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Quality Inn

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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
South Bend, Indiana
Reviewed 27 October 2016

Was traveling alone and had stayed here a couple of years before with my daughter. Have found the rooms to be clean and updated. The employees were all very nice. Breakfast the next morning was nice before having to get on the road again. Parking was well lit and all room doors were inside. Will stay here, again, if I...

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Helpful?
Thank Indiana1948
Tracey H, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property...

Reviewed 19 October 2016 via mobile

We spent one night and it was excellent. Extremely clean...great breakfast....excellent staff. Highly recommend it! And there is a Waffle House right next door!! Plenty of places nearby to eat at . Didn't use the pool or other facilities but checked them out and they were well maintained and spotless.

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Helpful?
Thank Mike K
Tracey H, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property...

Reviewed 25 August 2016 via mobile

Hotel was a little deceiving from the outside it was sandwiched between another hotel and a Waffle House. The inside of the hotel and the rooms were very nice there was not an elevator however and I did not realize that when I booked it it was only a two-floor hotel though. When we went down for breakfast an hour...

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Helpful?
Thank iValerie B
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Chicago, Illinois, Usa
Reviewed 6 August 2016

We stopped at a rest stop south of Indy and found a coupon for this Hampton Inn in a tourist magazine. Since the rate was under $70, I checked some reviews. One said that it was better than it looked and that is so true! It's a small hotel with good sized rooms and comfy beds. The breakfast with small...

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Helpful?
Thank FtMyersFan
QualityInn12, Front Office Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property...

Fishers, Indiana
Reviewed 31 July 2016 via mobile

We stayed here while in the area for a swim meet. The room decor is updated and we had everything we needed in the room (fridge, microwave and coffee maker). It was nice having breakfast included. The rooms are very small and our sink was not draining well. There were very few towels at the pool, which was also very...

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Helpful?
Thank TheStolleFamily
Tracey H, Manager at Quality Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Property...

Tennessee, United States
Reviewed 20 July 2016

This place is old and small. Luckily, the rooms have received a recent refresh, with more modern headboards and bathrooms. But there were some key cons to this place: -No Elevator -Small Rooms -Small Breakfast area, not much offered -Staff was strange -Not a well located parking area We had a quick stay, just in for a night and up...

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Helpful?
Thank Robert B
Tracey H, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Winthrop Harbor, Illinois
Reviewed 15 July 2016

I was very happy with this hotel. It was clean and quiet with a indoor pool. For the money I was happy. There is a McDonald across the street and a Waffle house in the parking lot next door. The front desk had great customer service skills. The location was right off the freeway and with a gas station across...

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Helpful?
Thank Cindy P
QualityInn12, Manager at Quality Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Reviewed 15 June 2016

Front desk folks were great, I had to call them 3 times about different things. Paint and carpet updated. Bed and pillows comfy, much better than a best western we had night before. Not a 5 star hotel but not a 5 star price. Micro and fridge in room.

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Helpful?
Thank Disneymoma
Tracey H, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Glenview, Illinois
Reviewed 31 May 2016

Our family rented 3x rooms for two nights and I was amased that the front desk was unable to do anything but to tell us to call the Franklin PD. An18 wheel Freymiller truck #4330 from Oklahome City parked next to our window and it would start up it's engine every hour and run loadly for 5 to 10 minuites...

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Helpful?
Thank rjmenterprises
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Blandon, Pennsylvania
Reviewed 30 May 2016 via mobile

Stayed here for three nights while attending the Indy 500 and related events, as all hotels near Indianapolis were sold out or charging ridiculous amounts. For $135 a night, we were awarded with a friendly and helpful staff, a clean, quiet room with everything needed, and the best king sized mattress I have ever slept on. On Saturday when we...

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Helpful?
Thank RaceTrackHunter
QualityInn12, Manager at Quality Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 150 N Lovers Ln, Franklin, IN 46131-7921
Region: United States > Indiana > Franklin
Price Range: £70 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Quality Inn Franklin
Franklin Quality Inn
Quality Inn Indiana/Franklin
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
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Questions? Get answers from Quality Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have two floors, I was on the first and preferred that.”
 of 5 bubbles Indiana1948, 27 Oct 2016 | Read review
“Top Floor as long as you don't mind stairs.”
 of 5 bubbles RobertB105, 20 Jul 2016 | Read review
“No elevator, if steps are difficult for you then request first floor.”
 of 5 bubbles 909rebeccaj, 7 Dec 2015 | Read review
“rooms are all the same.”
 of 5 bubbles 530nancyg, 27 Sep 2015 | Read review
“2 story hotel no elevator.”
 of 5 bubbles 2Runks, 18 Sep 2015 | Read review
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