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Homewood Suites by Hilton Chicago Schaumburg

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Traveller (112)
Room & Suite (151)
Dining (19)
Ratings and reviews
Certificate of Excellence
  • Excellent63%
  • Very good23%
  • Average7%
  • Poor4%
  • Terrible3%
Travellers talk about
“front desk”(98 reviews)
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What's included
Free Wifi
Free Parking
Free Breakfast
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
Pets Allowed
Wheelchair access
Business Centre
Dry Cleaning
Self-Serve Laundry
3 Star Hotel
Offers from Homewood Suites by Hilton Chicago Schaumburg
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
815 American Ln, Schaumburg, IL 60173-4967
Hotel website
9.1 miles to O'Hare Intl Airport
86 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (780)
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769 results
Traveller rating
478
178
54
34
25
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LanguageEnglish
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478
178
54
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25
Show reviews that mention
All reviewsfront deskhome away from homeapartment complexfull kitchenstove topbasketball courtliving roomoutdoor poolgreat place to staywoodfield mallgreat roomfree breakfastwafflesbusiness tripshopping and restaurantsdefinitely stay here againnice stay
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1 - 5 of 769 reviews
Reviewed 5 days ago

I had the chance to stay at this property for on night. I loved it. It reminded me of an condo/apt complex. Building A, B and C. I stayed in Building A (suite 206). The entrance was from the outside upstairs (no stairs). The 1...More

Thank DerrickP266
Response from Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago SchaumburgResponded 4 days ago

Dear Derrick, On behalf of our hotel staff, I would like to let you know how delighted we were to receive your very kind words of praise for our hotel and staff. The hotel business requires long and demanding hours. Day or night, good service...More

Hotel's Favourite
Reviewed 1 week ago

This is an older Homewood Suites as it has separate buildings and is more in a style of an apartment complex with separate buildings and a courtyard. Since we were there in the summer, it was no problem walking between the buildings to the clubhouse...More

Thank Jason P
Response from Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago SchaumburgResponded 6 days ago

Dear Jason, On behalf of our hotel staff, I would like to let you know how delighted we were to receive our kind words of praise for our hotel and staff. The nature of the hotel busidess requires long and demanding hours. Day or night,...More

Reviewed 1 week ago

Hotel is located in a quiet, upscale area. King room was spacious with two TVs. Shower head was not horrible but not the best I've had. I chose this hotel because it has an electric vehicle charger but it didn't work. I reported this problem...More

Review collected in partnership with Homewood Suites by Hilton
Thank ab0807
Response from Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago SchaumburgResponded 1 week ago

Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the non working charging unit. I have shared your comments with our General Manager. Any time we are unable to satisfy a guest it is our responsibiity to...More

Reviewed 2 weeks ago

Overall, very satisfied. Only cons will be the location of the room. We needed to walk outside to reach to the reception/breakfast area. We were lucky that it was nice and sunny when we stayed, but I will not stay this property during the winter...More

Review collected in partnership with Homewood Suites by Hilton
Thank Jyugem0303
Response from Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago SchaumburgResponded 1 week ago

Thank you for taking the time to complete the TripAdvisor Guest Satisfaction Survey regarding you recent visit to our hotel. And thank you for bringing this issue to our attention. Because our success is measured by how our guests evaluate our services and facilities. I...More

Reviewed 2 weeks ago

Dirty stained sheets....front desk never responded to request for clean replacements. Non smoking room reeked of stale cigarette smoke from previous guests. Free breakfast buffet was dirty, an absolute mess, and tables filthy everywhere. Hotel halls, doorways, and inside rooms had rips in furniture, gouges...More

Review collected in partnership with Homewood Suites by Hilton
Thank michelle5379
Response from Fran P, Guest Relations Manager at Homewood Suites by Hilton Chicago SchaumburgResponded 2 weeks ago

Dear Michelle, Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding stained sheets and stale cigareet smake odor. I have shared your feedback with our General Manager and Head Housekeeper, and they join me in extending a...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Business Centre with Internet Access
Wheelchair access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$121 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Schaumburg
#7 Business Hotel in Schaumburg
#10 Romantic Hotel in Schaumburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Schaumburg
#7 Business Hotel in Schaumburg
#10 Romantic Hotel in Schaumburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (112)
Room & Suite (151)
Dining (19)
Pool & Beach (2)
Amenities (35)
Family and Play Areas (1)
Questions & Answers
Ask a question
Judy R
9 May 2018|
AnswerShow all 5 answers
Response from B7114NHjamie | Reviewed this property |
Yes dogs are allowed.
0
Votes
Denise E
20 October 2017|
Answer
Response from newilliams | Reviewed this property |
I stayed at the Homewood Suites and had a very nice suite. You would need to contact Homewood Suites and ask that question.
0
Votes
dd4iu
22 January 2017|
AnswerShow all 7 answers
Response from chism815 | Property representative |
The reception is Mon-Thu 5pm til 7pm.
0
Votes
Room Tips
"Ask for a room on the second floor, I think it might be a bit brighter. They only have stairs though."
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"All outdoor entrances, two stories, no elevators."
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"Ask for a renovated room"
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"You hear kids at the pool when facing the inner court. We enjoyed that but, if you won't, just take a..."
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