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Residence Inn Indianapolis Northwest

Booking.comUS$192*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Residence Inn Indianapolis Northwest
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187 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Reviewed 3 weeks ago via mobile

Will never ever stay here again! 4 rooms before we found one without broken AC. Waited in the lobby about 30 minutes before anyone would check us in. Staff was never helpful or available. Very run down.

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Helpful?
Thank Darla D
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Darla D, Please accept our sincere apology for want sounds nothing short of a horrific experience. We are sincerely interested in learning more about your experience. When convenient please contact the hotel and ask to speak with a member of management. This is certainly not feedback we are accustom to hearing nor we would allow to repeat. Sincerely, Dan

Reviewed 3 weeks ago via mobile

We were traveling north from our 3 month stay in Florida. Luggage and bags crowded our SUV. 1100 miles down and about 400 more to go. All we wanted was a clean, comfortable and reasonable place to stay. We found it in this hotel! The room was spotless, the breakfast was on real dishes, and the fruit was cut in...

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Helpful?
Thank Bunny H
Coralville, Iowa
Reviewed 4 weeks ago

We are Marriott people so we look for opportunities to stay at Marriott properties whenever we can. We were traveling to Indy for a very large volleyball tournament at the Convention Center downtown. The hotel is easy to get to and plenty of free parking. Check In process was efficient and the staff very friendly and eager to help. The...

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1Thank Dave S
Brownsburg, Indiana
Reviewed 11 March 2017

We stayed at the Residence Inn for my daughter's birthday. When we arrived, our door was decorated with balloons and streamers. Upon entry, we found a few more decorations and a Happy Birthday note. My daughter felt so special in that moment! We would like to personally thank Karen who booked our reservations for going the extra mile to make...

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Helpful?
Thank jmcewen91382
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear jmcewen91382, We are thrilled to learn your celebratory trip went as planned! Please know Karen and the team will be recognized for a job well done and we sincerely appreciate your patronage. Regards, Dan

madisonville ky
Reviewed 27 January 2017

We stayed at the Residence Inn Indianapolis Northwest for two nights January 24th and 25th. My wife was in town for business meetings starting early Tuesday morning. Even though I was early for my check-in the staff already had a room ready and I was able to check in without a wait. Everyone at the hotel is always friendly and...

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Helpful?
Thank donalde339
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Dear Donalde339, We sincerely appreciate your kind and detailed feedback regarding your experiences. Our team takes great pride in delivering an exemplary experience to our guests and look forward to seeing you on a future trip! Sincerely, Dan

Fairfax Station, Va
Reviewed 19 January 2017

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Thank Kev4cats
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Reviewed 9 January 2017

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Thank randy b
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Green Bay, Wisconsin, Usa
Reviewed 31 December 2016

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Thank Gayle F
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Laguna Niguel, CA
Reviewed 14 December 2016

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Thank davelnca
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

Reviewed 9 December 2016

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Thank S7509JVthomask
DFWILLIS, General Manager at Residence Inn Indianapolis Northwest, responded to this review

86 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Indianapolis Northwest staff and other travellers.
2 questions
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28 days ago
28 days ago

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Questions? Get answers from Residence Inn Indianapolis Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If having an oven is a priority, make sure you ask the front desk before being assigned a room because they don't all have them.”
616daves, 28 Mar 2017 | Read review
“Book early as they fill up fast.”
donalde339, 27 Jan 2017 | Read review
“All rooms are very nice suites”
Kev4cats, 19 Jan 2017 | Read review
“Located on the Canal. Lower Level offers lots of games and amenities.”
randybZ4405XK, 9 Jan 2017 | Read review
“I think Marriott windows are pretty good at noise reduction.”
madmax547, 17 Nov 2016 | Read review
5 of 5
Booking.com
US$192* /night
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TripAdvisorUS$192
HotelQuicklyUS$248
Expedia.comUS$209
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*Disclaimer
Prices are for 1 room, 2 adults
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