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Hotel Indigo Chicago - Vernon Hills

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Hotel Indigo Chicago - Vernon Hills
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179 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Bloomington, Indiana, United States
Reviewed 1 week ago

We left making hotel reservations for Thanksgiving weekend late, and so went through Hotwire, selecting an "all suites" hotel in a convenient location for a good price. We drew Hotel Indigo. We loved it. In particular, the bed was unbelievably, luxuriously comfortable -- soft and comfy, piled with pillows, with a puffy duvet and lovely sheets. If I could have...

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Helpful?
Thank Dana C
Management response:

We're thankful for thoughtful reviews such as yours! What a treat to read about your great stay of which we're delighted to hear will be just the first of many.

Reviewed 3 weeks ago

Will definitely return! Nicely furnished rooms, more upscale than similarly priced properties. Comfortable beds and very clean rooms. Really liked the Aveda toiletries!! Pool looked nice with natural lighting from glass panels.

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Helpful?
Thank Donna D
Management response:

We're delighted to hear you enjoyed our thoughtful amenities. Be sure to pack your swimsuit for a dip in our saltwater pool on your return trip!

Ch
Reviewed 2 September 2016 via mobile

On those occasions when my condo needs work, the Hotel Indigo is close at hand, and my first choice. There is plenty of room to work, the coffee is really good. The staff remembers me from stay to stay. The Manager is a genuinely nice woman. The beds are comfortable, the pool clean. The cafe in the lobby does snacks...

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Helpful?
Thank C6920ASstephaniel
Management response:

There's no place like home and we are delighted to hear your stays with us make you feel like you are. We pride ourselves on being a neighborhood hotel and love to meet our neighbors both in & around Hotel Indigo. Thank you for the kind review. You certainly warmed our hearts and we look forward to your return.

HFX
Reviewed 30 August 2016

My first time here, on a business trip. Typical Indigo hotel, with the funky colors and decor. Staff very friendly. Rooms are roomy with a sitting area with couch.No free breakfast here like some other chains, but the food was good, and prices were reasonable. The hotel is close to many restaurant and shopping areas. Hotel was clean and had...

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Helpful?
Thank dhillca
Management response:

Thank you for selecting Hotel Indigo for your business trip. We are happy to hear our service and accommodations made your trip a success! Please join us again for your return trip.

Chicago, IL
Reviewed 18 August 2016

I was actually surprised by some of the negative reviews. We have stayed here twice for college visits and both were great experiences. I don't know if we just got lucky but our room was clean, the staff was pleasant and the complimentary breakfast included in the price was pretty good. We have another reservation this weekend to drop my...

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Helpful?
Thank KSCoolBreeze
Management response:

Thank you for taking the time to share your review. We are happy to hear your stays have been pleasant and we look forward to arrival. Our team strives to provide great experiences.

East Providence, Rhode Island
Reviewed 15 August 2016

I work with the sales staff at this hotel regularly for a good number of corporate clients that do business in the area. They are incredibly efficient and overwhelmingly easy to work with. My travelers always have good things to say about the staff throughout their stay - some only for a night and many for up to a week...

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Helpful?
Thank llander2016
Champaign, Illinois
Reviewed 12 August 2016 via mobile

We stayed here overnight while we were in the area on a mini-vacation. It was very nice and my limited interactions with the staff were friendly. The room was clean and nicely sized. Parking was easy and relatively plentiful. Overall our stay was very positive.

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Helpful?
Thank Greg S
Management response:

Greg We're so glad you chose Hotel Indigo for your getaway and pleased to know you enjoyed your stay. With so many refreshing and unique things to do in the area, we look forward to your return in the future.

Reviewed 1 August 2016

The hotel staff from the Front Desk to the Sales Team to the behind the scenes team players make the business traveler feel at ease. They are always accommodating to a business' travel needs of consultants who need rooms by the weeks or a VIP with an overnight say. The hotel property has been through some recent FABULOUS upgrades giving...

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Helpful?
Thank Pamela B
Management response:

Pamela, Your wonderful review warms our hearts and thank you so much for recognizing all our great team members behind the scenes! Their hard work creates incredible guest experiences at Hotel Indigo and we couldn't do it without them. We appreciate your business and look forward to welcoming you & your associates back time & time again.

Lake Forest
Reviewed 30 July 2016

Guest with children, accomodations were okay but not really suitable. No soapdishes and the sink was ridiculous. The guest left behind some valuable jewelrey and for 2 days has gotten the run around on recovering the items. Guest is being told to wait for the housekeeping manager to open the lock box. The housekeeping manager has been mysteriously "out" and...

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Helpful?
Thank JRZ78
IHGService, Guest Relations Manager at Hotel Indigo Chicago - Vernon Hills, responded to this review

Dear JRZ78, Thank you for taking the time to write a review of our hotel. It is regrettable that the service you have received did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced. Please allow us to follow up on your concerns and have the opportunity to make it up to you....

New York
Reviewed 29 July 2016

I booked this hotel as it was near a golf club at which my employer was hosting an event for clients. While the hotel was cheaply furnished, it was clean. Getting a copy of my folio, however, has proven an impossible task. I first called the property directly (847 918-1400), where I was put on an automatic hold. For exactly...

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Helpful?
Thank SJBinNYC
Management response:

We are sorry to learn you are having difficulty in receiving a copy of your folio. Your business is appreciated and important to us. If you are still in need of assistance, please contact us again at the hotel directly and ask to be connected with extension 156.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hotel Indigo Chicago - Vernon Hills

Address: 450 N Milwaukee Ave, Vernon Hills, IL 60061-1537
Region: United States > Illinois > Lake County > Vernon Hills
Price Range: £62 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Chicago - Vernon Hills 3.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hotel Indigo Vernon Hills
Amerisuites Vernon Hills
Hotel Indigo Chicago - Vernon Hills Lake County
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Questions & Answers

Questions? Get answers from Hotel Indigo Chicago - Vernon Hills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Being on high-floor at the end of the hall saved us from a lot of noise from some other rooms in the floor.”
 of 5 bubbles NicoQA, 28 Jul 2016 | Read review
“You can specify lower floor or away from or near the elevator when you make your reservation. I liked being on the business complex side.”
 of 5 bubbles BarbC73, 25 Jul 2016 | Read review
“OK hotel but price is not right, Parking was an issue”
 of 5 bubbles 160ghulamk, 22 Jun 2016 | Read review
“Large group(4 or more),contact Andrea.”
 of 5 bubbles jsmilitant, 27 May 2016 | Read review
“don't get it too close to the elevator, loud”
 of 5 bubbles mspatron, 24 May 2016 | Read review
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