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Extended Stay America - Chicago - Schaumburg - Convention Center

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Traveller (2)
Room & Suite (7)
Dining (2)
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Overview
  • Excellent31%
  • Very good24%
  • Average9%
  • Poor15%
  • Terrible21%
4 Apr 2018
“....for the love of Zach””
3 Dec 2017
“Very very good.”
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Rooms
Suites
Fitness centre
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Reviews (33)
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1 - 5 of 33 reviews
Reviewed 1 week ago via mobile

I would have given it 2.5 stars because everything in the room functioned, but 2 is closer to the truth. The room was tired, perhaps over tired and not scheduled for renovations for at least a year+. It’s a basic room with a small kitchenette....More

Thank Russell P
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 1 week ago

Russell, please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. We are committed to making sure that we don't...More

Reviewed 1 week ago

gina was very helpful checking me into my room. overall i had a great experience business, leisure, rendezvous, whatever. just ask gina clean room clean bathroom clean sheets and so on clean carpet good stove. nice flat screen televisionMore

Thank kidwithoutclaws
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 1 week ago

Thank you for choosing Extended Stay America while here for hockey. We are delighted to read you liked your well-appointed room and the courteous service provided by Gina. We will be sure to share your compliments with her. Thanks for being our guest, and we...More

Reviewed 2 weeks ago via mobile

Great stay. Overnight manager was very kind. The hallway was very quiet. Just a pleasure to stay. The room was comfortable and the shower was amazing. I pray that the next person that stays here enjoys the comfort and peace that my wife and I...More

Thank cortez0709
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 2 weeks ago

Cortez, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and...More

Reviewed 4 April 2018

A+front desk appeal Zach! A+distance to O’hare Airport for emergency flight (22 mins) A+ for cooking & dish washing liquid packets when I forgot mines F+phone calls can be costly$$$ ask b4 using phoneMore

Thank BLACKMACHINEWOMANLX9
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 5 April 2018

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with the exceptional service from our staff. We will share your compliments with our...More

Reviewed 18 March 2018

This Place is an absolute nightmare. We arrived at the hotel 2:00 PM and when we got to the front desk there was a sign that read to go outside in the lobby and use the phone to dial 2. Which I did. The person...More

Thank Mehtab A
Response from 00esa, Manager at Extended Stay America - Chicago - Schaumburg - Convention CenterResponded 19 March 2018

Mehtab, thank you for taking the time to review our hotel and being loyal to our brand. We were disheartened to know about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$70 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$70 - US$89 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2)
Room & Suite (7)
Dining (2)
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Room Tips
"near an exit for smoking"
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"Back side & Park your vehicle at your window. Comforting for me"
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"it's better to sleep in your car!!!"
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"Bed Bugs... Noise heater... Garbage under furniture"
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