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It's my 3rd time staying in St. Charles and this is the best hotel I have stayed in for sure. The staff are lovely and very helpful. The room is very new and has everything you could need. The fitness suite is perfect, not too...More
Thank James N
Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 1 week ago
Thank you so much for your review of our Holiday Inn Express in St. Charles I am pleased to hear you enjoyed your stay with us and keep on returning! Our staff takes great pride in our hotel, I will let them know...More
This is a clean place in the middle of a commercial and business distract, over 2 miles from the old town. It's a typical Holiday Inn Express. Staff is excellent.
The breakfast, however, while it has a fair amount to offer, is full of sweet...More
Thank Paul T
Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 12 April 2018
First of all, thank you very much for the recent stay at the Holiday Inn Express in St. Charles. I'm glad the staff gave you a great impression but really sorry you were disappointed in the breakfast. The good news is that IHG...More
The place is exceptionally clean and bright from my room to the common areas. Renovations finished about 8 months ago (according to staff) and it felt like a new building. Indirect lighting in the bathroom comes from behind the mirror and I think it's a...More
Thank Brian N
Response from Darlene C, Director of Sales at Holiday Inn Express & Suites Chicago West - St CharlesResponded 2 February 2018
Happy with my stay,
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHICAGO WEST - ST CHARLES. We are very happy that you enjoy your stay and our new look, we...More
We stayed here for a fun weekend away with friends. The hotel staff was very nice to us. The hotel lobby was clean and our room was very clean and well put together. We loved the lighting and the fact that it was all LED...More
Thank Sarah A
Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 28 October 2017
Thank you for taking the time to review your stay with us. We are very excited that you enjoyed your stay at our newly renovated property. We strive to make every guest stay with us exceptional, and we go above and beyond to meet the...More
I was at the hotel for a little over 3 weeks and had a wonderful time staying at the hotel.
The staff i must mention is extremely helpful and comforting.
The house keeping staff did a wonderful job cleaning the room every morning.
1 Thank ChawlaMohit
Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 26 September 2017
Excellent to see you enjoyed your stay with us! We strive to make every guest stay as comfortable as we can. Especially knowing that staying at a hotel is home away from home. We look forward to seeing you again in the future.