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Extended Stay America - Indianapolis - Airport - W. Southern Ave.

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Indianapolis - Airport - W. Southern Ave.
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114 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Indianapolis - Airport - W. Southern Ave.
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Showing 113: English reviews
Thunder Bay, Canada
Reviewed 15 September 2015

We arrived and the hotel did not have our booking. I spent 15 minutes on the phone to try and get a hold of the online site we booked through but was unsuccessful. In the meantime the very helpful young lady at the desk found us a comparable rate through the hotel. I was told I could call the external...

Thank DieselDesigns
Manager_11525, General Manager at Extended Stay America - Indianapolis - Airport - W. Southern Ave., responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback....

Kula, Hawaii
Reviewed 12 September 2015

We stayed overnight, so maybe that's why the big kitchenette had no dishes or cutlery. No coffeemaker either. No airport shuttle. Good internet, clean room, great shower, and comfortable bed. There was adequate parking.

Thank morriss003
Reviewed 30 July 2015 via mobile

Reserved 2 double rooms. Got them on 2nd day. Roaches in the kitchen.phone didn't work. Toilet overflowed and flooded room. The furniture was filthy on inside so you couldn't unpack. Still had to pay full price for rooms

Thank David W
Michigan City
Reviewed 27 July 2015

The hotel was clean and the staff was friendly. the pool looked good but did not have time to enjoy. The only issue was we got one of the handicap rooms on the first floor and it was very roomy, but it smelled like ben gay. we even bought air freshener but it did not help.. The grab and go...

Thank Lisa S
Orlando, Florida
Reviewed 10 July 2015 via mobile

I stayed here a few years ago as my company put me up here due to some overnight repairs to my truck and I had a nice stay then and the same happened to me again. I'm glad to say things haven't changed which is a good thing. The room I was in has a small kitchenette with sink, stove,...

Thank Coasterjunky
Sarasota, Florida
Reviewed 9 July 2015 via mobile

First off there is NO airport shuttle at this airport hotel. The lobby closes at 7pm so if you check in after that you get to have a housekeeper track down your keys, provided she will break herself away from the washing machine that is behind the front desk. There are no amenities and it's borderline safe because of the...

Thank bwah6240
Redwood City, California
Reviewed 8 July 2015

My main issue with this hotel was my room. #221. If you get assigned this room, demand a different one! 1) It smelled musty, moldy and not fresh at all. Lovely to come back to after a long day at work 2) the room was awkwardly arranged and not cozy at all (what is with that HUGE hutch thing in...

Thank carola73
Baltimore, Maryland
Reviewed 22 June 2015

Our plane was diverted to Indianapolis and we had to find a place to stay overnight until we could fly out the following morning. We were able to get a two room reservation. The customer service person on site, Kayla, was very helpful. She made up all our rooms on very short notice. She also made taxi reservations for us...

Thank Mary Ann M
Reviewed 11 June 2015 via mobile

I was very excited when I first got here I had a nice bed a kitchen and bathroom and a flat screen TV after my first night stay the next day I had to go to work so I asked the gentleman at the desk if somebody will be cleaning my room he looked me right in the face and...

Thank DonMcCloud
Reviewed 6 June 2015 via mobile

Son found two bed bugs on his bed one was found due to a bite and when he moved bedding found another we was told they pay for our cloths to be washed and would change us rooms as they appoligized and was polite. We washed all our belongings and checked out was told in morning we would be refunded....

2Thank Critte

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Indianapolis - Airport - W. Southern Ave.

Address: 5350 W Southern Ave, Indianapolis, IN 46241-5510 (Formerly Extended Stay Deluxe)
Region: United States > Indiana > Indianapolis
Price Range: £63 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Indianapolis - Airport - W. Southern Ave. 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stay Deluxe Indianapolis-Airport-w Southern Ave Hotel Indianapolis
Extended Stay Indianapolis
Indianapolis Extended Stay
Extended Stay America Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Indianapolis - Airport - W. Southern Ave. staff and other travellers.
3 questions
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over a year ago
over a year ago
Indianapolis, Indiana

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Questions? Get answers from Extended Stay America - Indianapolis - Airport - W. Southern Ave. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get a room on the 'away' side of the interstate.”
DealHawk2, 6 Apr 2017 | Read review
“the third floor is the best”
briancW5732PK, 18 Jan 2017 | Read review
“This hotel was very quiet and clean, I believe that we were on the north side and there was a very good view”
  • Suite
SHANNONC944, 25 Sep 2016 | Read review
“be pleasant.”
NavyCVSixtyFour, 24 Aug 2016 | Read review
“Room 227 was the room I was in.”
414levil, 28 Jun 2016 | Read review
5 of 5
US$91* /night
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