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Quality Inn & Suites Indianapolis West - Brownsburg

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Quality Inn & Suites Indianapolis West - Brownsburg
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122 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Hattiesburg, Mississippi
Reviewed 16 March 2015

I stayed at this hotel last week for a conference, and my stay was absolutely amazing! The staff was very friendly and accommodating! The room was very clean and the bed was great! You cant go wrong when choosing this hotel! I will definitely will be staying here again! KUDOS!

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Helpful?
Thank fruffin
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

Fruffin, Thank you for reviewing the Quality Inn and Suites Brownsburg. We are so glad that you enjoyed your stay with us. We pride ourselves on having the friendliest staff in Brownsburg. We hope to see you again on your next trip to the area. Katie Stuart General Manager

Florida
Reviewed 16 March 2015

I traveled here for a work conference and had a great stay. The staff was very attentive and polite. Breakfast was very good. My room was clean and comfortable. I would definitely stay here again and recommend it to everyone!

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Thank Familyof5Florida
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

Familyof5Florida Thank you so much for your recent review of your stay at the Quality Inn and Suites Brownsburg. We are glad that you enjoyed your stay. We pride ourselves on having the friendliest staff in town. We hope to see you on your next trip to Brownsburg. Katie Stuart General Manager

Reviewed 13 March 2015 via mobile

Great hotel! The staff,especially Sarah, was wonderful. We had a great stay.The beds were so comfortable as well. Will definitely return to this hotel the next time we are in the area. Also enjoyed the waffles at breakfast!

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Helpful?
Thank Kim K
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

Kim K Thank you so much for the review of your recent stay at the Quality Inn and Suites Brownsburg. We are so glad that you enjoyed your stay including our make your own waffles! We think that they are pretty delicious too! We look forward to seeing you next time you are in the area! Katie Stuart General Manager

Sedona
Reviewed 16 January 2015

Although the furnishings were average and the bath facilities adequate, the staff was most engaging and helpful during our recent two-night stay. The room was clean and the breakfast adequate. Overall, a good value.

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Thank RedrocktrekkerSedona
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

RedrocktrekkerSedona Thank you for your review of your recent stay at the Quality Inn and Suites-Brownsburg. I am glad you enjoyed your stay with us. We do pride ourselves on having the friendliest staff in Brownsburg. We hope to see you again soon if you find yourself in the area again. Katie Stuart General Manager

Huntley, Illinois
Reviewed 16 December 2014

We had Room 101, a handicapped accessible room quite close to the front desk and breakfast area. I don't know how often this room is booked, so can't say if it is representative of the whole hotel. The bed was very good, the pillows just ok,and the shower was very good, with a generous wide and deep whirlpool tub, which...

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Helpful?
Thank twdg65
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

Twdg65 Thank you for your review of your recent stay at the Quality Inn and Suites in Brownsburg. I am glad that you enjoyed your stay and you found your room comfortable. We do have multiple restaurants in Brownsburg and Elegance is a nice family restaurant with lots of menu options. We are glad you enjoyed your stay and we...

Kansas City, MO
Reviewed 15 December 2014

Stayed here 4 nights recently. We usually stay at the Hampton Inn next door but decided to try this because the price was better. You get what you pay for. There is no elevator at this place. Strike one. We checked in very late and the room we were given was dirty -- the bathroom had not been cleaned, the...

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Thank KaneoheBoy
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

KaneoheBoy I am very sorry you found your stay to be less than satisfactory. We do not have elevator as we are just a 2 story property. I am very sorry for the inconvenience this caused you. Our desk staff would have been more than willing to assist you with your baggage if you needed it. I am sorry that...

Travelers Rest, South Carolina
Reviewed 11 December 2014

Hotel is comfy, nice location on northwest side of Indy. Breakfast bar is sparse but ok. Rooms are clean, housekeeping has no attention to detail, like emptying garbage; you know, housekeeping... Daytime reception staff is great-nighttime not so much. Overall, average with some detail issues. Would stay again, but ask for room away from interstate side.

