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Holiday Inn Express & Suites Chicago West - St Charles

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Traveller (13)
Room & Suite (13)
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Overview
  • Excellent29%
  • Very good22%
  • Average16%
  • Poor17%
  • Terrible16%
11 Apr 2018
“Comfy and Pleasant But Don't Get Your Hopes Up for Breakfast”
1 Feb 2018
“happy with my stay”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Chicago West - St Charles
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (149)
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1 - 5 of 148 reviews
Hotel's Favourite
Reviewed 1 week ago

It's my 3rd time staying in St. Charles and this is the best hotel I have stayed in for sure. The staff are lovely and very helpful. The room is very new and has everything you could need. The fitness suite is perfect, not too...More

Thank James N
Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 1 week ago

Dear James, Thank you so much for your review of our Holiday Inn Express in St. Charles I am pleased to hear you enjoyed your stay with us and keep on returning! Our staff takes great pride in our hotel, I will let them know...More

Reviewed 11 April 2018

This is a clean place in the middle of a commercial and business distract, over 2 miles from the old town. It's a typical Holiday Inn Express. Staff is excellent. The breakfast, however, while it has a fair amount to offer, is full of sweet...More

Thank Paul T
Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 12 April 2018

Dear Paul, First of all, thank you very much for the recent stay at the Holiday Inn Express in St. Charles. I'm glad the staff gave you a great impression but really sorry you were disappointed in the breakfast. The good news is that IHG...More

Reviewed 1 February 2018

The place is exceptionally clean and bright from my room to the common areas. Renovations finished about 8 months ago (according to staff) and it felt like a new building. Indirect lighting in the bathroom comes from behind the mirror and I think it's a...More

Thank Brian N
Response from Darlene C, Director of Sales at Holiday Inn Express & Suites Chicago West - St CharlesResponded 2 February 2018

Happy with my stay, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHICAGO WEST - ST CHARLES. We are very happy that you enjoy your stay and our new look, we...More

Reviewed 12 October 2017 via mobile

We stayed here for a fun weekend away with friends. The hotel staff was very nice to us. The hotel lobby was clean and our room was very clean and well put together. We loved the lighting and the fact that it was all LED...More

Thank Sarah A
Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 28 October 2017

Thank you for taking the time to review your stay with us. We are very excited that you enjoyed your stay at our newly renovated property. We strive to make every guest stay with us exceptional, and we go above and beyond to meet the...More

Reviewed 24 September 2017 via mobile

I was at the hotel for a little over 3 weeks and had a wonderful time staying at the hotel. The staff i must mention is extremely helpful and comforting. The house keeping staff did a wonderful job cleaning the room every morning. I also...More

1  Thank ChawlaMohit
Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 26 September 2017

Excellent to see you enjoyed your stay with us! We strive to make every guest stay as comfortable as we can. Especially knowing that staying at a hotel is home away from home. We look forward to seeing you again in the future.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Details
Price range
US$105 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (13)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Robyn K
4 November 2016|
Answer
Response from carbobdoo | Reviewed this property |
Sorry but I don't know if there is a washer/dryer. Maybe you can call the hotel and ask. Also ask if they are done with their construction
0
Votes
Room Tips
"The ice machine is near the elevators and it is not quiet."
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"Everywhere in Hotel was clean well-lit"
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"stay away until the construction is completed"
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"Don't stay here"
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