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Comfort Suites Indianapolis Airport

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Comfort Suites Indianapolis Airport
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275 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Houston, TX
Reviewed 23 October 2016 via mobile

We stayed here one night for a convention at Lucas Oil Stadium. Hotel staff were friendly and the room was clean. The bathroom is due for an upgrade (patched wallpaper, peeling paint in spots) but was very clean. Beds were comfortable.

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Helpful?
Thank LouisianaGirlinTX
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 15 October 2016

This hotel is very attractive and clean. If you are short, the beds are entirely too high to get into. They offered a stool but it was not made for getting in and out of bed without falling. We ended up taking the cushions out of the couch and using them as a booster to get into bed. I am...

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Helpful?
Thank Sandra H
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Reviewed 12 October 2016 via mobile

We had an early flight out of Indy so booked a night stay and transportation to and from the airport. Hotel was excellent as was the staff. Would recommend this hotel to anyone traveling and definitely will stay again.

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1Thank ckvince
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service exceed your expectations. We look forward to welcoming you back to the hotel in the near future.

Robinson, Illinois
Reviewed 9 October 2016

We took a weekend trip to D.C. last weekend, and stayed here on Friday night, used the shuttle service to airport Saturday and used the shuttle back from the airport to hotel on Monday. Very convenient and saves some money on airport parking. The shuttle driver was super nice and on time. Room was perfect. We had a king bed...

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Helpful?
Thank zigsgirl42
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay and we welcome you back anytime!

Canada
Reviewed 2 October 2016 via mobile

Stayed at Comfort Suites for four nights. Even though I was close to the interstate, and airport, I didn't notice much noise. The beds were comfortable and the room was a suite; couch, fridge, and microwave. The breakfast was edible. About $20 taxi drive to downtown. Would stay at this hotel again.

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Helpful?
Thank Mary L
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Moncton, Canada
Reviewed 1 October 2016 via mobile

Just can't say enough about this hotel. We flew in late from Bangor on a Monday night, and from the time we arrived the experience was fantastic. Thank You to Dennis at the counter, very friendly and would go out of his way to help you with everything. The staff here was impeccable, the rooms were clean and very roomy....

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Helpful?
Thank Kris L
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be...

Rumney, New Hampshire
Reviewed 27 September 2016

Maybe it is a brand new hotel, but our room was spotless and lobby and hallways were all spotless and looked brand new. I would stay here again, just nothing near by besides other hotels. It is also 15 minutes away from the airport. I would give them 5-stars, but I was told it would cost us $5 for the...

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Helpful?
Thank Polar_Caver
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you so much for leaving us all 5 stars. A clean comfortable room for a good night rest and a delicious breakfast with a wide variety of options are very important for a hotel stay. We are glad you had such a wonderful stay and we welcome you back anytime!

florida
Reviewed 21 September 2016 via mobile

Have stayed at this hotel every time we visit our kids and grandkids. It is always clean and quiet. Their breakfast is free and although high in carbs has a good variety to satisfy most. Would recommend it. They do have an airport shuttle but since we had a car did not use it and have no details on it.

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Thank jpasta
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for choosing to stay with us and I am glad to hear that your stay with us was great! We look forward to welcoming you back to the hotel in the near future.

Cincinnati, Ohio
Reviewed 19 September 2016

While the room was clean and comfortable the breakfast was terrible and the staff mostly indifferent. The choices for breakfast were the same both mornings,bad scrambled eggs and mostly soy sausage. The yogurt brand I have never heard of,had to be the cheapest they could find,no individual cartons of milk,a crowded location waffle station,no bagels,only half frozen english muffins and...

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Helpful?
Thank Poultrymistress
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...

Charlotte, North Carolina
Reviewed 14 September 2016

We love staying with Comfort Inn/Comfort Suites as we always enjoy a clean, comfortable room with wonderful staff. This was far from what we encountered at this location. I would never stay here again and would not recommend it to others. During our three day/two night stay, the front desk was almost always vacant. When someone was there, they were...

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Helpful?
Thank ppric2
Comfort Suites I, Manager at Comfort Suites Indianapolis Airport, responded to this review

Thank you for taking the time to write your reviews regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Indianapolis Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one furthest away from freeway - but my room was still very good”
 of 5 bubbles 59bb, 16 Dec 2016 | Read review
“No special recommendation”
 of 5 bubbles 563SteveK, 13 Nov 2016 | Read review
“Not near the elevator.”
 of 5 bubbles donnakhf, 27 Oct 2016 | Read review
“The 3rd floor looked great. I can't comment on the other floors.”
 of 5 bubbles AlicenCarl, 26 Oct 2016 | Read review
“third floor, middle of the floor for maximum quiet”
 of 5 bubbles sandrah323, 15 Oct 2016 | Read review
5 of 5