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Fairfield Inn & Suites Chicago St. Charles

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Fairfield Inn & Suites Chicago St. Charles
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177 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Reviewed 2 days ago NEWvia mobile

Great staff, very accommodating everything was wonderful can't wait to get away again. They were on top of everything whenever I needed it concierge desk was outstanding very helpful with recommending restaurants in the area

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Thank Brian D
Saint Charles, Illinois
Reviewed 2 days ago NEW

The staff is always friendly, helpful and professional. As a repeat visitor, they have taken the time to get to know my preferences. Jacqui at the front desk always has a smile when she greets you. The hotel is newly renovated and truly is a home away from home for me.

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Thank wdoll
Tucson, Arizona
Reviewed 1 week ago

The people make the difference here! The staff at the front desk has always been top notch: courteous and helpful. It does not seem to matter what time of day it is, the folks at the front desk are helpful. I always request a room in the quiet area of the hotel and they have not disappointed. The rooms are...

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Helpful?
Thank gleit8150
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear gleit8150, I appreciate you taking the time to review the Fairfield Inn and Suites. Its always refreshing to see these types of reviews about our staff, Our front desk team love taking care of each and every guest. I will pass this along to our front desk staff to make sure they keep up the great work and we...

Reviewed 1 week ago via mobile

I am a frequent traveler to the area for work and have made this hotel my home away from home. Each and every visit is fantastic and all the staff go above and beyond to be sure it is memorable. Jacqui is frequently there upon my arrival and always greets me with a smile and makes sure the check in...

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Helpful?
Thank DM126789
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear DM126789, Thank you for taking the time to review the Fairfield Inn. We are pleased to hear our staff goes above and beyond to make your stays's "home away from home". I will also pass on this wonderful review to Jacqui to make sure she keeps up the hard work. We look forward to seeing you again whenever your...

Westchester county
Reviewed 1 week ago

I've been traveling to the area for business for almost a year, at and least once a month, sometimes twice or more, I've stayed here. The rooms are clean, neat and quiet and the staff is always pleasant and helpful. The location is great with easy access to restaurants and shopping along Randall Road. If you're planning on staying in...

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Helpful?
Thank Dan O
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Dan O, I thank you for the outstanding review of the Fairfield Inn. We take great pride in our hospitality and cleanliness of our property and its reviews like this that keep us going in the right direction. Thank you for your time and we look forward to seeing you again in the near future whenever your travel needs...

Easton, Pennsylvania
Reviewed 2 weeks ago

Receptionist and overall staff were great. Exceptional review goes to Jacque. Her every morning greeting with a smile and small conversation, truly make your stay at this facility feel like home. Her upbeat personality gets you thru a tuff day. Especially when you return, she is cheery and concerned about your day. "How was your day?" "Do you need anything?"...

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Helpful?
Thank deckel2016
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Deckel2016, Thank you for taking the time to review your recent stay at the Fairfield Inn & suites. Jacqui is a wonderful employee who truly cares about the guests who stay here. I will make make sure to pass on these kind words to her. We look forward to seeing you again whenever your travel needs bring you to...

Reviewed 2 weeks ago

I've had probably 20 visits to this hotel while traveling back and forth for work in nearby North Aurora. Always clean, rooms ready upon arrival. A more professional, friendly staff will not be found. As we've been staying there so often, I even had one of the staff email me before a non-travel week to check if I had forgotten...

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Helpful?
Thank Jim S
Scott C, Guest Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Jim S, Thank you for the outstanding review of our property. Our staff works extremely hard to make sure each and every guest is taken care of and i will pass on this review to them so they keep up the great work. As you said the hotels location is perfect for all sorts of amenities in the area...

Reviewed 2 weeks ago

Clean, comfortable rooms in a good area. Right off Randall Road and all of the commercial/retail/restaurants. Staff is very friendly and accommodating, Gym is small but the equipment (2 treadmills, 1 elliptical, 1 bike, free weights) is all in good order.

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Thank Jerry M
Scott C, Front Office Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Jerry M, I appreciate the glowing review of all the amenities we offer here at the hotel. The gym is fully remodeled and although small, very mighty with all the equipment we have to offer. Thank you for taking the time to review the Fairfield Inn and we look forward to seeing you again in the near future. Robert...

New York City, New York
Reviewed 2 weeks ago

I stay here frequently on business. It is a no frills place but solid for what is required like clean rooms, helpful/friendly staff and prompt service. Only disappointment is there are no in house dining or bar options but there are many within a short distance, including walkable. There is a free basic breakfast, but only Ok on the cold...

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Helpful?
Thank gilbert3535
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear Gilbert3535, Thank you for taking the time to review out property. Our cleanliness and hospitality is something we take great pride in and thank you for noticing the staffs hard work. We are however doing a complete breakfast makeover starting December 1st and we hope you have a chance to give it another try. Warmest regards, Robert P GEA

North Aurora, Illinois
Reviewed 2 weeks ago

It was suggested by local employees of our company that we stay here when traveling from out of town. It was a great suggestion. The staff is very friendly and accommodating, especially when it comes to getting my favorite room, or making changes. Before long, they knew our schedules and they made suggestions when they knew there might be a...

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Helpful?
Thank halnwheels
Scott C, Public Relations Manager at Fairfield Inn & Suites Chicago St. Charles, responded to this review

Dear hschlesinger2016, I cant thank you enough for taking the time to give us such an outstanding review. Everyone at the Fairfield Inn tries to make each guests stay and experience in its own and we look forward to seeing you again in the near future whenever your travel needs bring you back to the St. Charles area. Warmest regards,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago St. Charles

Address: 2096 Bricher Rd, Saint Charles, IL 60174-3506
Region: United States > Illinois > Saint Charles
Price Range: £85 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago St. Charles 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Chicago St. Charles
Fairfield Inn & Suites Chicago St. Charles Hotel Saint Charles
Fairfield Saint Charles
Fairfield Inn Saint Charles
Saint Charles Fairfield Inn
Hotel Style:
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Chicago St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, book a suite.”
 of 5 bubbles wdoll, 6 Dec 2016 | Read review
“Rooms on south side are quieter.”
 of 5 bubbles dano728, 25 Nov 2016 | Read review
“King Suites - very comfortable and roomy with a separate area with a couch and stereo and 2 TV's”
 of 5 bubbles annn336, 8 Nov 2016 | Read review
“King studio suites are a bit larger and include refrigerator and more living space for relaxing.”
 of 5 bubbles 868beckys, 19 Oct 2016 | Read review
“The corner suites are roomy and beautiful!”
 of 5 bubbles 578sharih, 9 Aug 2016 | Read review
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