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Hilton Indianapolis

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1,048 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Arcanum, United States
1 review
Reviewed 6 days ago NEW

The staff was exceptionally helpful and provided service over and above the ordinary. They went out of their way to make our two day experience the best we've had in 25 years of marriage! It started when they were apologetic for a bad experience we had at another nearby hotel that we ended up leaving to come to this Hilton!... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 119arlanp
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Happy Anniversary! We are excited to read that our staff was able to turn your experience around and provide you with a truly memorable stay. We are delighted that you appreciated the complimentary breakfast and special touches we provided. It will be a pleasure to have you stay with us again at Hilton Indianapolis Hotel & Suites. Thank you for... More 

1 review
Reviewed 6 days ago NEW

Hotel staff were very friendly, but I was dissatisfied with my suite. It was a two room suite with the temperature control only in 1 room, while the other room was hot (keep in mind the weather outside was in the 40s). Also, I heard a lot (A LOT) of noise from the room located above. Every time the toilet... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank T1805JOjennifers
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

While we are pleased you found our staff to be friendly, we do regret any disturbances to your rest. We will have our team look into your concerns about the air temperature in your suite and we truly apologize for any disappointments you had. We hope to have the chance to welcome you back again the next time you are... More 

Fort Wayne, Indiana
1 review
Reviewed 1 week ago NEW

Instead of getting two rooms, we chose the king suite because there are five in our family. The room was huge with 2 queens and a pullout queen in a separate seating area. Everyone in our family enjoyed their stay!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank onecubsfan
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was great to read the comfort of our suites was just what you and your family needed for your stay! Thank you for your terrific review and we can’t wait to provide you with another relaxing getaway with us at Hilton Indianapolis Hotel & Suites. More 

Berea, Ohio
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

When you book a Hilton, you expect excellent quality. We left disappointed. The biggest issue was in the bathroom. The shower valve in the tub faucet was very hard to operate. It was then found that there were remnants of a washcloth that were shoved in there to get it to stay in operation as a shower. There was a... More 

Helpful?
Thank Fireandice29
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Although we are happy that you appreciated the comfort of our guestrooms, we do regret any issues you had with your bathroom and our room service. It is important that your time here be pleasurable in every way and we will address your concerns with all areas of our team to make improvements. We hope to have the chance to... More 

Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Excellent hotel. I travel all over the country participating in Marathons. This is the most accessible hotel. I am in the wheelchair division and the accommodations can be challenging, but not at this hotel. The room was excellent! Rolled out the front door and two blocks from the starting line. Superior hotel. Staff was excellent , hotel was centrally located... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank rollergirl636
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was a pleasure to have you stay with us for the marathon you participated in and we are grateful for your wonderful review. We are thrilled you enjoyed the comfort, friendly service and convenient location we provide. Thank you and we look forward to having you stay with us again at Hilton Indianapolis Hotel & Suites. More 

1 review
Reviewed 3 weeks ago

I was satisfied with my stay. The room was huge and very clean. All staff I encountered, concierge, housekeeping, and manager, were very, very helpful and nice. The location is right in the middle of downtown with lots of restaurants and convenience stores in walking distance. The food was great too; but a little on the pricey side.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank daniellee18
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Hearing that you were satisfied with your stay has made us happy and we thank you for sharing your review. It was great to read you appreciated our attentive staff along with the comfort, cleanliness and convenience of our hotel. We can’t wait to have you stay with us again at Hilton Indianapolis Hotel & Suites. More 

Ann Arbor, Michigan
Level Contributor
298 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 3 weeks ago

This is our go-to hotel when in town. We've tried others in the past, but don't bother anymore. The Hilton does it right from the moment you pull up until the time you leave. Professional, friendly staff/beautiful, clean hotel/comfortable, quiet rooms - what more can you ask for?

