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Holiday Inn Express & Suites Carmel - Westfield

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Traveller (13)
Room & Suite (12)
Dining (4)
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Overview
  • Excellent29%
  • Very good17%
  • Average25%
  • Poor17%
  • Terrible12%
Travellers talk about
“cinnamon rolls”(4 reviews)
“walking trails”(2 reviews)
“mini fridge”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Carmel - Westfield
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Offers from Holiday Inn Express & Suites Carmel - Westfield
Special Offer:Book Direct and Save
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Reviews (64)
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8
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LanguageEnglish
18
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16
11
8
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All reviewscinnamon rollswalking trailsmini fridgerecommend this hotelin townstaff was very friendlythe breakfast areahiewalmartkeurig
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1 - 5 of 62 reviews
Hotel's Favourite
Reviewed 26 March 2018 via mobile

We were pleased with this hotel. Location was important for us so it worked great. Rooms were clean and roomy. They provided a trundle for a night when we asked. Hotel lobby and surrounding areas are newly updated. Breakfast was hot and fresh. Staff were...More

Thank tlreimer
Response from Brett L, Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 3 weeks ago

Dear tlreimer, Thank you for your valued feedback! It is our goal to provide an outstanding guest experience and we are happy to hear that we achieved that! We hope to see you again the next time your travels bring you back to Carmel!

Reviewed 18 March 2018 via mobile

Starting to lose faith in the HIE brand. I tend to always look for a HIE while traveling but the last few visits were disappointing. 1st and foremost...this location needs to fire their handyman (see photos). Repairs and painting seems slapped together. Room is spacious...More

1  Thank Laura V
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 1 April 2018

Hello Laura V, Thanks for choosing to stay with us and for leaving a review. I am happy that you found our rooms clean and the layout was good enough. On the other hand, it is regrettable that the wallpaper or dry walling, and painting...More

Reviewed 9 March 2018 via mobile

So stayed for a few nights, not the best place I've stayed but not the worse. It looked as if they have started to renovate this hotel. The lobby area looked fresh and new, well that kinds ended as soon as the elevator opened. The...More

Thank Dustin A
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 23 March 2018

Hello Dustin A, We're glad to have hosted an IHG Rewards Gold Elite member, we appreciate the feedback. I'm delighted to read your kind remarks about our lobby and room. On the downside, I'm sorry for the inconvenience caused by the pool's temperature and that...More

Reviewed 27 January 2018

Decent room for the money, but the place was full of sports teams so I had to stand up to eat breakfast both days and some items were gone. Other than that, and the parking lot being small and oddly shaped it was ok.More

Thank dqdick
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Carmel - WestfieldResponded 10 February 2018

dqdick, Hello from Holiday Inn Express and Suites Carmel North - Westfield, thanks for choosing us for your lodging needs. I'm sorry to hear about your experience at breakfast due to the large volume of guests during your stay. This is certainly not the impression...More

Reviewed 8 January 2018 via mobile

Easy to find. Lobby and rooms were clean and quiet. Rooms were long and plenty of room. Better than normal selection at breakfast. Would recommend to friends and family. Only stayed one night, but would use again.

Thank Edward W
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Breakfast Available
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$111 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$111 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (13)
Room & Suite (12)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Get the side by the park and away from the interstate."
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"Not much view from any rooms at this property."
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"Watch your credit cards and IHG Rewards Points, they have major billing issues at the property. Incompetence..."
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"Top floor away from the elevator"
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