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Embassy Suites by Hilton Indianapolis - North

Booking.comUS$150*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$208*
US$150*
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US$186*
US$208*
US$150*
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Embassy Suites by Hilton Indianapolis - North
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1,525 Reviews from our TripAdvisor Community

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Indianapolis, Indiana
Reviewed 2 days ago NEW

My stay was great what was upsetting is that I was charged an additional $250 cleaning fee without explanation nor proof of any damages. I was told the GM would call me for an explanation but that never happened. The front desk person called to explain the charges and said they would send pictures but that never happened either. I...

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Thank terrilynw2017
Indianapolis, Indiana
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2017 via mobile

Since IN is my base, I have decided to review the properties I have stayed in while in the area. I have stayed several times for the past few months this and each time is greeted with a smile, a recognition of my status and a quick check in toy room. Rooms have been recently renovated with modern decor that...

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Thank USA2world
About Hotel's Favourite Review
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Saint Louis, Missouri
Reviewed 5 days ago NEWvia mobile

From start to early finish, a challenge. I have stayed at this hotel before and it was fine. It's under construction and some of the amenities are impacted. Right now there's no restaurant , which is an inconvenience. The manager's happy hour included chips,pretzels, veggies and one other unremarkable dish which was not up to the standard one usually expects...

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Thank diane d
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Abbeville, United States
Reviewed 5 days ago NEW

There was a large construction project underway in lobby and the conference director said that if she had known that construction was occurring she would have chosen another hotel. The construction was taking place in the same area where food was being served.

Review collected in partnership with Embassy Suites Hotels
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Thank Trinette S
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our Renovations. We value all the feedback we receive and share it with our team members so that we can enhance the experience for all of our guests. This year...

Vermont
Reviewed 5 days ago NEW

The renovation effort at this property appears to be bearing fruit. The atrium is much improved, and the apparent look of the restaurant/bar looks promising. The only real negative is the breakfast, which was frankly inedible. They can and have done much better. When the full process is complete, this may well be a topend Embassy property.

Review collected in partnership with Embassy Suites Hotels
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Thank LumpyVt
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 4 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Charleston, West Virginia
Reviewed 6 days ago NEWvia mobile

Our stay at Embassy was nice. Stayed 5 days w/ daughter while she had training. From our check-in, receptionist was pleasant, to our breakfast in which waiters were very helpful, to Lassandra who was such a lady of class, to whom i was able to meet personally. I chose to eat breakfast n room so asked waiter for pepper n...

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Thank we5trip
Ashley L, Front Office Manager at Embassy Suites by Hilton Indianapolis - North, responded to this review

We appreciate you taking the time to write a review of your experience at the hotel. It is always nice to hear that our guests enjoyed their time with us and that the service exceeded your expectations. The team and I take great pride in our service and I will be sure to share your review with them. Again, the...

Dallas, Texas
Reviewed 1 week ago

Knew going in about the renovations so was not surprised. Glad we stayed on 2nd floor due to an elevator constantly being out and between long wait times and full elevators, was very annoying. Managers Reception/Breakfast - Food/snacks was institutional but at least it was free. Rooms need renovations as well as the atrium with out of date and flimsy...

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Thank tvlrxx
Courtney C, Lead Front Desk Agent at Embassy Suites by Hilton Indianapolis - North, responded to this review

I am so sorry you found your room unsatisfactory. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I can assure you that we will review your comment with the housekeeping team to reexamine our practices to see...

Fort Wayne, Indiana
Reviewed 1 week ago

Friends and I stayed April 27-29 for FDIC. I knew in advance that the hotel was being renovated. Got to the room, it was very warm. Turned AC on to cool it off, NOTHING. So we decided to go to the pool to cool off and maybe get the AC time to work. Swam in the pool then moved over...

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Thank firemedic549
Courtney C, Lead Front Desk Agent at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to write this review of your recent experience at our hotel. I apologize that you did not receive the service that you are accustomed to, and truly deserve. I can assure you that your experiences will not be those of our future guests. I sincerely hope that you will give our hotel another chance...

Las Vegas, United States
Reviewed 1 week ago

staff was extremely warm and rooms were clean and tidy the lobby is under repair but could not feel and smell or dust in the air Especially Ashley at the front desk was such a pleasant face to greet you and attend to all the needs to make you feel comfortable and wanted

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Thank Sumair D
Courtney C, Lead Front Desk Agent at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you so much for your recent stay and 5 star review of your experience at the Embassy Suites by Hilton Indianapolis North! We really appreciate guest feedback and you seemed to mention all the aspects that we focus on for a great stay. It's all due to a great staff that we are able to provide such well-maintained guest...

Indianapolis, Indiana
Reviewed 2 weeks ago

I was just disappointed that I paid almost $200 a night for a room in which I had no idea Renovations were taking place. I just think that I should have had the right to know that Renovations were taking place and I would have probably picked a different Hotel. If I wanted to deal with Renovations then I should...

Review collected in partnership with Embassy Suites Hotels
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Thank Dwayne C
Courtney C, Lead Front Desk Agent at Embassy Suites by Hilton Indianapolis - North, responded to this review

Thank you for taking the time to write this review of your recent experience at our hotel. I apologize that you did not receive the service that you are accustomed to, and truly deserve. I can assure you that your experiences will not be those of our future guests. I sincerely hope that you will give our hotel another chance...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Indianapolis North hotel is conveniently located near the Children’s Museum of Indianapolis, Indianapolis Museum of Art and Indianapolis Motor Speedway. This Indianapolis hotel is just minutes from exclusive shopping and dining and well situated to all Indianapolis attractions. Our all-suite, full-service, upscale accommodations offer the ideal choice for the business or leisure traveler. Guests of the stay in a spacious two-room suite complete with a refrigerator, microwave oven and coffee maker. Our complimentary cooked-to-order breakfast and complimentary manager’s reception are served daily in our lush open air atrium. Unwind and refresh in our indoor pool, fitness center and whirlpool. ... more   less 

Additional Information about Embassy Suites by Hilton Indianapolis - North

Address: 3912 Vincennes Rd, Indianapolis, IN 46268-3005
Region: United States > Indiana > Indianapolis
Price Range: £122 - £208 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Indianapolis - North 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Priceline, Expedia, Cancelon, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Embassy Suites by Hilton Indianapolis - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Indianapolis North Hotel Indianapolis
Indianapolis Embassy Suites
Hotel Style:
#30 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Indianapolis - North staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Indianapolis - North staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“its away from the freeway so all rooms are quiet”
sumaird, 16 May 2017 | Read review
“All rooms are convenient as they face a central atrium and you don't have any winding halls to travel! A plus in my viewpoint!”
sherryr229, 23 Apr 2017 | Read review
“My only complaint was that I couldn't get hot enough water in the shower. Room was very large, comfortable bed.”
annl256, 23 Apr 2017 | Read review
“Elevators are extremely slow and one shut down due to construction. Don't stay here is you have mobility concerns.”
Tree_Saw168, 28 Mar 2017 | Read review
“Be careful with kids! All rooms have a either a big window or balcony ... with NO PROTECTION FROM CHILDREN FALLING!”
Queen-Traveler, 28 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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