Helpful?
Thank spencersbride
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Welcome back! It is always our pleasure to have you stay with us and we are honored to be your hotel of choice when in Downtown Indy. We truly enjoyed providing our guests with warm attentive service and comfort and are thrilled this was your experience with each of your visits. Thank you and we can’t wait to welcome you... More 

Cleveland Westlake, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Was in Indianapolis for work and stayed at the Hilton downtown. walking distance to a lot of great restaurants. The hotel was clean and service was great! Will definitely stay here the next time I am in town.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Hugh W
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

Hearing that you would stay with us again is a great compliment! We are pleased to have provided you with comfort, service and location you needed to make your time here in Downtown Indy enjoyable. Thank you for choosing to stay at our hotel. It will be a pleasure to welcome you back again to Hilton Indianapolis Hotel & Suites. More 

Arkansas
Level Contributor
134 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago via mobile

I stayed here for 2 nights on a business trip. This property is in great shape and very up to date. The gym was great and I highly recommend staying here in downtown Indianapolis. The mall is directly next door too!

Helpful?
Thank Kelly P
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

It was our pleasure to ensure your business trip was more like a pleasure trip with the comfort and amenities we provide! Thank you for your positive words for our hotel and location. We value your recommendation and look forward to welcoming you back to Hilton Indianapolis Hotel & Suites. More 

Zurich, Switzerland
1 review
Reviewed 4 weeks ago

If you are visiting Indianapolis, this hotel is quite good. The price is fair and the rooms are big and have all you need: iron, coffee machine, safe, etc. The bathroom is also good. I definitely recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Aleksandr C
HiltonIndy, General Manager at Hilton Indianapolis, responded to this review

We are happy to read that our hotel met your expectations and that you enjoyed the comfort we provide. Thank you for your review and recommendation of our hotel. It will be a pleasure to welcome you back again soon to Hilton Indianapolis Hotel & Suites. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy your stay at the Hilton Indianapolis, a downtown Indianapolis hotel, boasting some of Indianapolis' largest suites. It is within walking distance of attractions, restaurants and Convention Center. Choose from a range of spacious guest rooms, all of which feature stylish decor in soft, neutral tones and offer modern amenities. Upgrade to a suite for extra space including a separate living area, ideal for work or a touch of luxury. Take advantage of all the great amenities our Indianapolis hotel has to offer, including a modern fitness center, indoor pool and whirlpool. Indulge in a luxurious beauty treatment at the Gent Spa and pamper yourself at the resident barber shop and beauty salon. ... more   less 

Additional Information about Hilton Indianapolis

Address: 120 West Market Street,, Indianapolis, IN 46204
Region: United States > Indiana > Indianapolis > Downtown Indianapolis
Price Range: £121 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Indianapolis 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels, Orbitz, Cheap Tickets, Travelocity, Priceline and Booking.com so you can book your Hilton Indianapolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Indianapolis Hotel Indianapolis
Hilton Hotel Indianapolis
Indianapolis Hilton Hotel
Hotel Style:
#6 Luxury Hotel in Indianapolis
#8 Family Hotel in Indianapolis
#16 Romantic Hotel in Indianapolis
#18 Business Hotel in Indianapolis
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Indianapolis staff and other travellers.
9 questions
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Champaign, Illinois
over a year ago
Fort Wayne, Indiana, United States
Fl
over a year ago

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Questions? Get answers from Hilton Indianapolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Musty smelling throughout.”
 of 5 bubbles usafsf64, 26 Sep 2016 | Read review
“Ask for suites, you gonna love it”
 of 5 bubbles MUJTABA1967, 20 Sep 2016 | Read review
“The one-bedroom suites are spacious and comfortable.”
 of 5 bubbles JThomas615, 9 Sep 2016 | Read review
“High floor away from elevator.”
 of 5 bubbles JoeD-HudsonValley, 23 Aug 2016 | Read review
“try to get a suite facing the front entrance, very nice views of downtown indy”
 of 5 bubbles ahellmann2016, 8 Aug 2016 | Read review
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