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Indianapolis Marriott Downtown

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Indianapolis Marriott Downtown
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828 Reviews from our TripAdvisor Community

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Showing 812: English reviews
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Reviewed 2 days ago NEW

I was met by a friendly and welcoming staff. The rooms are updated and stylish. Practical and comfortable. I was staying for one night on business and this hotel is in a great location, just across from the convention center and short walking to many great restaurants and bars..

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Thank Michele Kennedy F
Canada
Reviewed 3 days ago NEWvia mobile

I stayed at this hotel for a conference in Indy. I really liked my stay there. The hotel is conveniently located near touristic places. I was able to walk and see the monuments and the state Capitol. At the time of my visit, my room was clean and the bed was comfy. I would likely recommend.

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Thank Lujzaqc
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for taking the time to comment on your recent trip to the Indianapolis Marriott Downtown. We are delighted that your stay at the Indianapolis Marriott Downtown was enjoyable. I appreciate the feedback regarding your experience, and will share with my team. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is...

Reviewed 6 days ago NEW

The newly remodel room has everything for the traveler high powered USB charging port, plenty of outlet, updated TV's with ability to access your Netflix, Pandora and Hulu accounts. Bedside tables are not crowded with unnecessary junk like a phone and lamp.

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Thank D P
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the great review. I am glad you had an excellent experience, and that you enjoyed the newly remodeled guestrooms. I will share your feedback with my team. It was such a pleasure having you stay with us, and we hope to welcome you back to the Indy Marriott soon. Keith Shopnick General Manager

Reviewed 1 week ago

Very nice downtown hotel--the fitness/pool area was superb. Great location and the hotel is beautiful and huge. The standard room is a tad small but comfortable, clean and well designed. In the middle of everything downtown.

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Thank eagledebby
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

It was such a pleasure having you stay with us. I am glad that your overall experience was enjoyable. I appreciate the feedback and will share with my team. We look forward to your return to the Indy Marriott. Keith Shopnick General Manager

Naples, Florida
Reviewed 1 week ago via mobile

Great location with easy access to the convention center. We had requested a room with 2 double beds, but at check in, we were given a king room. They were very accommodating with rollaway beds and extra pillows and blankets. The hotel staff was very polite. The breakfast that was included was one of the best I've ever had. They...

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Helpful?
Thank apryl28
Keith S, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I am glad that you had a great experience and enjoyed the easy access to the Convention Center. However, I hope you will accept my sincere apologies that we were unable to honor your requested room type. I appreciate the kind comments regarding our staff service, and will pass along the kudos to my team....

Reviewed 1 week ago

Overall, a hotel with a lot of potential, but disappointing. My new updated room had no hot water, hence I was forced to take a cold shower. I mentioned this to the management during checkout, and their response was "But you had water right ?". For >$200/night I expect more than just water. Left disgruntled. Save yourself trouble, stay at...

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Thank BM F
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

We are so excited to see that you were able to experience our newly renovated guestroom and must sincerely apologize for the challenges that occurred with the lack of hot water. You were truly the first guest to stay in this particular room and we did not catch a set point on the shower valve that ultimately led to this...

Reviewed 1 week ago

I want to take a few minutes to post a note offering kudos to the Indianapolis Marriott Downtown. In particular, I am certain their leadership team has done an outstanding job, and due diligence in hiring their customer service staff. Especially, Ashtin Reardon as their Front Desk Manager. I had the pleasure of meeting Ashtin while checking into the hotel....

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Thank Rick P
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the great review. I am glad that you had an excellent experience. I appreciate the kind comments regarding the great service you received from Ashtin, and will be sure to pass along the kudos. It was a pleasure having you stay with us, and we look forward to your return. We appreciate your loyalty! Keith Shopnick General...

Dallas, Texas
Reviewed 2 weeks ago

I stay at Marriott properties about 150 nights a year. Very disappointed with this property's condition and service level. At one point I sat on hold with the operator for 15 minutes for a simple request. The hotel is old and outdated. Dirty. Lounge is small. Not quiet on the weekends (partly due to downtown location i'm sure.) We paid...

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Thank sdthompson55
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the feedback regarding your experience at the Indy Marriott. I hope you will accept my sincere apologies that your overall experience was not excellent. We pride ourselves on delivering a memorable experience and I am truly sorry we fell short during your recent stay. Our multi-million dollar renovation is underway, and we look forward to having you...

Reviewed 2 weeks ago

I didn't think this hotel was anything special - we overall had a decent stay, no official complaints. The staff is very friendly - it's in the heart of downtown Indy, which is nice and convenient. I was not very impressed with the rooms, I didn't feel as though our room was that "clean" especially the bathroom, there was just...

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Thank Margaret M
Keith S, General Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for the review. I appreciate the feedback as well as the kind comments regarding our staff service. I hope you will accept my sincere apologies that your overall experience was not excellent. I also extend my apologies for the cleanliness issue that you encountered, and will share your feedback with my housekeeping team. It was a pleasure having...

Reviewed 2 weeks ago

I was in town for my son's volleyball tournament that was being held at the convention center. The hotel is connected to the convention center by a walkway. Rooms were nice and clean though the hotel is in the midst of a renovation. Due to this fact we were subjected to a lot of construction noise that started very early...

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Thank Diane V
Michael K, Manager at Indianapolis Marriott Downtown, responded to this review

Thank you for choosing to stay at the Indy Marriott during the volleyball tournament. I am glad that your overall experience was enjoyable. I appreciate the feedback, as well as the kind comments, and will share with my team. We hope you will have an opportunity to experience the newly remodeled guestrooms in Q2 of 2017! It was a pleasure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Indianapolis Marriott Downtown is connected via skywalk to the Convention Center and Circle Center Mall, just steps from Lucas Oil Stadium and Victory Field, and a short walk to Conseco Field House. It is also home to two on-site restaurants. Guest rooms at the hotel feature luxurious linens, a mini-fridge, and functional work areas. Just 8 miles from the airport, this property also features a state-of-the-art fitness center, Champions restaurant and Starbucks. ... more   less 

Additional Information about Indianapolis Marriott Downtown

Address: 350 W Maryland St, Indianapolis, IN 46225-1051
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: £147 - £337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Indianapolis Marriott Downtown 3.5*
Number of rooms: 587
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Priceline, Booking.com, Travelocity and Jetsetter so you can book your Indianapolis Marriott Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Indianapolis Downtown Hotel Indianapolis
Indianapolis Marriott
Hotel Style:
#33 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Indianapolis Marriott Downtown staff and other travellers.
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Questions? Get answers from Indianapolis Marriott Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors offer nice views.”
 of 5 bubbles rickp205, 14 Feb 2017 | Read review
“Ask for a corner unit - nice view and they are large rooms!”
 of 5 bubbles Q1010RZmargaretm, 13 Feb 2017 | Read review
“Away from dumpster alley if possible. If not, you'll survive...I'd hope.”
 of 5 bubbles carlee_cook, 27 Jan 2017 | Read review
“One of the other non-Marriott hotels nearby...”
 of 5 bubbles DaveS653, 22 Jan 2017 | Read review
“Great views of the city”
 of 5 bubbles donaldlclifford, 20 Jan 2017 | Read review
5 of 5