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About
#38 of 83 lodges in Zanzibar Island
Service
Value
Situated along the white sand Uroa Beach, Five Palms Zanzibar features a swimming pool, restaurant and a bar. The all-inclusive resort is located near the beach, at only 5m, tropical garden and 24-hour front desk. The elegantly and spacious villas are decorated in natural and warm colours. Each boasts a private plunge pool and a terrace offering views of the Indian Ocean. They offer a seating area, satellite TV and WiFi.The cuisine at Five Palms Zanzibar’s restaurant includes exotic spices, fruit and flavours. There are 2 bars, a cosy evening bar and a bar at the poolside.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Badminton
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Diving
Fishing
Table tennis
Taxi service
Massage
24-hour security
Concierge
Currency exchange
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Room service
Safe
Hair dryer
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Room types
Ocean view
Pool view
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, German, Romanian, Swahili
Hotel links
Location
Off Uroa Road, Marumbi 1026 Tanzania
E-mail hotel
Getting there
Car HireSee all Marumbi car hire
13Reviews0Q+A4Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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We had booked the hotel for 6 days. At the end of our zanzibar vacay. And then teo days before hotel swap, we get an email, that our reservation was cancelled. And there was no way, to reach them, they did not answer, but saw the messages..
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Property's Favourite Review
I enjoy my evening at Praia located at five palm.cool ambiance, nice food,perfect location with nice view of the palm,good music and friendly staff Hakkim made us really feel at home. I recommend it 100%
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Date of stay: October 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had booked this property in October 2022 for our December-end stay and were so looking forward to our stay here. We were totally disappointed and dismayed. Firstly, the person at the reception had no clue about our booking and how many people were in the family (though all of it was clearly specified in the booking). We realised later on that this was because the staff seem to have no system to track these things, no training and dont seem to be equipped to handle anything as the place seems to be remote-managed by the owner who hardly ever puts in a presence. So, though we paid for a couple and child of 13 years, there was no additional bed. We were simply told that they did not have any rooms available, that had an additional bed! So, no option- grin and bear! The food was passable at best. For dinner on the first night, the wait time for our food to be served was 100 minutes. Reason: they prioritised a larger group that arrived after us, and another couple who came to the restaurant after us. Not sure if there were any criteria for this prioritisation! Then the shocker- a New Years Party set menu at USD 40/person. And it was mandatory- option was to not eat at all as they would not take any a la carte orders. So we forked out USD 40/person and turned up for this dinner which had all of 4 items (soup, starter, main course and dessert). Most were OK, but the main course (Ravioli) was not even cooked properly. And given the portions, we were left hungry. As an icing on the cake, we came to know from other guests that it was not mandatory to take the 40USD/person set meal- we clearly had been taken for a ride. The property itself is very poorly managed- no hint of adequate maintenance. Then there is this sight of a small monkey tied up to the tree and held captive. All in all, a sad and poorly run place. Do yourself a favour and give this place a miss!…
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Date of stay: December 2022
Value
Rooms
Service
Room Tip: Best to avoid this place
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely location as in the pictures, but rooms were ok. Welcome drink was hot, not cold or even warm. Shower in double room wasn't working, only one coffee satchet in the triple room. Not much decor in the rooms or common areas, kind of a DIY set up. Ordered steak for lunch but they had no steak knives! Part of the order was left out till the end. You can't swap mash potatoes for fries. We decided to have dinner at next door restaurant. Next day at breakfast, a good menu but lot of items 'not available'. Pancakes served with chocolate syrup instead of maple syrup, hoping it wouldn't be noticed. Margarine was passed on as butter. Juice dispensers were one fifth at eight in the morning and never refilled though there was just one small family with us that morning. The owner/manager never came forward, so probably was not on the property and the place was running without supervision.…
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
A very beautiful location directly on the beach. Delicios food and service too. The employees are very smiling and help you in Any situation. I highly recommend this location. Superb holiday and wonderful people
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Ok let me start with the positive, this budget hotel is in a lovely location and the soroundings are nice, the waiters and grounds people are nice 😊 Now for the negative the owners are clueless, the chef cannot cook and is dangerous for serving raw chicken and taking 2 hrs to make 2 pizza's when there is barely 5 people to cook for. On the first day our pre book transfer from the airport did not turn up so we had to take a taxi, at reception the so call owner only spoke German so could not communicate. The second day the bathroom sink water pipe burst then they replaced it but it just leaked all the time so when you go to the toilet we were waking on wet floor, the shower is so near to the toilet when we showered it soaked the toilet too. The owners/managers said hello once and most of the time ordering people around. The chef is incompetent very much cannot cook serving raw chicken to the guest twice in one night the food was really poor. If you are a bag packer or on a very low budget then ok you can book this hotel but be very wary, please please if you want somewhere to spend your hard earn money and have a great time do not go here but that's your choice I can only tell you what I think.😔…
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: If you have a choice do not go here but if you do eat outside until they change the chef, there...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Five Palms, Owner at Five Palms
Responded 21 Jun 2022
we apologize that a sink hose broke when you were here. It was replaced as soon as you informed us. This can happen anywhere. Regarding the chicken meat which was not cooked properly by the chef and there was a little blood, you did not pay the bill at all. You ate the food made by the same chef and it was good. For this inconvenience we wanted to thank you for your mistake. The check out was done in the afternoon and not until 10:00 as stated in the reservation. Thank you for your review and we always improve the services we offer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at Five Palms Zanzibar on honey moon - we arrived to drinks on arrival, had our bags drop off at our room and when entering our room had a very romantic surprise of flowers on our bed and "Happy Honeymoon" written in palm leaves. We had an amazing private romantic beach dinner with drinks at the beach bar after making it an unforgettable experience! The staff are extremely helpful and accommodating which added to our 10 day trip. The hotel has a private tour guide who is extremely knowledgeable and really goes to extra lengths to make your day trip one to remember. Great value for money and highly recommendable. We will be back!
