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Doubletree Hotel Chicago O'Hare Airport - Rosemont

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1,203 Reviews from our TripAdvisor Community

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Showing 1,163: English reviews
DELRAY BEACH, United States
Reviewed 2 days ago NEW

Upgraded cheerfully and quickly. Very helpful staff and pleasant stay all the way around. Ate both at Gibson's and at the Cafe. Excellent food both ways. Wife LOVED the Corner King. Very spacious and well appointed.

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Helpful?
Thank michaelsB7534PM
Bay Harbor Islands, United States
Reviewed 4 days ago NEW

Friendly and fast check in and check out. Was offered the rewards program at check in and took advantage of that. Housekeeping was adequate. Beds were okay, pillows fluffy. Excellent catering and front desk staff.

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Helpful?
Thank corinnab375
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

corinnab375, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Rockaway, New Jersey
Reviewed 5 days ago NEW

Hotel is recently upgraded. It's centrally located with accessibility to the airport. Malls and cinema theatre is walking distance. I'd recommend this hotel for business and pleasure. Fitness center and Pool is decent,

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1Thank tan r
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

tan r, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Brookfield, WI
Reviewed 6 days ago NEW

I have stayed here a half-dozen times. Front desk staff only just civil. Not genuinely friendly. Barely courteous. Here, I am made to feel that the staff is doing me some sort of great favor by providing an upgrade. I have left messages for the hotel manager on five occasions with no response received. I have asked for an upgrade...

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Helpful?
Thank tim_pam_kc
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Dear tim_pam_kc, We would like to thank you for taking the time to review our hotel. We appreciate your feedback and are sad to see that your stay was not exceptional. I would like the opportunity to speak to you and make this right. We appreciate your loyalty to the Hilton family. If you could please reach out to me...

Chicago, Illinois
Reviewed 1 week ago

As a Hilton Diamond member and out of business attire, my check-in process was unsettling. The front desk personnel didn't greet me with the usual welcome and basically provided me with upgrades and at my request as if he was doing me a favor.

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Helpful?
Thank reachgina
Anna P, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

reachgina, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience...

Raleigh,NC
Reviewed 1 week ago

We spent four nights at the Doubletree last week, and although we have stayed at other Doubletree hotels, this was the nicest property of them all. Our corner room on the 7th floor was as spacious as it was comfortable. We had very large windows on two sides of our room, and we enjoyed watching planes landing at O'Hare. Even...

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Helpful?
Thank charliespr
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Charlie, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Scottsdale, Arizona
Reviewed 1 week ago

Spent a four day weekend attending a classic car show. Every Every aspect of the Doubletree was excellent. Room beautiful, dining outstanding. Most of all, the staff was beyond helpful and caring. Made us feel welcomed, always a smile and offer to help. Would definitely recommend this hotel.

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Helpful?
Thank Lenora S
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Lenora, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Reviewed 1 week ago

AMIR WAS VERY HELPFUL Always greeting everyone with a smile and taking care of everybody needs. He was a wonderful CONCIERGE. First Class All the way. Very personable, Amir made us feel as we were his only Guest in the entire Double Tree, so attentive. Thanks, Cindy & Mike White

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Thank I8610LPcindyw
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

I8610LPcindyw, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~

Birmingham, Alabama
Reviewed 2 weeks ago via mobile

Nice hotel near O'hare airport. Nice accommodations. Staff was very helpful. Two dining options on site. If in the area I would recommend this hotel. Shuttle to/from hotel on time and very hospitable.

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Helpful?
Thank JSE90
Anna P, Front Office Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

JSE90, Thank you for your amazing review. We are so glad to learn you had a delightful stay with us. I’ll be sure to share your feedback with our team as they all take a pride in providing great service to all our guests. We greatly appreciate your business and looking forward to your next stay. Please do not hesitate...

Milwaukee, Wisconsin
Reviewed 2 weeks ago via mobile

Had to stay here for conference. Bugs in the bathroom, rundown, noisy, worn out and lousy check in. I am a Hilton honors member but not greeted properly, no cookie, and assigned the wrong room set up. Unless you are forced to book it, don't! Nicer hotels nearby.

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Helpful?
Thank Danelle O
ESDTMGR, Manager at Doubletree Hotel Chicago O'Hare Airport - Rosemont, responded to this review

Danelle O, Thank you so much for taking the time to reach out and inform us of this. I understand you spoke with our Front Desk Manager Anna. Please do let us know if this situation was not resolved to your satisfaction.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our 24-hour complimentary hotel shuttle. Recently award 4 Diamond AAA rating. Hi-Spd Internet available in guest rooms for a nominal fee. Parking with in/out privileges: $20/day; Valet Parking: $28/day. ... more   less 

Additional Information about Doubletree Hotel Chicago O'Hare Airport - Rosemont

Address: 5460 N River Rd, Rosemont, IL 60018-5232
Region: United States > Illinois > Rosemont
Price Range: £91 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago O'Hare Airport - Rosemont 3.5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Doubletree Rosemont
Rosemont Doubletree
Hotel Style:
#2 Family Hotel in Rosemont
#5 Business Hotel in Rosemont
#10 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and other travellers.
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Questions? Get answers from Doubletree Hotel Chicago O'Hare Airport - Rosemont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were by O hare airport we did hear some planes but not as many as we had expected”
 of 5 bubbles maryrI2753QA, 3 Nov 2016 | Read review
“O'Hare is a mile away...flights start at 6am-6:30am so beware. Huge amounts of air freshener are used everywhere!”
 of 5 bubbles FlyFishing4Fun, 28 Oct 2016 | Read review
“Corner rooms are very spacious.”
 of 5 bubbles lindajoseph3617, 24 Oct 2016 | Read review
“3rd floor was quiet”
 of 5 bubbles ajbrue, 17 Oct 2016 | Read review
“high floor is quiter”
 of 5 bubbles dcfiread, 7 Sep 2016 | Read review
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