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Sheraton Chicago O'Hare Airport Hotel

778 reviews
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Traveller (165)
Room & Suite (67)
Dining (14)
Overview
  • Excellent33%
  • Very good40%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“living room”(38 reviews)
“front desk”(106 reviews)
“the club lounge”(20 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Chicago O'Hare Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (778)Write a Review
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248
279
116
55
34
Show reviews that mention
All reviewsliving roomfront deskthe club loungesitting areao'hare airportspacious roomsshuttle driverfree shuttlebusiness travelersstayed here for one nightvery nice hotelfitness centeran early flightatriumchicagoparkingharry
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251 - 255 of 732 reviews
Reviewed 27 March 2015

After a long and stressful travel day I was pleasantly greeted by Matthew who was polite and professional and the smooth check in process and friendly atmosphere immediately took my mind off the day's work. Rooms are spacious and the breakfast buffet is amazing!

Thank Ben G
Response from Paul C, General Manager at Sheraton Chicago O'Hare Airport HotelResponded 31 March 2015

Dear Ben G Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best, Paul C

Reviewed 23 March 2015

I arrived at the Sheraton for a one night and was very well welcomed by the receptionist staff - Matthew. He was very proactive during the check in process and helpful. Very good staff but the hotel room looks a little dated

Thank Hilton N
Response from Paul C, General Manager at Sheraton Chicago O'Hare Airport HotelResponded 31 March 2015

Dear Hilton N I really appreciate the time you took to share your feedback. We all look forward to welcoming you back to Sheraton O'Hare. Best, Paul C

Reviewed 21 March 2015

ROOM The rooms were very large and well appointed. I was adjacent to a busy highway and a runway and heard nothing other than a siren (once). LOUNGE This is a typical Sheraton so the lounge and common areas are high quality and tasteful. Its...More

Thank athlete1972
Reviewed 12 March 2015

Had the pleasure of staying again. My favorite hotel at O'Hare. The service levels are at the level of a 5 star hotel. The best Club Lounge of any Starwood I've been to. Don't know why anyone would stay elsewhere!More

1  Thank Amy P
Response from Paul C, General Manager at Sheraton Chicago O'Hare Airport HotelResponded 31 March 2015

Dear Amy P What a wonderful way to start the week! Your note made our day. Thank you for taking the time to share your notes on your five star experience. We all appreciate the kind words and look forward to seeing you soon. Very...More

Reviewed 4 March 2015

Great customer service, beds were amazing, food was delicious and it is really close to the airport. They have free shuttles that go to and from the airport as well so it is great if you are traveling. I would definitely recommend this place to...More

3  Thank Alexander E
Response from Paul C, General Manager at Sheraton Chicago O'Hare Airport HotelResponded 31 March 2015

Dear Alexander E Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Very best, Paul C

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$114 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Rosemont
#7 Family Hotel in Rosemont
#8 Business Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (165)
Room & Suite (67)
Dining (14)
Hotel & Grounds (95)
Bathroom (11)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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bagreiner
24 July 2017|
AnswerShow all 4 answers
Response from FrancisRogerDuck | Reviewed this property |
Try the Hilton. I really DID NOT like the Sheraton. Bon voyage.
0
Votes
bettyIllinois
22 June 2017|
AnswerShow all 3 answers
Response from nidm2017 | Reviewed this property |
book room without parking. pay the parking ($20?) when check in.
1
Vote
josh s
19 April 2017|
AnswerShow all 5 answers
Response from tonyaconley | Property representative |
Good Morning Josh S. Thank you for inquiring the Sheraton Chicago O'hare. Our shuttle buses only runs to the airport and back to the hotel. The Donald Stevens Convention center is 2.2 miles away from us and it will take... More
0
Votes
Room Tips
"Ask for a newly refurbished room"
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"Do not get a room facing the two streets."
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"it's very accessible to the airport"
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"Hotels like frequent guest club members. Always ask is you can get an upgrade when checking in."
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