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SpringHill Suites Indianapolis Downtown

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Traveller (57)
Room & Suite (56)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The SpringHill Suites Indianapolis Downtown is adjacent to the Convention Center. Located on a beautiful seven-acre site overlooking White River State Park, guests are steps away from Circle Center Mall, the State Capitol, Indianapolis Zoo, NCAA Hall of Champions, Lucas Oil Stadium, and Conseco Fieldhouse. Guest rooms offer a small refrigerator, microwave, complimentary high-speed Internet Access, and cable TV. The property also features a complimentary new breakfast buffet and fitness room.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Room Service
Business Centre with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Great View
Charming
HOTEL CLASS
Hotel links
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Offers & Announcements:Parking Package
Hotel deals
Hotel packages

Location

Full view
88Good for walkers
Grade: 88 out of 100
18Restaurantswithin 0.3 miles
7Attractionswithin 0.3 miles
532Reviews
143Photos
8Q+A
100Room tips
Traveller rating
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  • 49
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Popular mentions
This was a great place to stay! Came to Chilrdens museum. It was a pleasure to stay here! Convenient location. Excellent service! Facilities superb! Breakfast was phenomenal!!! Would highly recommend!!!
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Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded yesterday
Thank you so much for taking the time to share your experience from your recent stay. We are glad to see you were able to check out the Indianapolis Children's Museum while in Indy and enjoyed the complimentary breakfast at our hotel. We hope to welcome you and your family back soon!
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Room was very comfortable and the king bed was as good as always. The only issue that was not addressed was the shampoo dispenser pump not working properly. Free breakfast was great, along with the coffee. The hotel is located in a great location across from State Museum,
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Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded 1 week ago
Thank you for providing feedback on your recent stay. We are happy to see that you had a good stay for your anniversary and found the rooms comfortable. We sincerely apologize that the shampoo dispenser pump was not working properly during your stay and would've been happy to fix that for you. We hope to welcome you back next time you travel to downtown Indy!
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Very clean and well maintained room and facilities. The breakfast was much better than average. On a cold February day in Indy, it is convenient to much of downtown via the Skywalk system. Museums and canal are directly across the street.
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Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded 1 week ago
Thank you for taking the time to complete a review MikeM239! We are glad to see that you enjoyed not only our rooms, but the complimentary breakfast as well. We hope to welcome you back again soon so you can explore more of the attractions Indianapolis has to offer!
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My room was perfect.Breakfast area was not - VERY unusual for this hotel. Breakfast area had numerous dirty tables, dried out oatmeal and was out of coffee for an extended period of time. This has never happened at this hotel before. There are many other hotel choices in this
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Response from BrentP623, Manager at SpringHill Suites Indianapolis Downtown
Responded 1 week ago
Greetings and thank you for staying with us at the SpringHill Suites in downtown Indianapolis. We thank you for providing us with your honest feedback and would like to apologize for the unpleasant appearance of the breakfast area that you experienced. Please note that we will share your comments with our food and beverage staff for review and training purposes. We thank you again and hope to have the opportunity to serve you again in the future. Kindest Regards, Brent Pope
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Have multiple spaces to function in makes business/academic travel SO much more bearable. Great breakfast, kind employees, good, multi-level lighting, and well-thought-out room layouts made Spring Hill Suites an excellent option I'd use again. Connection to the other area hotels
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Response from Monica B, Front Office Manager at SpringHill Suites Indianapolis Downtown
Responded 2 weeks ago
Thank you for providing a great review. We are glad to see we were a great home base for you while you were traveling away from home to attend a conference and enjoyed the layout of our guest rooms. We hope to welcome you back as a guest if travel brings you back to Indy in the future!
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12345612
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be proven before posted. That's a HUGE claim that is totally damaging to a business. We are booked and plan to stay.
1 vote
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Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months ago. I would love to know where it is still listed so we can have it removed. If you have a minute while you are here, I would appreciate speaking with you to find out where you saw the pool advertised. Additionally, the JW Marriott is the only hotel of our 5 hotels on the complex that has a pool. It is quite small and they have 1000 rooms. At this time, only the JW guests are granted access to the pool. Thank you.
2 votes
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Unfortunately, we do not have a pool at our hotel.
0 votes
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Call the hotel directly and inform them of the deal and the issue with booking to see if they will give you that price over the phone. More often than not hotels will grant the discount or even match someone else's deal if you call.
0 votes
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No parking is not included. I think it was $25. Any hotel downtown charges for parking
0 votes
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12
"Get Marriott Rewards"
"Room was perfect."
"This hotel is connected to the Indiana Convention Center via skywalk"
"West-facing view rooms overlooking WHITE RIVER park area are very desirable "
"Don't worry about what floor - there's no view of downtown even if you're up high because the JW Marriott blocks it."
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PRICE RANGE
US$176 - US$441 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites indianapolis downtown hotel indianapolis
LOCATION
United StatesIndianaIndianapolisDowntown Indianapolis
NUMBER OF ROOMS
156
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