 6 Dec 2016 | Read review
“Quieter floors above ground level.”
 of 5 bubbles mipsom, 6 Dec 2016 | Read review
5 of 5