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Loews Chicago O'Hare Hotel

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1,514 Reviews from our TripAdvisor Community

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Showing 1,460: English reviews
lakewood nj
Reviewed yesterday NEW

Stayed here like 20 times nicest hotel in O'hare only thing they are missing is a pool/ hottub. other then that its excellent place to stay. I stayed at a bunch of other ones in the area... non are as nice/clean as this one only reason I dont always stay here is because no pool....

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Helpful?
Thank nutcase100
Ottawa, Canada
Reviewed 2 days ago NEW

United put us up there for the night as we missed a connection. Very comfortable hotel. Superbly decorated: modern yet convivial. I particularly noted the quality of the art on display in room and in common space. This sets this hotel apart. room are well appointed. Robe in my room is among the best I have seen in hotel. We...

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Helpful?
Thank Rutrah
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Rutrah, It's great to hear from you, thanks for writing us! I'm sorry to hear of your missed connection, as that is understandably frustrating. However, I am glad to hear that the airline sent you our way and that you found your accommodations comfortable. We appreciate your feedback and look forward to welcoming you back again soon. Best, Paul Ohm...

Venice, Florida
Reviewed 3 days ago NEWvia mobile

We had a 23 hour lay over after returning from Japan, before we boarded our flight home. After checking a couple of travel web sites and reading the reviews we decided that the Loews Chicago O'Hare hotel would be our best choice. We chose wisely! From the phone call to the hotel requesting a pick up from the shuttle to...

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Helpful?
Thank RickHLihue
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for taking the time to write us about your recent stay. That is quite the journey, from Japan! Sounds like you were in great hands the whole time with our team. We really appreciate your feedback including the note about the curtains. I will be sure to share that note with my team to ensure they are looked at....

Sun Prairie, Wisconsin, United States
Reviewed 5 days ago NEW

I recently stayed at Loews for 2 nights and I have to say, I LOVE THOSE BEDS. I always sleep so well at Loews and it must be the topper and all those pillows. I also enjoy the cleanliness of the entire hotel and the professionalism of the staff. I like the reponse "It's my pleasure" from staff..

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Bill B
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Bill, It's great to hear from you, thanks for writing us! Having a comfy bed for a great night's sleep is absolutely key when traveling and I am thrilled to hear that you loved ours! We really appreciate your feedback about your interactions with our team members. Thanks for choosing Loews again as your preferred hotel. We look forward to...

Saint Charles, Illinois
Reviewed 1 week ago

Wow! Such an amazing Hotel! Great friendly services from the front desk agents. Breakfast at the "Ashburn" was a delightful experience with kind staff members attending my special meal request. Star service took care of my concerns in a timely order. I love being greeted with handshakes & smiling faces from all staff members here. I would recommend this hotel...

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Helpful?
Thank James K
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

James, Thanks for taking the time to write us about your recent stay. I am thrilled to read about how memorable your experience was. We really appreciate your feedback, and I will be sure to share your comments with my team. Thanks for choosing Loews and we look forward to welcoming you back again soon. Best, Paul Ohm General Manager

Fort Wayne, Indiana
Reviewed 1 week ago

The hotel is a nice, clean hotel. Stayed there to be close to O'Hare for an early morning flight. The hotel is within walking distance to the the Fashion Outlet mall. Breakfast at the Ashburn restaurant was very good and the service was great. There is a nice Mexican restaurant called Maria's a short walk from the hotel. Had a...

Review collected in partnership with Loews Hotels and Resorts
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Helpful?
Thank Mike R
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Mike, Thanks for taking the time to write us about your recent stay. Its wonderful to read that you found the accommodation comfortable as well and conveniently located to all that Rosemont has to offer. We appreciate your feedback and look forward to welcoming you back again soon! Best, Paul Ohm General Manager

Urbana, Illinois
Reviewed 2 weeks ago

Booked the hotel for the tail end of a trip to London and extended parking prior to the stay. This is a beautiful hotel with great amenities and beautiful rooms. Shuttle service was awesome to and from O'Hare! Covered parking!!! Staff incredibly nice and helpful. Capital Grille, Starbucks and others in the building!

