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Alberta Holiday Park - Park Holidays UK

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Alberta Holiday Park - Park Holidays UK
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282 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Bournemouth, United Kingdom
Reviewed 6 June 2015

Finding the site was relatively easy although a newish fence has been erected which obscures the site entrance sign until you are 25 metres away. Had trouble parking to book in. The car parking next to reception was full even though only one other person was booking in. I was told there was no parking on the grass so the...

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1Thank Stephen T
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for your recent review regarding your time here with us at Alberta Holiday Park. I am sorry to read that we were not up to your expectations. The car park next to reception is also used for holiday guests that are staying on the park not just for those visiting reception. Unfortunately we do not offer allocated parking,...

Southampton, United Kingdom
Reviewed 2 June 2015

On arrival i found reception staff quite indifferent and disinterested, no "how was your journey, enjoy your stay" etc The bronze caravan was basic but adequate as was expected but the quilted mattress covers on the beds were from previous users with no effort to straightened them out to look tidy, under the lumpy pillows was grass and bits of...

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Helpful?
Thank Beverley S
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Hi Beverly, I was sorry to read that your time with us was disappointing. I am glad to read that your problems were quickly resolved. I remember visiting your accommodation myself and was quite suprised with your original complaint as I could find no fault with the accommodation. Not a very positive review, but I am glad your time was...

Hornchurch, United Kingdom
Reviewed 1 June 2015

I have just returned from staying here this weekend with my daughter who has special needs! On arrival the staff were welcoming, polite and offered to help me with unloading my car if I needed it. The caravan was spotless and was well equipped with everything we needed when we did cook for ourselves. The site was clean and quiet...

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2Thank Allie M
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. I was so pleased to read that you and your daughter had an enjoyable holiday here. We look forward to welcoming you soon.

Kent, United Kingdom
Reviewed 31 May 2015

Checked in and the bed linen was dirty. To be fair when advised the staff were apologetic and brought new sheets. First nights children's entertainment was good. Saturday evening was non-existent as a band had set up for the later entertainment aimed for older children and adults; also the venue was playing the FA Cup final. The park was clean...

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Thank W S
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to post a review regarding your stay here with us at Alberta Holiday Park. Overall a good review, I am sorry you found the football and band setting up an inconvenience for you. Unfortunately with a large number of requests for the football to be played and with a large band on at the...

Reviewed 29 May 2015 via mobile

Have just returned from our half term family get away at Alberta. Check in was straight forward and easy. FC029 was our caravan basic but lovely and clean. Went over to the club house for kids club Kyle and Chloe were amazing with the children, kept them entertained throughout our stay. Swimming pool was lovely and clean. Took a walk...

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1Thank Whyatt7744
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for your recent review regarding your time here with us at Alberta Holiday Park. I am pleased to read that your time here was enjoyed and will be sure to pass your comments onto the team. We look forward to seeing you again in August.

Reviewed 29 May 2015 via mobile

Pool is great lovely and warm. Entertainment was poor and never really ran on time if there was any entertainment at all . Caravan was fine and clean. Staff where friendly but service was a bit slow :(

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1Thank Renaeball
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for your review, I am pleased to read that your time within the pool area was enjoyed. We are in the process of changing our entertainments team so hopefully some positive changes will be seen. We look forward to seeing you again soon.

Reviewed 28 May 2015 via mobile

6 friends and children visited friends and family here at the Alberta today! The entertainment this morning was late and pretty poor, they were short staffed and the staff didn't even know when food was served and told me they don't serve food at lunch! The bar man was also the cook and we even had to send the ice...

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Thank Nicola R
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to post a review regarding your stay here with us at Alberta Holiday Park. I am sorry to read that your day visit was not enjoyed. We are currently in the process of changing our entertainments team, and we are hoping these changes will improve our service. As a regular visitor, I know your...

Birmingham, United Kingdom
Reviewed 26 May 2015

Very straightforward booking process and easy to find our caravan on arrival. The caravan had everything we needed and was cleaned to a good standard. A few extra coat hangers and hooks on the back of doors, particularly the bathroom would have been useful. We didn't use the pool area or entertainment centre so cannot comment on those. Used the...

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1Thank Alexis3012
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for your review regarding your stay here with us at Alberta. I am pleased to read that your time with us was enjoyed, and we have made note to your comment regarding extra hooks. We look forward to welcoming you back soon

Reviewed 23 May 2015 via mobile

On arrival staff very friendly however that didnt extend to the entertainment staff. We are on a family holiday so came for kids entertainment which didnt happen due to new bingo. After waiting for an hour my daughter went up to the entertainment staff and ask when they would be doing stuff for her. The response was the bingo comes...

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9Thank Jeff B
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for taking the time to post a review regarding your stay here with us at Alberta Holiday Park. I have received no written complaint regarding your stay, so am assuming your holiday was enjoyed, as expected. We hope to see you again soon.

Westcliff-on-Sea, United Kingdom
Reviewed 6 May 2015

The caravan was ok but very cold. Heaters provided were not adequate. Think the park could do with more staffing or enforce stricter rules of parents supervising their children in the playground. Witnessed "bigger" children bullying younger ones and even damaging equipment. When I reported it to staff in the clubhouse they didn't seem that bothered. We made a point...

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5Thank debbietaz579
ParkHolidaysUK, General Manager at Alberta Holiday Park - Park Holidays UK, responded to this review

Thank you for your recent review regarding your stay here with us at Alberta Holiday Park. I am sorry to read that you were disappointed with your holiday. Heating supplied and installed within our holiday home are dependant upon the type of grade booked. Higher graded holiday homes do have additional heating other than the lounge fire as advertised. Children...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
One of the reasons people come to Alberta is because it’s so easy to get to. You can be relaxing by the pool while others are still stuck in traffic! But if you do fancy a trip out for the day - there's more than Canterbury, Rochester and the coastal resorts to explore. France is closer than you think so you’ll have time to top up with duty free before you leave! ... more   less 

Additional Information about Alberta Holiday Park - Park Holidays UK

Address: Faversham Road | Whitstable, Seasalter CT5 4BJ, England
Region: United Kingdom > England > Kent > Seasalter
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Questions & Answers

Here's what travellers have asked, with answers from Alberta Holiday Park - Park Holidays UK staff and other travellers.
4 questions
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Romford, United Kingdom
7 months ago

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Questions? Get answers from Alberta Holiday Park - Park Holidays UK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were at the back of the park near lake beautiful views”
TeresaA759, 15 Apr 2017 | Read review
“ask mark he can advise great customer advisor at the park”
I6313IOinfo, 6 Apr 2017 | Read review
“This is a caravan holiday park”
361carolec, 24 Mar 2017 | Read review
“CARAVAN away from clubhouse”
michwt, 16 Oct 2016 | Read review
“Don't bother”
caroll886, 2 Oct 2016 | Read review
5 of 5