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Candlewood Suites Bloomington

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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Scarsdale, New York
Reviewed 1 March 2017 via mobile

Upon arrival noticed hotel was new. Last time in Bloomington was groundbreaking. Staff impeccable and willing to go the extra mile. Hotel still in preparation mode which is understandable. Love the smell of new. Room is spacious and clean. Had to stay in handicap accessible room because prep was still in progress. This hotel and staff will hang with the...

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Helpful?
Thank fleetmike
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello Fleetmike, Thank you so much for taking the time to leave your feedback regarding your recent visit. I am pleased to hear that you enjoyed stay with us in Bloomington, Indiana. A positive guest experience is something that we take very seriously and your feedback will help us to improve that level of service. We hope to see you...

Racine, Wisconsin
Reviewed 18 February 2017

Came all the way from Wisconsin with a couple of companions for the night. Upon check in, Linda on third shift, gave us a very warm welcome. The next morning I dealt with Jessica who was very helpful with a recommendation for breakfast. The room was clean and very nice; but the staff is what made the trip worth it....

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Helpful?
Thank PJ10155
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello PJ10155, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and I will make sure to let Linda and Jessica know as well. We hope to see you again the next time your in...

Cotter, Arkansas
Reviewed 9 December 2016 via mobile

When I showed up at the hotel they didn't honor my reservation - even though I had guaranteed the room with a card. I was told they sold out earlier that day. Although they did not provide a room, they charged my card! They insist I never showed - even though they didn't have a room for me.

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Helpful?
Thank BRwelsh
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello BRwelsh, Thank you for your candid review. We apologize that your recent visit to our property did not meet expectations. We apologize for the inconveniences you faced as that is not up to our normal standards. Please feel free to contact me at james.dean@ighospitality.com or feel free to contact the property directly so I may provide additional assistance. We...

Chesapeake, Virginia
Reviewed 1 November 2016

This is the sixth different hotel I have stayed in Bloomington over seven visits. As long as I remain happy, I like to stay and eat at various locations, so each quality location gets some attention and recognition. I did enjoy this visit. The location is right on the highway/soon to be I-69, thus is very convenient for those traveling...

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Helpful?
Thank WA2world
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello WA2world, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in and we value your feedback. We hope to see you again the next time your in the Bloomington, Indiana area. Sincerely, James D. General Manager

Reviewed 28 September 2016

This is a hotel that accommodates longer stays; the room has a full kitchenette with electric burners, a dishwasher, full sized fridge, ice maker and cupboards with dishes and utensils. The thermostat is controlled on the wall, or on the unit and works well. The bed is comfortable, but not luxurious, and there is plenty of room in the closet...

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Helpful?
Thank Barnabycrane
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello Barnabycrane, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into as this is not our true level of service. We value your comments and welcome the opportunity...

Central Florida, Florida
Reviewed 7 August 2016 via mobile

We booked this hotel for a national softball tournament because of the location to the softball fields and it was also a partner hotel for the tournament. The rooms were nice but the management of the hotel was terrible. Keep in mind the hotel knew that it was going to have teams of 17-19 yr old girls staying in the...

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Helpful?
1Thank ohac24
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello Ohac24, Thank you for your feedback. Please don't let the experience you had at our hotel stop you from staying at another Candlewood in the future. Thanks, James D. General Manager

Reviewed 25 June 2016

They do not serve breakfast, though Walmart is just across the highway. They service your room once a week. Staff were friendly. Parking was clean & well lit. Nevertheless, the lack of breakfast may cause me to steer away to another hotel next time.

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Helpful?
Thank imnearwestfallsNY
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello ImnearwestfallsNY, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We strive to provide a home like atmosphere for each guest. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back...

Charlottesville, Virginia
Reviewed 30 May 2016

We got the room next to the elevator and machinery room. The whole night, you can hear the machinery noise. Also, the room temperature was set at like 66 to cover up the mildew smell from the kitchen. It's nice having a kitchen but not when it stinks up the room.

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Helpful?
Thank michael8d
IHGService, Guest Relations Manager at Candlewood Suites Bloomington, responded to this review

Dear michael8d, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit and for failing to meet your expectations regarding our room condition. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed...

LUDLOW
Reviewed 17 May 2016

Although this is a little outside of Bloomington proper, it was an easy drive in. Rooms were updated. Beds comfy and if we were staying longer we would have enjoyed the kitchen area. May bring family for pool and location.

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Helpful?
Thank CAROLYNN W
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello Carolynn W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  It's something our staff takes great pride in, so we value your feedback. We hope you will come visit us again and check out our heated indoor swimming pool. Sincerely, James Dean General Manager

Elberon, New Jersey
Reviewed 17 May 2016

room was very nice, clean well decorated. Free breakfast was also very good. was surprised to learn of free dinner as well. We were in town to visit the college and found this hotel online, would stay again.

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Helpful?
Thank elashkar2016
James D, General Manager at Candlewood Suites Bloomington, responded to this review

Hello Elashkar2016, While I pleased to hear that you enjoyed your recent stay in Bloomingtion, Indiana, I am not sure that you have reviewed the correct hotel. Since we are an extended stay hotel that strives to give each guest their independence, as if they were at home, we do not offer a free breakfast or dinner. We do have...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Candlewood Suites Bloomington

Address: 1935 S Basswood Dr, Bloomington, IN 47403-5870
Region: United States > Indiana > Bloomington
Price Range: £95 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Bloomington 2.5*
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Bloomington staff and other travellers.
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Questions? Get answers from Candlewood Suites Bloomington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't be scared to ask the staff for help if you need it. They are more than willing to help!”
PJ10155, 18 Feb 2017 | Read review
“Our room was first floor, facing parking lot. Quiet.”
  • Old food left in microwave
Barnabycrane, 28 Sep 2016 | Read review
“We stayed on first floor. Beds were super comfy. Great kitchen and you can borrow cooking utensils if you have an extended stay.”
CAROLYNNW668, 17 May 2016 | Read review
“Get a room on the other side of the expressway.”
dolphingvp, 8 Mar 2016 | Read review
“avoid first floor at all cost.”
review2208, 3 Mar 2016 | Read review
5 of 5