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Date of stay: December 2021
Value
Service
Sleep Quality
Room Tip: All rooms have beach views, tours are a must do
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Five Palms, Owner at Five Palms
Responded 6 Jan 2022
Hi James, Thank you for the great review! We are so glad that you and your wife enjoyed your romantic honeymoon with us - we try our very best to make every special occasion one to remember. We hope to see you agian. Daniel - Five Palms Zanzibar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
A nice clean modern hotel with friendly staff and child friendly. The food was prepared quickly and tasty. We had sea view. The cocktails were delicious. Can only recommend the hotel. There you can enjoy your vacation. Hope that we can book the hotel again.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Five Palms, Owner at Five Palms
Responded 6 Jan 2022
Hi Beatrices, Thank you for the great review, we are glad that you enjoyed your stay with us at Five Palms Zanzibar and hope to see you again soon. Thanks, Daniel - Five Palms Zanzibar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has a great position being very close to the beach. The staff is willing to accomodate your every need if you simply tell them what you want. Overall it was a very good experience and I would visit again.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Five Palms, Owner at Five Palms
Responded 6 Jan 2022
Thank you for the kind review, we are glad that you enjoyed your stay with us at Five Palms Zanzibar! We are super proud of our staff and strive to deliver the best possible service to all of our guests. We hope to see you again soon. Thanks, Daniel - Five Palms Zanzibar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I start by saying that it is an excellent location, located on the beach! The staff is very friendly and kind, and the atmosphere is even holiday. The rooms are clean and recently renovated! Worth a visit!
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Five Palms, Owner at Five Palms
Responded 6 Jan 2022
Thank you for positive review, we are grateful for the 10/10 score for our hotel :) With our newly constructed Beach Bar our aim is to deliver a relaxed holiday vibe allowing our guests to have a drink, a swim in the sea or a dip in our pool all within close walking distance. We hope to see you again soon. Thanks, Daniel - Five Palms Zanzibar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$105 - US$188 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Elegante Zanzibar
LOCATION
TanzaniaZanzibar ArchipelagoZanzibar IslandMarumbi
NUMBER OF ROOMS
12
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Claim Your ListingFIVE PALMS - Updated 2023 Reviews (Marumbi, Tanzania)
Frequently Asked Questions about Five Palms
Which popular attractions are close to Five Palms?
Nearby attractions include Uroa Bay (3.4 miles), The Hub Zanzibar (4.5 miles), and Let's Go Buggy And Paintball (2.1 miles).
What are some of the property amenities at Five Palms?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Five Palms?
Top room amenities include air conditioning, a flat screen TV, and a pool view.
What food & drink options are available at Five Palms?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Five Palms?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Five Palms?
Conveniently located restaurants include Kambakocho Bar & Beach Restaurant, Kae Funk Sunset Beach Bar, and Local Restaurant Bustani.
Are there opportunities to exercise at Five Palms?
Yes, guests have access to a pool during their stay.
Does Five Palms have airport transportation?
Yes, Five Palms offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Five Palms?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Five Palms?
The staff speaks multiple languages, including English, German, Romanian, and Swahili.
Are there any historical sites close to Five Palms?
Many travellers enjoy visiting Mtoni Palace Ruins (7.5 miles).