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Hawthorn Suites by Wyndham Chicago Schaumburg

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Traveller (29)
Room & Suite (24)
Dining (6)
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Overview
  • Excellent39%
  • Very good28%
  • Average18%
  • Poor10%
  • Terrible5%
Travellers talk about
“long stay”(6 reviews)
“extended stay”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Free Shuttle or Taxi Services
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hawthorn Suites by Wyndham Chicago Schaumburg
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
Offers from Hawthorn Suites by Wyndham Chicago Schaumburg
Special Offer: Stay 2+ Nights, Save 20%
Hotel deals
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Nearby Hotels
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (537)
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All reviewslong stayextended stayfull size fridgehousekeeping stafflaundry roomhome away from homequeen beda nice place to stayhot breakfasta great staychecking infitness centerschaumburg areawoodfield malllizkitchenettedishwasher
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1 - 5 of 532 reviews
Reviewed 1 week ago

Located in a nice area. I would stay here again. A few quibbles. Hallway carpets dirty. Control surface of room microwave greasy. Room fridge very noisy. Rooms were clean though and well lit. Hotel 8n a nice area with plenty of places to eat. I...More

Review collected in partnership with this hotel
Thank iberna861535
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago SchaumburgResponded 6 days ago

Thank you very much for taking the time to leave us your review. We're glad you found us a good value and enjoyed our location and amenities. We apologize for any inconvenience you experienced while you were our guest. We will do all we can...More

Hotel's Favourite
Reviewed 1 January 2018

My wife and I spent 5 nights here in Schaumburg, our old hometown, visiting family and friends over the Christmas holidays. The Hawthorn Suites turned out to be a great place to stay. The managers and the rest of the staff were friendly, helpful, and...More

Thank James P
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago SchaumburgResponded 16 January 2018

Dear James, Thank you so very much for all the wonderful things you had to say about our staff and property - we do try to make everyone feel like family. Thank you again for sharing such a positive review it will make the day...More

Reviewed 3 weeks ago

Stayed here for some time on a business visit to US. Decent breakfast. Not much options for vegetarian but the manager's reception on Tuesday, Wednesday and Thursday does have vegetarian options. There is no room service. It's just a basic hotelMore

Thank Saurabh L
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago SchaumburgResponded 2 weeks ago

Hello Saurabh, Thank you from all of us at Hawthorn Suites. We appreciate you taking the time to leave us your review, you're comments are very important to us. We're an extended stay facility, so our model does differ in contrast to a full service...More

Reviewed 3 weeks ago

This place is filthy and has bed bugs. They're extremely short staffed so they don't clean the rooms or change the sheets. They just make up the bed and straightened things up a bit to look like it's been cleaned. It was a pure waste...More

Review collected in partnership with this hotel
Thank Lowat
Response from Francisca H, Director of Sales at Hawthorn Suites by Wyndham Chicago SchaumburgResponded 3 weeks ago

We appreciate your feedback and would like to apologize if we have not met your expectations. We do have a cleaning schedule on the weekend that is different than most hotels as we are a long term centric hotel. Please feel free to reach out...More

Reviewed 4 weeks ago

Public hair in shower stall, 2 bloodstains on wall by bed, white smears on the headboard...hmmm, wonder what that was. Called the front desk, explained the situation and asked to move to another room. I read told they were fully booked. I then asked if...More

Review collected in partnership with this hotel
Thank daniellejones0416
Response from Sharon C, Sales Coordinator at Hawthorn Suites by Wyndham Chicago SchaumburgResponded 2 weeks ago

Please accept my sincere apology on behalf of our team. We regret that we provided you with such customer service experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service....More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Laundry Service
Multilingual Staff
Self-Serve Laundry
Babysitting
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$71 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Schaumburg
#8 Romantic Hotel in Schaumburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$112 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Schaumburg
#8 Romantic Hotel in Schaumburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (29)
Room & Suite (24)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
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geoffreyong18
13 August 2016|
AnswerShow all 4 answers
Response from tmam701 | Reviewed this property |
To get a more accurate/faster response try calling the hotel or emailing them directly. Hotels don't always check TripAdvisor. The nearest CTA station is on the Blue Line and it's roughly 30 minutes away via driving and then... More
0
Votes
sadiqang
22 January 2016|
Answer
Response from Al_M39 | Reviewed this property |
That is a question directed to the Hotel.
0
Votes
Room Tips
"Only stayed in one room it was quite and easy access to Motorcoach."
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"I don't know what more I can add, they were great"
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"Try Sonesta ES suites....it's nearby provide bigger and cleaner rooms and better quality toiletries."
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"If you need a lower rate and you need to stay longer than a week contact Francesca in sales"
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