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    Holiday Inn Express & Suites Chicago West - St Charles

    148 reviews
    #9 of 11 Hotels in Saint Charles
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    155 38th Avenue, Saint Charles, IL 60174-5419
    011 44 871 423 4917
    Hotel website
    Booking.com
    US$108
    US$104
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$104
    Expedia.com
    US$108
    HIExpress.com
    US$104
    Travelocity
    US$108
    Orbitz.com
    US$108
    Hotwire.com
    US$108
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    US$104
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    All photos (33) 33
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    Traveller (13)
    Room & Suite (13)
    Storyboard
    Overview
    3.5
    148 reviews
    • Excellent29%
    • Very good22%
    • Average16%
    • Poor17%
    • Terrible16%
    1 week ago
    “Comfy and Pleasant But Don't Get Your Hopes Up for Breakfast”
    1 Feb 2018
    “happy with my stay”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    2 Star Hotel
    All hotel details
    Offers from Holiday Inn Express & Suites Chicago West - St Charles
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    Contact Info
    Hotel website
    011 44 871 423 4917
    155 38th Avenue, Saint Charles, IL 60174-5419 See on map
    Offers from Holiday Inn Express & Suites Chicago West - St Charles
    Special Offer: Book Direct and Save
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    Rooms
    29 Apr30 Apr
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (148)
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    1 - 5 of 147 reviews
    Reviewed 1 week ago
    Comfy and Pleasant But Don't Get Your Hopes Up for Breakfast

    This is a clean place in the middle of a commercial and business distract, over 2 miles from the old town. It's a typical Holiday Inn Express. Staff is excellent. The breakfast, however, while it has a fair amount to offer, is full of sweet...More

    Thank Paul T
    Response from Darlene C, Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 1 week ago

    Dear Paul, First of all, thank you very much for the recent stay at the Holiday Inn Express in St. Charles. I'm glad the staff gave you a great impression but really sorry you were disappointed in the breakfast. The good news is that IHG...More

    Hotel's Favourite
    Reviewed 12 October 2017 via mobile
    Very comfortable

    We stayed here for a fun weekend away with friends. The hotel staff was very nice to us. The hotel lobby was clean and our room was very clean and well put together. We loved the lighting and the fact that it was all LED...More

    Thank Sarah A
    Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 28 October 2017

    Thank you for taking the time to review your stay with us. We are very excited that you enjoyed your stay at our newly renovated property. We strive to make every guest stay with us exceptional, and we go above and beyond to meet the...More

    Reviewed 1 February 2018
    happy with my stay

    The place is exceptionally clean and bright from my room to the common areas. Renovations finished about 8 months ago (according to staff) and it felt like a new building. Indirect lighting in the bathroom comes from behind the mirror and I think it's a...More

    Thank winenotwhine
    Response from Darlene C, Director of Sales at Holiday Inn Express & Suites Chicago West - St CharlesResponded 2 February 2018

    Happy with my stay, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express CHICAGO WEST - ST CHARLES. We are very happy that you enjoy your stay and our new look, we...More

    Reviewed 24 September 2017 via mobile
    Cozy comfortable stay

    I was at the hotel for a little over 3 weeks and had a wonderful time staying at the hotel. The staff i must mention is extremely helpful and comforting. The house keeping staff did a wonderful job cleaning the room every morning. I also...More

    1  Thank ChawlaMohit
    Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 26 September 2017

    Excellent to see you enjoyed your stay with us! We strive to make every guest stay as comfortable as we can. Especially knowing that staying at a hotel is home away from home. We look forward to seeing you again in the future.

    Reviewed 22 September 2017
    It's Now a Holiday Inn Express & Suites

    Clean inside and out Very helpful staff Good Breakfast Near good restaurant selections Quite place overall however my A/C was on the noisy side (Worked well) Easy to find, right by airport Mall and other attractions closeMore

    Thank O5241PIjamesb
    Response from Lisa D, Front Office Manager at Holiday Inn Express & Suites Chicago West - St CharlesResponded 26 September 2017

    Thank you for taking the time to review your recent stay with us. It is very nice to see you enjoyed your stay. We are working on the A/C's in the rooms. We do hope you will visit us again in the future, and look...More

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    About
    Amenities
    Top amenities
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Pool
    Free Parking
    Breakfast included
    Hotel Amenities
    Free Parking
    Breakfast included
    Self-Serve Laundry
    Breakfast Available
    Dry Cleaning
    Business Centre with Internet Access
    Multilingual Staff
    Room amenities
    Air Conditioning
    Microwave
    Refrigerator in room
    Things to do
    Fitness Centre with Gym / Workout Room
    Pool
    Indoor pool
    Details
    Price range
    US$113 - US$198 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #5 Business Hotel in Saint Charles
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$113 - US$198 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #5 Business Hotel in Saint Charles
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (33) 33
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    Traveller (13)
    Room & Suite (13)
    Dining (7)
    Pool & Beach (1)
    Business Centre & Event Rooms (1)
    Questions & Answers
    Ask a question
    Robyn K
    4 November 2016|
    Answer
    Response from carbobdoo | Reviewed this property |
    Sorry but I don't know if there is a washer/dryer. Maybe you can call the hotel and ask. Also ask if they are done with their construction
    0
    Votes
    Room Tips
    "The ice machine is near the elevators and it is not quiet."
    Read review
    "Everywhere in Hotel was clean well-lit"
    Read review
    "stay away until the construction is completed"
    Read review
    "Don't stay here"
    Read review
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