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Residence Inn Chicago Schaumburg

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Residence Inn Chicago Schaumburg
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Reviewed 4 February 2013

We just stayed here and enjoyed the room/location/breakfast that was included. That said, the furniture is a little dated. You could see that the dresser/table was a bit worn down, the picture hanging above the fireplace had the corners peeling off of it, and the couch cushion smelled like stinky feet. We ended up putting a sheet over the couch...

Thank Jennifer M
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Jennifer, I am sorry to hear that you had an unpleasant experience during your stay with us. Our cleanliness scores from both Marriott and from guests such as yourself, rank in the top of the Brand. Please know that we take great pride in our product and we will immediately take action based upon your feedback. I do apologize for...

Memphis, Tennessee
Reviewed 9 January 2013

I stayed at the Residence Inn, Schaumburg for two nights and I was impressed. The front desk employee (Billie) was extremely attentive and helpful with advice and guidance on things to do and places to go in the area. This young lady has a bright future ahead of her in the hospitality industry. My room on the fourth floor was...

1Thank Scott B
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Scott, Thank you very much chossing the Residence Inn by Marriott. It was a pleasure hosting you for your time here in Schaumburg. We are all very proud of Billie and I will certainly pass on your warm compliments to her and the team. Please do not hesitate to contact Jim or I when you come back to the town....

New York City, New York
Reviewed 2 January 2013

I have never slept in a more uncomfortable hotel room, and I travel a lot. Do not stay here if you have any back discomfort. My back was in so much pain it would wake me up during the night. It went stiff so that I was unable to turn during my sleep. I asked for a mattress pad for...

1Thank nyclr
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Thank you very much for your warm comments about our staff. Our associates take great pride in delivering Marriott's world-class service and I will be sure to pass on your feedback. I understand that you had a bed that was not what you were expecting and that our staff brought an item to you that did not add the comfort...

Reviewed 28 December 2012 via mobile

I've stayed in Schaumburg several times and chose this property because its ranked #1 on TripAdvisor, can't believe that one. Pros- Room was clean and during the week they have free beer/ wine and food in the lobby. Location is in a quiet area and close to the mall etc. The work out room was also decent. Pool area looked...

1Thank OhioGuy34
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

OhioGuy34, Thank you for choosing the Residence Inn by Marriott - Chicago/Schaumburg during the Holiday Season. I understand that your stay with us did not meet your expectations. If at any time while you are with us, you encounter anything that makes your stay less enjoyable, please do not hesitate to contact one of my associates who will be ready...

dallas, TX
Reviewed 28 December 2012

But felt that some of the staff was lacking in customer service skills. Room was well enough but found hair clumps on the floor and frayed carpet. Breakfast was good and stayed open later when more people came down.

Thank porcai
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Thank you for choosing to stay with us during your time in Schaumburg. We take great pride in our service here at Marriott. I do apologize that that we were not able to demonstrate that while you were with us and please do not see it as indicative of the property. Please contact me the next time you come to...

Reviewed 12 December 2012

I stayed here for a week and was blown away by the customer service. The staff was more than happy to help me with anything I needed. The complimentary breakfast was tasty and there was new stuff available every day. The hotel is one block from the Woodfield mall, which is HUGE. It is also very close to an Ikea...

Thank bencurry
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Thank you very much for your warm comments and patronage. My Staff takes great pride in our hotel and our high level of service. It brings us joy to hear that you had a enjoyable experience. We were very happy to have you and look forward to serving you again in the future! Sincerely, Justin Rodgers General Manager

Fountain Hills, Arizona
Reviewed 27 November 2012

I can't say enough about the Residence Inn Marriott Schaumburg.This is my second stay. I stayed for 6 months. The first stay was 2011 for 5 months. I found the management and the staff, extremely pleasant, and accommodating. Most of the staff has been with the hotel for years. That should tell you something. The Hotel is impeccably clean. The...

Thank Sherry j
chism2152, General Manager at Residence Inn Chicago Schaumburg, responded to this review

Sherry, As always, it was a pleasure having you. It is a sad day for all of us when you leave. You are a part of the Residence Inn family and will forever have a home here with us. Your smile and presence has made an impact on all of us and you will certainly be missed. Please stay in...

Schaumburg, Illinois
Reviewed 26 November 2012

I'm always pleased when I stay at a Residence Inn, however, the STAFF at Residence Inn Chicago Schaumburg made me feel 'at home'. They were never too busy to answer questions or provide me with whatever I needed (directions/menus/etc). The hotel is very clean and quiet. I would recommend this location to anyone! Thanks for a wonderful stay!

Thank Valerie A
Manitowoc, Wisconsin
Reviewed 11 November 2012

Booked Friday night for a short getaway (shopping, etc.) after checking the tripadvisor reviews. Great location next to IKEA, restaurants and other shopping. Extremely friendly front desk staff (Billie). She provided great advice about restaurants. The room was in good shape and clean. There was a little wear on some of the furniture, but not bad. The rooms next door...

Thank grampafixit
Reviewed 9 November 2012

Stayed here for our anniversary in Aug 2011. We actually had booked a different hotel in the area but checked out after the first night and moved into this hotel. It was the BEST move we could have ever made. From the moment we walked in, we were impressed. The staff was amazing and gave us a really nice and...

Thank Hammy

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The NEWLY RENOVATED Residence Inn Chicago Schaumburg is ideally located along I-90, just 14 miles west of Chicago O'Hare International Airport. With amenities unmatched by other hotels near Schaumburg, IL, the Residence Inn is perfect for extended stay trips or weekend getaways to enjoy the area's top destinations. This Schaumburg hotel is only steps away from leisure destinations such as IKEA, Woodfield Mall, and LEGOLAND. Guests that are traveling on business also love the free shuttle service and close proximity to Motorola, Zurich, the OSHA Training Institute, as well as the Schaumburg Convention Center. Start your day off right with the complimentary Daily breakfast buffet and unwind at the weekday evening social hour. The spacious guest rooms are 50% larger than standard hotel rooms, and are highlighted by free WiFi, HD TVs with Premium Cable, and fully-equipped kitchens. The Residence Inn Chicago Schaumburg offers all the amenities to make it one of the top hotels near Schaumburg, IL. ... more   less 

Additional Information about Residence Inn Chicago Schaumburg

Address: 1610 McConnor Pkwy, Schaumburg, IL 60173-6800
Region: United States > Illinois > Schaumburg
Price Range: £92 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Chicago Schaumburg 3*
Number of rooms: 125
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Also Known As:
Residence Inn Chicago Schaumburg Hotel Schaumburg
Residence Inn Schaumburg
Schaumburg Residence Inn
Hotel Style:
#7 Family Hotel in Schaumburg
#11 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Chicago Schaumburg staff and other travellers.
1 question
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Escondido, California

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Questions? Get answers from Residence Inn Chicago Schaumburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a high one, but got on the 2nd floor and no concerns at all !”
marcelloi37, 13 Nov 2016 | Read review
“Away from indoor pool area”
  • spacious suite with the hotel surprised gift for our marriage...lovely and caring
  • cozy catering room and clean public areas
cancer1998, 9 Nov 2016 | Read review
“If you have a dog, the first floor, near an exit is the best.”
kristinc605, 29 Jul 2016 | Read review
“Upper level rooms are probably a bit quieter than the ground floor I stayed in”
chayas_13, 7 Jul 2016 | Read review
“Pick a room with an even number, so you get a view of the small part that's next to the hotel instead of the roof and the parking lot.”
OWearyTraveler000, 27 Apr 2016 | Read review
5 of 5