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Belterra Casino Resort

712 reviews
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Traveller (192)
Room & Suite (61)
Dining (21)
Overview
  • Excellent40%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“deluxe room”(20 reviews)
“table games”(28 reviews)
“jacuzzi tub”(28 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
Rooms
12 Mar13 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (712)Write a Review
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351 - 355 of 706 reviews
Reviewed 20 August 2014 via mobile

Rooms were clean and nice. Great golf course and pool area-Kristin was great! NO FREE WI FI in the rooms--$9.95 for 24 hours for 1 device--REALLY!!! This is 2014-come on! Don't gamble, but the casino area was nice, but ALLOWS smoking-too bad.

Thank Tryingtobefai
Response from Belterra77, Public Relations Manager at Belterra Casino ResortResponded 26 August 2014

Hello, thank you very much for you review and your visit. You will be very pleased to know that as of September 1, 2014 our resort will offer complimentary wi-fi every day to all guests! We hope to see you again soon!

Reviewed 3 August 2014 via mobile

This hotel has the potential for greatness however they are missing the details that could make it that way. First and foremost cleanliness. We checked into our room to find stains all over the sheets and a large booger on the comforter. My husband went...More

4  Thank Finztotheright
Response from Belterra77, Public Relations Manager at Belterra Casino ResortResponded 12 August 2014

Hello, thank you for your feedback and your recent visit. We greatly appreciate your feedback and do apologize that your experience this time wasn't perfect. We are, however, sharing your feedback with our hotel team and are happy to follow up with you. Please send...More

Reviewed 30 July 2014

We were comped a room for 2 nights, and decided to take advantage of it. The hotel was nice, the rooms were clean, the swimming pool was enjoyable, and the customer service was exceptional. Every employee we encountered, whether in the hotel, at the pool,...More

1  Thank KyReviewerGirl
Response from Belterra77, Public Relations Manager at Belterra Casino ResortResponded 12 August 2014

Thank you so much for your stay and your review! We can't wait to see you again at Belterra!

Reviewed 30 July 2014

We were at the Belterra Casino on Monday and Tuesday, this is one of the best casinos that we have been to everything was a 10. Excellent staff, buffet top notch, clean room, machines top of the line, we could have not asked for a...More

Thank greenbmw
Response from Belterra77, Public Relations Manager at Belterra Casino ResortResponded 12 August 2014

Thank you very much for your visit and for your review. We look forward to serving you again at Belterra very soon!

Reviewed 28 July 2014

We walked in and the lobby and shopping area was very nice. We thought that everything was gong to be that way. Not so. The hall way on the 7th floor was a mix of smoking and nonsmoking rooms. We could smell stale smoke all...More

2  Thank Joe B
Response from Belterra77, Public Relations Manager at Belterra Casino ResortResponded 12 August 2014

Hello, thank you very much for your recent stay and for your review. We are glad to see you had a great experience with our team. We do apologize for the smoking. We recently experienced a partial smoking ban in our state and many guests...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Golf course
Outdoor pool
Details
Price range
US$102 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$102 - US$298 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (192)
Room & Suite (61)
Dining (21)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
Molly J
11 February 2018|
AnswerShow all 2 answers
Response from letsgo36 | Reviewed this property |
I don't know the answer to that question.
0
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Michelle P
8 December 2017|
AnswerShow all 11 answers
Response from auntgg | Reviewed this property |
Yes it is although a bit of a walk.
1
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maxmacy4
2 August 2017|
AnswerShow all 5 answers
Response from nikib1964 | Reviewed this property |
The coffee pots are as stated a single use one. We've seen the same ones in many of the hotels we stay at. My husband says that the coffee really isn't all that good. It gives you the caffine you need in the morning but not... More
1
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123456
Room Tips
"Original wing of the hotel is where the elevator are and the rooms have jacuzzi tub in room. The rooms no..."
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"High floor with river view!"
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"Ask for river view"
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"Find out what you need to do to get a view of the river as you book not as you check in. I think I was..."
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