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Helpful?
Thank Elliot C
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Elliot - Thanks for taking the time to write is, it's great to hear form you! Having a comfy and helpful hotel to come to after a international trip is hugely helpful, and we're glad to read that you found our hotel to be just that! Thanks for choosing Loews and we look forward to welcoming you back again soon....

Cruz Bay, St. John
Reviewed 2 weeks ago via mobile

Wanted to get away to my old hometown to ring in the new year. Wife arrived one day before me no issues with free shuttle. I rented car and had no issues with the parking garage-short walk to elevators that took you to hotel lobby-was aware of $26.00 daily fee so no surprise. Hotel was very modern and clean.Front Desk...

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Helpful?
Thank wardog340
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks so much for taking the time to write us about your recent trip back to Chicago! Sounds like you enjoyed your stay overall. In regard to the bathrobe, we are sorry about this and I hope that you were able to let our Front Desk team know about this so that we could make it right. Thanks so much...

Naperville, Illinois
Reviewed 2 weeks ago

Stayed here for a night. The Good Nice looking hotel Very nice Bathrooms Very Comfortable bed Good recovery on a room that smelled badly of smoke The Bad First room smelled badly of smoke Needed benadryl in a desperate situation and they said that the gift shopped closed at 11:00 and they couldn't help (had to go to another hotel...

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Helpful?
Thank 21pelly
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

Thanks for taking the time to write us about your stay. I am sorry to hear of the issues you experienced with us. As we are always looking for areas to improve on, we would be more than happy to speak with you to see how we can have made your experience better. Feel free to reach out to our...

Reviewed 2 weeks ago

A very nice hotel close to O'Hare. We did a Park, Sleep and Fly. They airport shuttle runs every 20 minutes. The hotel Christmas decorations were very pretty and we enjoyed looking at them. The room was spacious with a comfortable bed. There are outlets everywhere and on every lamp, which is nice in this age of devices. The bath...

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Helpful?
Thank CKay711
Kelly K, General Manager at Loews Chicago O'Hare Hotel, responded to this review

This is great to hear! Thanks so much for taking the time to tell us about your experience. We value your feedback and look forward to welcoming you back again soon. Best, Paul Ohm General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Loews Chicago O'Hare is the area's first luxury hotel with its very own art gallery featuring a full-time curator and monthly art exhibitions. The works of Chicago's most intriguing artists are displayed throughout the hotel. After dinner enjoy live entertainment in our very own Montrose Theatre. Architecture buffs will enjoy a visit to the Frank Lloyd Wright Home while sports fans can attend a game at nearby Wrigley Field. We are located just minutes from O Hare International Airport and 14 miles west of downtown Chicago, making us the perfect destination for business and conference guests. ... more   less 

Additional Information about Loews Chicago O'Hare Hotel

Address: 5300 N River Road, Rosemont, IL 60018 (Formerly InterContinental Chicago O'Hare)
Region: United States > Illinois > Rosemont
Price Range: £118 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Chicago O'Hare Hotel 4.5*
Number of rooms: 556
Reservation Options:
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Also Known As:
Intercontinental Chicago o`Hare Hotel Rosemont
Intercontinental Hotel Rosemont
Hotel Style:
#1 Romantic Hotel in Rosemont
#1 Luxury Hotel in Rosemont
#1 Business Hotel in Rosemont
#2 Green Hotel in Rosemont
#4 Family Hotel in Rosemont
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Questions & Answers

Here's what travellers have asked, with answers from Loews Chicago O'Hare Hotel staff and other travellers.
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6 months ago
Henderson, NV
1 month ago
Chesterfield, Missouri
1 month ago

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Questions? Get answers from Loews Chicago O'Hare Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher levels facing Chicago has great views.”
 of 5 bubbles Z6111UXjamesk, 13 Jan 2017 | Read review
“Corner Rooms are Bigger”
 of 5 bubbles CKay711, 3 Jan 2017 | Read review
“Use ridesharing to get to and from the airport. It's worth it and not too far away, making the fare very reasonable.”
  • Spacious guestroom with equally spacious bathroom.
 of 5 bubbles rsoania, 30 Nov 2016 | Read review
“Room was hotel choice”
 of 5 bubbles 7071mvjr, 28 Nov 2016 | Read review
“The airport shuttle is very convenient and will save you $.”
 of 5 bubbles Retinadoc88, 14 Nov 2016 | Read review
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