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Thank Michael D
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

John M Thank you for your review. I am sorry we failed to meet your expectations in the housekeeping department. I will definitely share your review with the staff so that we can improve our service. Again, I do sincerely apologize. Katie Stuart General Manager

Michigan
Reviewed 8 December 2014

I was in town for a family gathering and this location was perfect. It's close to several restaurants, the room was clean, the staff was very friendly, and I would definitely stay here again. After I had checked out I realized I left my car keys in the room. I went to the front desk and they made me another...

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Helpful?
Thank Michigan_Family3
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

Dear Michigan_Family3 Thank you for your review of your recent stay. I am glad you had a great stay. We pride ourselves on having the friendliest staff in town! We hope to see you again soon! Katie Stuart General Manager

Reviewed 4 September 2014

Just want to say that we did not have much choice of a hotel room as our reservation was not honored at Super 8(A dump) so we went across highway and a room available at Quality Inn & Suites, Brownsburg, IN. The U.S. Nationals 60th Anniversary of Drag Racing was taking place and we drove 15 hours to get there...

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Thank EMTDGRANNY
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

EMTDGRANNY Thank you for your review of your recent stay at the Quality Inn and Suites in Brownsburg. I am sorry you encountered difficulties with your reservation at the Super 8 but I am so glad we were able to accommodate you during the US Nationals. We hope to see you next time you are in the area! Katie Stuart...

VA
Reviewed 13 August 2014

We stopped here driving from Virginia to Iowa. Staff was friendly, found us a room and checked us in very quickly, provided delivery menus and good information. Room was clean. Breakfast was okay - wish there were better breakfasts, but same as what you get in other hotels - and better than buying it extra...

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Helpful?
Thank MCWC
Katie S, General Manager at Quality Inn & Suites Indianapolis West - Brownsburg, responded to this review

MCWC Thank you for your review of the Quality Inn and Suites. We appreciate your feedback. We hope to see you again soon! Katie Stuart General Manager

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located just minutes from the Indianapolis Motor Speedway and O'Reilly Raceway Park, the Quality Inn & Suites is your best choice in Brownsburg. You'll find the things that are most important to you, whether you re here for business or pleasure. The Quality Inn & Suites Indianapolis West-Brownsburg is the ideal destination for the business traveler. Imagine having all the space and tools you need for business, high-speed Internet, spacious work area in your room, and plenty of electrical outlets. If you are here for pleasure you are not only minutes from the racetracks but also outstanding dining and shopping. No matter what brings you to Brownsburg your room is your personal retreat. The keyword is comfort with whirlpool suites and Presidential suites with fireplaces along with all the cable, sports and movie channels you need. Book your reservation today for the Indianapolis 500, Allstate 400 NASCAR race and the Red Bull Moto GP motorcycle race. Traveling to downtown Indianapolis? We are located a convenient 15 miles to the west. We are also conveniently located to Maplehust Bakery, Home Goods, Steel Dynamics, Nucor Steel and Guitar Center Distribution Center. The Holiday Inn Express is a favorite for business and leisure visitors to Brownsburg and we want to become your favorite too. ... more   less 

Additional Information about Quality Inn & Suites Indianapolis West - Brownsburg

Address: 31 Maplehurst Drive, Brownsburg, IN 46112 (Formerly Holiday Inn Express)
Region: United States > Indiana > Brownsburg
Price Range: £59 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Indianapolis West - Brownsburg 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Holiday Inn Express Indianapolis Brownsburg (i-74w) Hotel Brownsburg
Holiday Inn Brownsburg
Holiday Inn Express Brownsburg
Brownsburg Holiday Inn
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Indianapolis West - Brownsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All of the rooms were quiet--there were small children next door and we didn't hear them”
bettysnuffin1, 12 Mar 2017 | Read review
“One side of the building faces a noisy interstate.”
274carriec, 28 Feb 2017 | Read review
“This hotel is very quiet.”
wodnek, 18 Oct 2016 | Read review
“no elevators”
moomoos2013, 9 Aug 2016 | Read review
“Easy off and on from the interstate.”
krstbone, 12 Apr 2016 | Read review
5 of 5