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Value Place Indianapolis Lawrence

TravelocityUS$79*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Value Place Indianapolis Lawrence
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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Reviewed 2 weeks ago

Thank goodness the staff is kind, attentive, and supportive. Special thanks to Charlotte, Melonney, and Bob! Other than the staff, the place is scary. As soon as I saw the lobby with the locked door, I knew I was about to experience something previously unknown. There is a phone, in case no staff is scheduled when you arrive. It is...

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Helpful?
Thank Cherie S
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

I'm sorry you didn't feel comfortable at our property. We are an extended stay hotel but we still strive to provide every guest with a warm and inviting stay. I'm so sorry we didn't do that for you. But I was thrilled to see that our staff was friendly. I do hope you will give us another chance to impress...

Reviewed 22 October 2016

Not for from downtown.. Clean rooms.. But overall the staff is a pleasure to deal with!! If you decide to stay here, keep a eye out for Curtis! He specifically stood out due to his excellent customer service and prompt service! Highly recommended! Thank you to Curtis and the rest of the value place staff!

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Helpful?
Thank salman c
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

We appreciate you taking time to share your comments with us about our staff. We consider them one of our most valuable assets and couldn’t function without them. We will share your comments with them in hopes of continuing to provide a positive experience for our future guests. We hope to see you again soon.

DeLand, Florida
Reviewed 9 October 2016

We travel for work and experience all kinds of interesting things along the way. One of the least interesting is the inability to get online. So many hotels advertise free wifi, but it is really non-existant. This Value Place has paid internet at $10 a week for an okay connection, and $20 for a great connection. We gladly paid the...

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Helpful?
Thank Erin C
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

Thank you for taking the time to review our hotel and provide some great feedback. We are pleased that overall you had a nice stay with us and that you felt comfortable. Thank you again for staying with us and we look forward to welcoming you back.

Reviewed 25 August 2016 via mobile

I had an eventful stay besides the rasist guest that stay there and the police showing up here 3 times a week or more.. The staff was excellent. charlotte is mean but awesome and the tall guy is very nice he smiles so much. Between 2pm and 8pm its great after 9pm that's when u get crackheads bothering you outside...

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Helpful?
Thank nicole K
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.

Cantonment, Florida
Reviewed 24 August 2016 via mobile

I was with a group of workers working a 5 day job in Indianapolis for Habitat for Humanity. This morning while cooking breakfast I had a knock on my room door and the Property Manager Bob was at the door with a loud firm voice asking if "that dog" was still here. I was taken by surprise and opened the...

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Helpful?
Thank Chrissy B
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.

Reviewed 15 August 2016

Do NOT stay at this hotel. They have bed bugs! The rooms also reek of drug use. The halls are full of shady looking people, it's in a very unsafe area of town. I told the employees about the bed bugs, and they didn't care, they wouldn't even refund my money

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Helpful?
1Thank Josh R
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

Reviewed 26 June 2016 via mobile

Had a nice stay at the value place in Lawrence despite friends telling me to go somewhere else. During my stay The office lady Charlotte was very helpful a short man in the office was very nice... even tho someone got robbed while I was there I give the staff 100/100 they were fantastic even tho what they deal with...

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Helpful?
Thank Kayla W
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

We are thrilled to hear you enjoyed your stay at Value Place. No matter what brought you to Value Place, we are glad that you encountered our respectful, helpful and friendly team that is dedicated to making your stay live up to your standards. Thank you for the positive review. We wish you well in your future travels and hope...

Mason, Ohio
Reviewed 24 June 2016

I stayed here for a week while working in Indianapolis. The company booked the room so I cannot comment on the price. But the hotel needed a good scrubbing. The towels were thin and stiff. The toilet paper was thin and stiff too, lol. No, really, it was even see-through. And you get ONE roll for the week, after that...

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Helpful?
1Thank millerholly
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

Jasper, Arkansas
Reviewed 1 May 2016 via mobile

Stayed a few nights ago passing through for work, had a late check in was told on the phone that desk would be closed but someone would. Still check me in, had a prepaid room, got to the hotel checked after calling from the lobby phone for about 30 minutes and another 40 from my car. A young man named...

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Helpful?
1Thank jamesmcgree
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

We extend our sincerest apologies. We strive to ensure every guest stay is satisfying. We take your feedback to heart and would like to connect with you for more details. Would you please email ContactUs@ValuePlace.com? This will allow us to take the appropriate measures to address the issue promptly.

A TripAdvisor Member
1 review
Reviewed 26 April 2016 via mobile

Since I have been here this has been a great place to stay from home. All the staff is very friendly the rooms have been remodel and its very reasonably priced. Charlotte at The front desk knows her stuff and does not take any nonsense, if you don't follow the rules you will be evicted. I would recommend staying here...

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Helpful?
Thank A TripAdvisor Member
Heather L, Guest Relations Manager at Value Place Indianapolis Lawrence, responded to this review

Thank you, Mr. Davis for sharing this feedback with us. We value all comments left by our guests so we can make necessary changes. We want our guests to have a positive experience when staying at Value Place. We are glad overall we could do that for you.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Value Place Indianapolis Lawrence

Address: 9515 Pendleton Pike, Indianapolis, IN 46236-2772
Region: United States > Indiana > Indianapolis
Price Range: £33 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Value Place Indianapolis Lawrence 2.5*
Number of rooms: 121
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Questions & Answers

Questions? Get answers from Value Place Indianapolis Lawrence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think I took any extra life home with me. The photo below is right after entering the room.”
445cheries, 8 May 2017 | Read review
“4th floor for sure.”
U7873DLmarkm, 13 Feb 2016 | Read review
“I found the center second floor rooms quiet and very convenient. There is no restaurant or swimming pool. However, there are a number of quality restaurants within two miles of the hotel.”
740waynem, 23 Apr 2014 | Read review
“Stay far away trust me when I say this, it will save you money, time and the headach.”
treetop2012, 29 Oct 2012 | Read review
“Non-smoking room not on ground floor”
TexyLady, 15 Jun 2011 | Read review
5 of 5
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US$79* /night
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Prices are for 1 room, 2 adults
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