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DoubleTree by Hilton Hotel Chicago - Schaumburg

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DoubleTree by Hilton Hotel Chicago - Schaumburg
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600 Reviews from our TripAdvisor Community

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Showing 583: English reviews
Reviewed 2 days ago NEW

I had an excellent stay and it was well worth the cost. The staff was friendly and courteous and the rooms were clean and fabulous. I asked about nearby restaurant locations and the staff was able to provide me with a list with several options.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C4433XMandreao
Cincinnati, United States
Reviewed 2 days ago NEW

Excellent hotel - close to everything, next to highway, easy to get on and off. The shopping and stores right down the street. Very Restaurants right around the corner. Great price and people are all so nice - highly recommend stay!

Review collected in partnership with DoubleTree by Hilton
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Thank 28neilo
Reviewed 4 days ago NEW

Awesome hospitality! we had to leave our house because our hard wood floors were being redone let us check in at 10:00 am. Went to our room and was not cleaned yet. Went back to check in so sorry heres two breakfast coupons. Gave us another room. beautiful,clean ,great pillows and bed.

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Helpful?
Thank Denise Z
Queens, United States
Reviewed 2 weeks ago

Hotel close to shopping and restaurants. Hotel staff very friendly, professional and very accommodating. Hotel offers complete breakfast buffet. Omelets made to order - Hotel also offers a full bar with nice seating - it's a hidden gem for a hotel in Schaumburg.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Rolando A
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear Rolando A, Thanks so much for taking the time to write a review on TripAdvisor! We truly appreciate your kind words and hope you will visit us again in the very near future. Happy New Year! Matthew

Clinton, Maryland
Reviewed 4 weeks ago

The restaurant leaves a lot of room for improvement. I had the worst French onion soup and the wings were overcooked. The next morning I order oatmeal. It was a bowl of water with oats. Was stuck indoors and had to order dinner in again and the salmon was fried in a heavy oil that was overwhelming to taste. Not...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank shirleyahayden
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear shirleyahayden, Thank you for taking the time to review our hotel and thank you for providing us with terrific feedback about our restaurant. I sincerely apologize for the poor dining experience you encountered. Please contact me directly so we can make this right for you. Sincerely, Matthew

Reviewed 8 December 2016

Great staff, flawless stay. The restaurant meal I had was surprisingly good, and the staff was very attentive. The shuttle was available when requested - no waiting at all. This hotel is very close to the office, and it is in a great location for a lot of restaurants within walking or shuttle distance and a mall nearby.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 938brendaj
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear 938brendaj, Thank you for staying with us and thank you for taking the time to review our hotel on TripAdvisor! We are thrilled you found our location convenient and our staff friendly and accommodating. Looking forward to seeing you again soon! Best wishes, Matthew

Charlotte, United States
Reviewed 7 December 2016

My stay at this hotel was excellent.The hotel and the rooms were very comfortable. They were clean and well kept and maintained. The staff was excellent and went out of their way to be friendly, helpful, and meet my request and needs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank N6128APjohnd
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear N6128johnd, Thanks so much for the wonderful TripAdvisor review! We really appreciate your business and hope to welcome you back soon! Happy Holidays! Matthew

Columbus ohio
Reviewed 28 November 2016

The warm cookies were great. Clean, quiet, staff very helpful with directions and suggestions in town. Beds were comfortable,room temperature easy to regulate, plenty of towels. The sewing kit was helpful and thoughtful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank deborahdJ3878ZC
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi deborahdJ3878ZC, We are really glad you decided to stay with us for your dance competition. We really appreciate you taking the time to review our property on TripAdvisor. Hope to see you again next year! Sincerely, Matthew

Detroit, Michigan
Reviewed 25 November 2016

Place is a dump. No heat in lobby/restaurant Shower ceiling had paint peeling. Old style window heater air conditioners Noisy rooms. Doors slam loudly waking you up each time. Neighbor rooms had a party till 530 am. Hotel did nothing to address this

Review collected in partnership with DoubleTree by Hilton
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1Thank petergA5553LM
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Dear petergA5553LM, Please accept my sincere apologies for the poor experience you had at my hotel. Please contact me directly to discuss a solution. Thanks for taking the time to inform us of this stay. Best regards, Matthew

Rennes, France
Reviewed 20 November 2016 via mobile

Accesible from Chicago O'Hare Airport. Few miles from Woodfield Mall. Swimming pool & fitness room available on site. Free parking Upgraded to HHonors floor... Staffs are nice! Overall : good bargain for a short stay :)

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Helpful?
Thank Uzaïr J
Matthew K, General Manager at DoubleTree by Hilton Hotel Chicago - Schaumburg, responded to this review

Hi Uzair, Thanks for reviewing our hotel on TripAdvisor, we really appreciate your opinion. I am equally excited that you felt our property represents a good value for the area. We pride ourselves on taking great care of our guests at reasonable prices. Come back soon! Sincerely, Matthew

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Hotel Chicago/Schaumburg is located on National Parkway and is close to numerous office buildings such as Zurich, Motorola, and IBM. Our hotel in Schaumburg is a short drive to numerous restaurants and is within walking distance of the Woodfield Mall. It is located just 25 minutes northwest of O'Hare International Airport and 30 miles from downtown Chicago. This hotel provides in room complimentary WiFi, cordless phones and voice mail. Complimentary 24-hr Business Center. Hotel Guests can take advantage of our complimentary shuttle service within a 5 mile radius. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Chicago - Schaumburg

Address: 800 National Pkwy, Schaumburg, IL 60173-5140 (Formerly Wyndham Garden Hotel)
Region: United States > Illinois > Schaumburg
Price Range: £74 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chicago - Schaumburg 3.5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel Chicago - Schaumburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
Hotel Style:
#7 Romantic Hotel in Schaumburg
#12 Family Hotel in Schaumburg
#14 Business Hotel in Schaumburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and other travellers.
3 questions
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Wicklow, Ireland
10 months ago
over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Chicago - Schaumburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get room on front side, to avoid dumpster view and noise.”
 of 5 bubbles J3117TLkenm, 5 Jun 2016 | Read review
“fairly quiet on all sides.”
 of 5 bubbles JBretteD, 13 Apr 2016 | Read review
“4th floor was very quiet”
 of 5 bubbles suzanneo251, 16 Nov 2015 | Read review
“Be prepared for an awesome breakfast!”
 of 5 bubbles 953traver, 10 Sep 2015 | Read review
“Hilton Honors floor is a nice amenity”
 of 5 bubbles L8641DNchrish, 1 Sep 2015 | Read review
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