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Courtyard Chicago Elgin/West Dundee

103 reviews
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Traveller (15)
Room & Suite (13)
Overview
  • Excellent30%
  • Very good33%
  • Average21%
  • Poor10%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (103)Write a Review
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All reviewsmarriott courtyardbistro staffstandard courtyardan older propertyquiet locationstarbucks coffeevery nice staybusiness tripnice lobbylobby areafloor roomwe've stayedtollwayhometownmattressfurniture
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11 - 15 of 102 reviews
Reviewed 15 June 2017 via mobile

I had my flight cancelled, so I had to find a hotel for the night. All were sold out around OHare, so I found this one. Very nice lady at front desk and super friendly staff. Bistro staff went above and beyond, as I checked...More

1  Thank Shane S
Reviewed 7 June 2017 via mobile

The 3rd floor room had an extremely hard, uncomfortable king bed. The room seemed clean, but clearly dated. The iron in the room was broken and falling apart. For a Marriott, this was disappointing. Service was friendly and helpful at the hotel. I would stay...More

Thank Mike M
Response from Sherri V, Manager at Courtyard Chicago Elgin/West DundeeResponded 8 June 2017

Dear Mike M, Thank you for taking the time to leave your comments regarding your experience at our hotel. Unfortunately, I am very sorry to hear that it was not a good stay for you. Our hotel and beds were updated in the last couple...More

Reviewed 5 June 2017 via mobile

Bugs in room. They don't care. Cleanliness is not top priority at this location. Keep your bags zipped if you have to stay here. Places like this give hotels a bad reputation. Go down the street. You'll be able to leave without taking something with...More

Thank Bill W
Response from Amie_Wilkerson, General Manager at Courtyard Chicago Elgin/West DundeeResponded 7 June 2017

Dear Bill W, Thank you for leaving your feedback. Please be assured that cleanliness is our number 1 priority at our hotel. This review is the first that I am hearing of this incident. We take these matters very seriously and act with great urgency....More

Reviewed 24 May 2017

Nice hotel...very clean, good water pressure!...quite...good internet, the only issue I could say is that the access to the complex can be very tricky. there is only one way in and one way out. there is a lot of traffic on N. state (rt 31)More

Thank BingCh0w
Response from Sherri V, Manager at Courtyard Chicago Elgin/West DundeeResponded 25 May 2017

Dear guest, Thank you for taking the time to leave your feedback about your recent stay at our hotel. I am glad to hear your stay with us was mostly enjoyable! As for our hotel access, I do agree that it can be a bit...More

Reviewed 17 April 2017 via mobile

The staff could not have been more accommodating and courteous to our guests. They prepared gift bags with water, snacks, and information about the wedding times and location. They also provided a shuttle schedule and made multiple trips before and after the event. The rooms...More

Thank suekolas
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Indoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$89 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (15)
Room & Suite (13)
Questions & Answers
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Room Tips
"Try to book off first floor as the lobby is a fantastic place to conjugate."
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"just ask for your need...they were great"
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"There aren't any good rooms!"
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"Alexander's Cafe is just across the parking lot and they have good food."
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