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All reviewscracker barreltaylor universitygreat place to staycar showbelgian wafflesstay there againbiscuits gravyindoor pooloff the highwayfree breakfast isroom was cleanstaff was friendlyhot breakfastmake your own waffleswithin walking distancei highly recommend this hotelconvenient location
The “Plus” to this hotel is that there are other hotels right around the corner. Do NOT stay here!!!!!! Horrible customer service. Consistent reviews and we personally experienced the room you book either not being available at all or not the room you booked.
This was a great choice for our family. Super clean family friendly hotel near our thanksgiving destination. Our usual choice has gone down hill and this hotel was one exit down so we went for it. We booked a two room huge suite for a...More
Response from Ashley S, Front Office Manager at Best Western PLUS Gas CityResponded 6 December 2017
We greatly appreciate your review and glad you enjoyed your stay. We look forward to welcoming you on your future stays as well!
Horrible front desk experience with Ashley Sickler (Front desk manager). She should be fired. 2 different family members with confirmation numbers. No rooms available. DO NOT STAY HERE. Worst hotel experience ever.
We had a wonderful registration handled by Jake, evening front desk attendant. Very nice, excellent demeanor. The room was clean and tidy. Breakfast was fine. Beds were comfortable.All in all, a wonderful visit.
Thank aldonna h
Response from Ashley S, Front Office Manager at Best Western PLUS Gas CityResponded 3 weeks ago
We greatly appreciate your review and look forward to welcoming you on your next stay!
Rooms are clean and quiet. Breakfast was cold. I have stayed here before and had better quality. A bit disapppinting. Staff is friendly. It's a BW not the Ritz but ok. Would have like to have had a hot meal with decent coffee
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Thank PATRICIA A
Response from Ashley S, Front Office Manager at Best Western PLUS Gas CityResponded 8 January 2018
We appreciate your review! We apologize your experience with our breakfast was not the same quality as your previous stay. We have address this and again appreciate your honest review.