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Belterra Casino Resort

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Belterra Casino Resort
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618 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Wisconsin
Reviewed 5 days ago NEW

We decided to treat ourselves to an overnight stay here while traveling back from a Christmas gathering. From the Lexington, KY area, Google maps had us travel a 2-lane road through a residential area and we were thinking "Why is this place in the middle of nowhere?", but if we'd checked the Belterra web page, we'd have seen that we...

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Helpful?
Thank snissie
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We are thrilled to hear you had a great overall visit with us. We appreciate the wonderful feedback, and we hope that you'll be back the next time you're passing through town. Have a wonderful weekend. Kind Regards, Belterra Casino Resort

Reviewed 1 week ago

we entered our free room not bad looking but upon further review there were multiple hairs in the bathroom floor behind the door and some curly kind if you get what i mean and there were hairs on the pillow cases so we took them off and threw them on the floor and the disturbing part was sometime in the...

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Helpful?
1Thank Scott G
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, Scott. Thank you for your review. We are concerned to hear about your visit and would like the opportunity to discuss this further to ensure a better experience in the future. We are following up with our team regarding your e-mail as well, but if you could e-mail us at socialmedia@belterracasino.com with a copy of this review, that...

Louisville, Kentucky
Reviewed 3 weeks ago

We reserved one of the premium rooms a few years ago for our anniversary . We gambled until almost midnight and then went to our room . My wife took a shower before bed time and when she stepped out onto the marble floor she immediately flipped back and landed on her left hip which broke . The hotel took...

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Helpful?
Thank cliffj2
Cincinnati, Ohio
Reviewed 4 weeks ago

A welcoming environment is there from the minute you enter the property. Valets were efficient and friendly making it easy for my Dad who has trouble walking. The lobby area has a wonderful aroma that lures you to the spa and aromatherapy candles in the gift shop. Check in was simple. Room was very clean and luxurious for the price!...

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Helpful?
Thank Chara J
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, Chara. Thank you for your recent visit and review. We are happy to hear you had a great overall Thanksgiving experience from the minute you set foot on our property. We are glad to know our staff was helpful and you enjoyed the casino, buffet and gift shop. We appreciate your feedback regarding the smoke as well. Have...

Nashville, TN
Reviewed 4 weeks ago via mobile

We went to Belterra for a show, never set foot in the casino and had an outstanding dinner at the 19 restaurant. NY strip was perfect, service really good, it's a little pricy and definitely a special occasion meal for us but we will be back.

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Helpful?
Thank basset55
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to hear you enjoyed your dining experience at 19 Steak & Seafood. We look forward to seeing you again in the future. Kind Regards, Belterra Casino Resort

cincinnati, oh
Reviewed 11 December 2016

Hadn't been back for a few years because rooms were getting pretty tired looking and the casino seemed to be slacking in attention to cleanliness and other things. we went this past weekend and were pleasantly surprised how nice the rooms were and how good the whole property looked. All the restaurants had a overhaul and they all looked great....

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Helpful?
Thank Tim L
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to see you enjoyed your return visit and found the recent renovations to be a pleasant surprise. We appreciate your feedback regarding gaming and the casino. We hope to have you back again in the future for a 5-star gaming experience to accompany your resort experience....

Estero, Florida
Reviewed 10 December 2016 via mobile

Always stop here when we visit family in Cincinnati. Very nice clean casino with nice rooms. Always try to stay in the old rooms that are very nice. The casinos games are always a great time and almost always come out ahead on our visits. The food has always been good in the buffet and the Stadium Sports Bar.

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Helpful?
Thank HopHead356
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are thrilled to see you continue to have an enjoyable experience with us in the hotel, casino and restaurants. We enjoy having you and hope to see you again soon. Kind Regards, Belterra Casino Resort

Louisville, Kentucky
Reviewed 7 December 2016

I've been in a few casinos and this one tops my list. Yes it's small but it is big on personality. Staff is top notch and grounds are well kept. Drink princes are reasonable and there is good selection of games. Smells clean (which means a lot to me) and hotel lobby looks very well kept. I've eaten at seafood...

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Helpful?
Thank Mmgarr4
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, and thank you for your recent visit and review. We are happy to see you had a great overall experience from the staff to the gaming and dining. We hope to have you back again very soon. Kind Regards, Belterra Casino Resort

Plainfield, Indiana
Reviewed 5 December 2016

We stayed here for my birthday in November 2016. My husband wanted to surprise me with a little getaway, and since we had never been to Belterra, he thought it would be nice to try it out. I am glad that we did. We are not big gamblers, maybe going to a casino once a year or less, but we...

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Helpful?
Thank Stephanie B
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good morning, Stephanie. Thank you for your visit and review. We are thrilled to see you had a wonderful birthday with us, and we are honored you two chose to celebrate your special day here. Happy belated birthday, and we look forward to seeing you again soon. Kind Regards, Belterra Casino Resort

Reviewed 3 December 2016 via mobile

This is a wonderful place for a getaway. Our room was comfortable as well as spacious. The staff was friendly and very helpful. The Sports Bar had delicious food with enormous helpings! We have made this our special out of town escape.

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Helpful?
Thank SassyDKK
Belterra77, Public Relations Manager at Belterra Casino Resort, responded to this review

Good afternoon, and thank you for your recent visit and review. We're thrilled to hear you had a wonderful getaway with us. We are glad you enjoyed your meal at STADIUM, and we look forward to hosting you again soon. Kind Regards, Belterra Casino Resort

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the heart of Indiana, Belterra Casino Resort is the every day escape for Indiana, Kentucky and Ohio. Belterra is just a short drive from Cincinnati, Lexington, Louisville and Indianapolis boasting over 600 guest rooms & suites, high-end shopping, concerts, meetings rooms, delicious restaurants and player-friendly gambling Belterra is easily the best experience in the region. Our multi-level casino features 1,300 slot machines, friendly odds and expert dealers. Take some time for yourself too in Beleza, Belterra's premier spa. Experience for yourself, escape to Belterra today! *Must be 21 years of age to enter the casino. ... more   less 

Additional Information about Belterra Casino Resort

Address: 777 Belterra Dr, Florence, IN 47020-9432
Region: United States > Indiana > Florence
Price Range: £80 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Belterra Casino Resort 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
Belterra Casino Resort And Spa
Belterra Hotel Florence
Belterra Resort Florence
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Questions & Answers

Here's what travellers have asked, with answers from Belterra Casino Resort staff and other travellers.
12 questions
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Questions? Get answers from Belterra Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This date is not accurate , we visited several years ago but this date was the only option ... do not get the rooms with marble floors”
 of 5 bubbles cliffj2, 27 Dec 2016 | Read review
“All of the rooms are good. Everyone gets a TV in the bathroom!”
 of 5 bubbles charaj, 17 Dec 2016 | Read review
“The old hotel rooms were nicer than the newer hotel, I would try to get one of them”
 of 5 bubbles jw44442016, 16 Nov 2016 | Read review
“Try to get a room on the back side for a great view of the river”
 of 5 bubbles Bella-Keegan, 9 Nov 2016 | Read review
“River views are far prettier.”
 of 5 bubbles creole6684, 1 Nov 2016 | Read review
5 of 5
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