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Hilton Garden Inn St. Charles

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425 Reviews from our TripAdvisor Community

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Showing 420: English reviews
Reviewed yesterday NEWvia mobile

My husband and I stayed here and enjoyed it. The place was clean and all the staff was courteous. Breakfast was fresh and the buffet was clean. If you travel a lot you may get a hotel who doesn't routinely clean throughout breakfast. We definitely recommend and would stay here again.

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Helpful?
Thank Yanick H
Boise, Idaho
Reviewed yesterday NEW

This hotel brand is very predictable regarding quality. I've stayed at other Hilton Garden Inns with the same results. Very high quality of the hotel, the room and the staff. The lobby has nice amenities such as fruit infused water and coffee. Cookies at night. The restaurant at the hotel is also very nice. I didn't eat there on this...

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Thank David H
Newport News, Virginia
Reviewed 4 days ago NEW

I walked in and was greated with a smile, checking in was a braes and the service was outstanding, the room was clean every day of my stay, and I just love the indoor pool and hot tub it was grate after a long day's work and to worm up from the cold outdoors.

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Helpful?
Thank 259ronaldh
Salinas, United States
Reviewed 1 week ago

HGI St Charles is our go to hotel in the area for business. The service is good, the location ideal, with more amenities and customer service than other hotels in the area. the lobby has been updated, and the rooms are next. There is lots of open area around the hotel so it is a very uncrowded feeling at this...

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Thank 961jamiekk
St. Louis, United States
Reviewed 1 week ago

The stay was extremely accommodating and met with every expectation that you would have staying at a Hilton Garden Inn. I will definitely return if staying in the area, again. The staff was the most friendly I have encountered at a hotel that took a genuine interest in why you were staying and where you were from as well.

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Thank 885suzannez
Hollywood , Florida, United States
Reviewed 2 weeks ago via mobile

Although couch was old and cushions ripped the front desk was nice and the place was clean. Loved the whirlpool bathtub and price wasnt bad either. Much better and cost less then pheasant run. If i had to go back to that area i would stay again.

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Helpful?
Thank Dagmara J
Oak Park, Illinois
Reviewed 2 weeks ago

It was disappointing that breakfast was not included in the rate. Otherwise it's a wonderful hotel great pillows and clean rooms plus free coffee in the lobby. Customer service could have been better I would've appreciated if they comped my breakfast when I spoke to them about the miscommunication regarding my belief that the rate included breakfast

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Thank rickhT6341YP
Reviewed 2 weeks ago

Hampton Inns are usually a good motel for the money. This one is starting to get tired. The refrigerator made so much noise it was hard to sleep. Breakfast buffet not worth the effort. Go to Panera Bread across the Street.

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Thank Dan B
Las Vegas, United States
Reviewed 3 weeks ago

Great staff, and rooms, always on time and helpful if needed. rooms are big and internet works well along with cable TV, food is great, lobby is comfortable, snacks available all the time, parking is well lighted. will stay again when it town.

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Thank Fred A
Graham, North Carolina
Reviewed 3 weeks ago

We usually stay at this hotel when we are in town for the antique Game Room Show at Pheasant Run. The rooms are clean and net, there is a nice business center and physical fitness center. The meals are nice, especially breakfast, though maybe a little pricey. The room pricing is reasonable and we will stay here again when in...

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Helpful?
Thank Mikeslots

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Hilton Garden Inn St. Charles

Address: 4070 E Main St, Saint Charles, IL 60174-5202
Region: United States > Illinois > Saint Charles
Price Range: £73 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Charles 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Charles Hotel Saint Charles
Hilton Saint Charles
Saint Charles Hilton
Hilton Garden Inn Saint Charles
Hotel Style:
#1 Business Hotel in Saint Charles
#1 Green Hotel in Saint Charles
#4 Family Hotel in Saint Charles
#4 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn St. Charles staff and other travellers.
1 question
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Eaton Rapids, Michigan
over a year ago

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Questions? Get answers from Hilton Garden Inn St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure the room is right before you bring up your stuff (they don't always get it right)”
 of 5 bubbles yogachix, 13 Nov 2016 | Read review
“Some of the first floor rooms have patios in the courtyard”
 of 5 bubbles fredo248, 22 Oct 2016 | Read review
“Great staff even at 2am!”
 of 5 bubbles Agk55, 12 Aug 2016 | Read review
“ask for ground floor with small garden”
 of 5 bubbles srimanone, 1 Jul 2016 | Read review
“2nd floor 220”
 of 5 bubbles Rob1163, 27 Mar 2016 | Read review
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